Severity Two means that major functionality is severely impaired such that (i) operations can continue in a restricted fashion, although long-term productivity might be adversely affected; (ii) a major milestone is at risk; ongoing and incremental installations are affected; or (iii) a temporary workaround is available.
Severity Two means a Business's functionality is impeded by the Lucidity Infrastructure. The incident does not affect the core business and/or a temporary workaround solution is available and/or the business can wait a limited time for a permanent solution. If the issue persists it could result in downtime to the business.
Severity Two or “Severity-2” means that major functionality is severely impaired such that: (i) operations can continue in a restricted fashion, although long-term productivity might be adversely affected and a temporary workaround is available; or
Examples of Severity Two in a sentence
Severity Two (High) A severity two (2) issue is a problem where the Required Service\Solution is functioning but in a severely reduced capacity.
A Severity Two Development Issue means (iv) there is a time sensitive question impacting performance or deliverables, or (v) a major subsystem under development is blocked.
Notify ADES in writing, upon completion of Task 4, that the RSA System contains no Severity One (S1) or Severity Two (S2) defects, the Contractor attests that the RSA System materially conforms to requirements and Deliverables, and the RSA System is ready for the next task.
Examples of Severity one cases: virtual appliance is not responding Severity Two (High) A severity two (2) issue is a problem where the Required Service\Solution is functioning but in a severely reduced capacity.
Severity Two (2) High An Issue (reproducible) is impacting the major functionality, or is degrading significantly the performance of the Product, but where alerts and situations data are still being processed.
More Definitions of Severity Two
Severity Two means an error that significantly degrades performance of the Software or materially restricts Customer’s use of the functionality of the Software.
Severity Two. A function or feature is unavailable or is materially unstable, which prevents completion of a task and which is causing major impact on customer servicing and there are work-arounds available but they have significant impact on Your business.
Severity Two. We will acknowledge the error within 4 Business Hours of notification, and commence work to resolve the error within 1 Business Day and use our best endeavours to resolve the error within 2 Business Days. Severity Three: We will acknowledge the error within 1 Business Day of notification, and commence work to resolve the error within 2 Business Days and use our best endeavours to resolve the error within 4 Business Days. Severity Four: The error will be resolved by agreement with You, but not more than ninety (90) days. Premium Support + Admin Opting to have Premium Support + Admin added to your Practifi subscription entitles You to Premium Support as well as hands-on administration of your Practifi instance by the Practifi support team. Administration includes: ▪ Adding new and deactivating existing user accounts. ▪ Configuring changes to security settings, including user roles, profiles and groups. ▪ Configuring Practifi settings: client stages, client segments, service stages, service types, asset & liability categories, insurance and other similar data categories. ▪ Configuring and updating existing custom Practifi pages and layout options. ▪ Installing selected apps from the AppExchange and from approved Practifi partners. ▪ Configuring and updating existing document templates and queries for merged document generation. ▪ Configuring and updating existing processes and steps for standardised workflows.
Severity Two means: · User community is experiencing difficulty connecting to one or more remote Access Points. · Hosted Authentication or Customer RoamServer configuration requests. · User community is experiencing difficulty deploying the Open Mobile software.
Severity Two means that major functionality of the Customers system is severely impaired such that (i) operations can continue in a restricted fashion, but normal day to day management or configuration of the system has been adversely affected; or (ii) a major deployment milestone is at risk; ongoing and incremental installations or upgrades are affected; (iii) Customer has a minor loss of capacity (<10%); (iv) Customer has loss some or all of their redundancy functionality; or (v) there is a substantial risk of an imminent service outage.
Severity Two means that major functionality is severely impaired such that: (i) operations can continue in a restricted fashion, although long-term productivity might be adversely affected; or (ii) a major milestone is at risk; or (iii) ongoing and incremental installations are affected; or (iv) only a temporary workaround is available.
Severity Two means when major functionality is severely impaired. Although operationsmay continue in a restricted fashion, a Licensee’s ability to use the Software has been significantly impaired, with no functional workaround possible. For example, the Software will start, but new instances cannot be provisioned.