Severity Level 3 definition

Severity Level 3. (medium) shall mean a non-critical issue or service request, which does not affect Product’s functionality.

Severity Level 3 is a limited problem condition which is not critical in that no loss of data occurs and which can be circumvented or avoided on a temporary basis.

Severity Level 3 means a Qualifying Incident that has a minor impact on the Compute Managed Service such as a component of the Compute Managed Service not functioning correctly that causes a minor degradation to the performance or functionality of the Compute Managed Service.

Examples of Severity Level 3 in a sentence

• An Error is Severity Level 3, when, in the production environment, the Software encounters a technical or functional problem, but a temporary workaround is available, or, in a test or back-up environment, the Software is significantly impaired (e.g. loss or degradation of a substantial functionality), which causes the Software to perform materially less than as described in the applicable documentation.

• Standard M&S Hours 2 hours 120 hours Severity Level 4 All Defects other than Severity Level 1 Defects, Severity Level 2 Defects and Severity Level 3 Defects (e.g., minor or cosmetic Defects).

• Severity Level 3 A Severity Level 3 Defect exists if the noncritical component result is not as expected but a Workaround for the item of Work is available and there is no significant impact to the end user.

• NOTE: If Severity Level 3 (actual harm that is not immediate jeopardy) has been ruled out based upon the evidence, then evaluate as to whether Severity Level 2 (no actual harm with the potential for more than minimal harm) exists.

• Severity Level 3 – “Major” Severity Level 3 involves Acknowledged Incidents where on or more of the following occurs: (i) the Software or Add-On is operable, but a feature of the Software or Add-On is unavailable, for which a commercially reasonable workaround is immediately available, (ii) the Software or Add-On has minor degraded functional capability/performance or (iii) a Critical Acknowledged Incident for which a commercially reasonable workaround is immediately available.

More Definitions of Severity Level 3

Severity Level 3 means that the system is performing normally, but a functional or operational problem that requires correction is being experienced. When a Severity Level 3 incident is reported, eFunds agrees to start work on the incident within seven (7) business days of notification of the incident and complete the work, or lower the severity level of the incident within thirty (30) business days.

Severity Level 3 or “S3 (Less Significant)” means an Incident where: (a) important Cloud Service features are unavailable but an Alternative Solution is available, or (b) less significant Cloud Service features are unavailable with no reasonable Alternative Solution; Customers experience a minor loss of business operation functionality and/or an impact on implementation resources, or (c) Customer poses questions regarding basic functionality of the Cloud Service. This category is only available to Customers purchasing Premium Support.

Severity Level 3 means that the County’s Property Records Management System is operational and functional, but assistance is needed.

Severity Level 3 means the severity level of a Fault which does not cause major impact on the use of Service, but only minor delays. A Fault of Severity Level 3 shall not be deemed to have rendered the Service unavailable.

Severity Level 3 means any Error that impairs the performance of the Services but does not substantially affect Customer's business operations.

Severity Level 3 means a minor error in the operation of the Application or Website that is a substantial nuisance and does not impact the availability of the content or any operation of the Website or Services.

Severity Level 3 means important product features are unavailable but a workaround is available, or less significant product features are unavailable with no reasonable workaround. Work has a minor loss of operational functionality, or implementation resources. Examples of Severity Level 3 include: