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facebook Twitter: @Chomamagwww.hi4life.co.za hi4LIFE on facebook Twitter: hi4LIFE1011CO‐OPERATIVE BANKS ACT, NO 40 OF 20071CO‐OPERATIVE SUPPORT SERVICE PROVIDERS1Co Operatives Policy Framework1Coordination and Communication Mechanism1CUSTOMER CARE PRINCIPLES, OBJECTIVES AND IMPLEMENTATION, AND DIFFERENTIATION 21Customer Care Principles Objectives and Implementation and Differentiation2 Customer Care Principles and Objectives1DEFINITION OF CO‐OPERATIVE1DESKTOP RESEARCH1Differentiation between customers and exemption1DMS1ECNS1EFT1ELOKUQWELA INGQOKOQHO1ENFORCEMENT1ETHEKWINI CO‐OPERATIVE TRENDS1EYIINKCUKACHA:UMSEBENZI WASEFAMA1EZOMBUSAZWE1FET1Funza Lushaka Bursary Scheme1General principles, calculation of tariffs for major services1Go direga eng ka tshedimošo ye ke fanago ka yona lenaneong la EVDS1Go nyakega eng go ingwadiša lenaneong la EVDS1Go tla direga eng ge ke fetilwe ke ketelo yeo ke e beetšwego ya go ya go entelwa1Go tla direga eng ge ke ikela lefelong la go hlaba meento ka bonna 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