Additional Maintenance Services. 5.1 Hardware/System Support Service Partner shall provide support of all hardware and systems, provided that all critical hardware is covered under a currently active vendor support contract; or replaceable parts be readily available, and all software be genuine, currently licensed and vendor supported. Should any hardware or systems fail to meet these provisions, Service Partner reserves the right to exclude them from this Agreement. Should third party vendor support charges be required to resolve any issues, these will be passed on to the Client after first receiving the Client’s authorization to incur them.
Additional Maintenance Services. Hardware/System Support IT Management Solutions shall provide support and replacement of all hardware and systems specified in Appendix B, provided that all Software is Genuine, Currently Licensed, and Vendor-Supported. Should any hardware or systems fail to meet these provisions, they will be excluded from this Service Agreement. Should 3rd Party Vendor Support Charges be required in order to resolve any issues, these will be passed on to the Client after first receiving the Client’s authorization to incur them.
Additional Maintenance Services. In the event Customer’s technical environments, facilities or GREENLIGHT product mix changes such that Customer is not satisfied with the Maintenance Services provided under this Agreement, Customer and GREENLIGHT will meet and discuss options to improve the provision of Maintenance Services. Customer understands changes or additions to the Maintenance Services, such as changes in the level of care, may be accompanied by an increase in Fees which the parties will mutually agree to.
Additional Maintenance Services a. Hardware/Software System Support. JMCo shall provide support of all hardware and systems specified in Appendix H, provided that all hardware is covered under a currently active support contract with the manufacturer or distributor, or replaceable parts are readily available. All software should be currently licensed, genuine, and supported by the vendor. Should any hardware or system fail to meet these provisions they will be excluded from this Agreement. Should third party vendor support charges be required in order to resolve any issues, these will either be paid by or passed on to the Client after first receiving the Client’s authorization to incur them.
Additional Maintenance Services. 4.1. Hardware/System Support Consultants shall provide support of all hardware and systems specified in Appendix D. However, the following are conditions precedent to such support:
Additional Maintenance Services. 4.12.1. The services described below represent tasks that will be ordered at the discretion of NYCDOT, and will be performed in addition to or in lieu of the Routine Monthly Maintenance Services. Materials and/or equipment necessary to execute the Work related to Sections 4.12.4. and 4.12.5 shall be considered incidental, and will not be paid separately.
Additional Maintenance Services. As Needed, Items shall be quoted and approved prior to commencement of work:
Additional Maintenance Services. Hardware/System Support
Additional Maintenance Services. Hardware/System Support JMARK shall provide support of all hardware and systems specified in Appendix B, provided that all Hardware is covered under a currently active Vendor Support Contract. Replaceable parts are readily available, and all Software is Genuine, Currently Licensed and Vendor-Supported. Should any hardware or systems fail to meet these provisions, they will be excluded from this Service Agreement. Should 3rd Party Vendor Support Charges be required in order to resolve any issues, these will be passed on to the Client after first receiving the Client’s authorization to incur them.
Additional Maintenance Services. Hardware/System Support Service Provider shall provide support of all hardware and systems specified in Appendix B, provided that all Hardware is covered under a currently active Vendor Support Contract; or replaceable parts be readily available, and all Software be Genuine, Currently Licensed and Vendor-Supported. Should any hardware or systems fail to meet these provisions, they will be excluded from this Service Agreement. Should 3rd Party Vendor Support Charges be required in order to resolve any issues, these will be passed on to the Client after first receiving the Client’s authorization to incur them.
