Calculation of Cost. A. Except as otherwise provided In Section IX(E), all prices to ARAMARK for products, including without limitation, substitute products and products not listed in a price order guide, will be calculated on SYSCO's cost (hereinafter defined), plus a defined margin based on product type, as more fully provided In Section IX.
Calculation of Cost. The cost of Services provided to EEI will be calculated, based on individual projects or jobs, according to the following guidelines:
A. Labor Labor costs billed for Services provided include salaries and related direct labor costs for employees.
1. Direct Labor Direct labor costs will be based on actual gross wage rates of employees assigned to perform services multiplied by the actual number of hours actually worked. These direct labor hours will be recorded on time reports.
Calculation of Cost. All calculations of Costs shall be pro-rata based upon hourly available usage of the Aircraft. For example, a pilot’s monthly salary shall be divided by the total number of flight hours available to be flown by said pilot, and then allocated as a Cost on a per hour basis.
Calculation of Cost. The fees for the above services are calculated by multiplying the estimated time required to perform the service by WizCom's hourly cost for manpower. The hourly cost and the time estimates are reviewed by WizCom periodically.
Calculation of Cost. 3.1 Airframe Direct Maintenance Labour ("ADML") The ADML man-hours shall be defined as the annual man-hours in Buyer's cost allocation system assigned to collect [CONFIDENTIAL PORTION DELETED], without burden, expended in direct [CONFIDENTIAL PORTION DELETED] including all [CONFIDENTIAL PORTION DELETED] for all [CONFIDENTIAL PORTION DELETED] as well as [CONFIDENTIAL PORTION DELETED]. Notwithstanding [CONFIDENTIAL PORTION DELETED] all elements of [CONFIDENTIAL PORTION DELETED] such as [CONFIDENTIAL PORTION DELETED] Shall be excluded from the calculation of [CONFIDENTIAL PORTION DELETED]; and
3.2 Hourly Airframe Direct Maintenance Labour Cost ("ADMLC") The following formula shall be used to calculate the annual hourly ADMLC: [CONFIDENTIAL PORTION DELETED] [CONFIDENTIAL PORTION DELETED] [CONFIDENTIAL PORTION DELETED] [CONFIDENTIAL PORTION DELETED] [CONFIDENTIAL PORTION DELETED]
Calculation of Cost. 3.1 Airframe Direct Maintenance Labour ("ADMUL) The ADML shall be defined as the annual man-hours, in Buyer's cost allocation system assigned to collect direct labour charges, without burden, expended in direct maintenance of the Aircraft. Notwithstanding Buyer's internal cost allocation system, all elements of indirect labour such as shop cleaning, workplace maintenance, material handling, overtime premium, idle time and inventory control or labour resulting from damage, misdiagnosis (no fault found) or misuse shall be excluded from the calculation of Airframe direct maintenance man-hours; and
3.2 Airframe Direct Maintenance Material Cost ("ADMMC") The ADMMC is defined as the annual cost of material consumed, which excludes initial provisioning purchases, for the direct airframe maintenance of the Aircraft, -less any transportation, duties, taxes or license fees. Notwithstanding Buyer's internal cost allocation system, all elements of indirect material such as cleaning supplies, consumable tools, hydraulic fluids, oils and greases, welding supplies, sealants, paints, protective coatings, adhesives or material resulting from damage, misdiagnosis (no fault found) or misuse are excluded from the calculation of ADMMC.
Calculation of Cost. SHARING PROVISIONS (JAN 1996) When the Member is required to pay a specified percentage of the cost of covered services, the Member's obligation for covered services shall be based on the amount the provider has agreed to accept as full payment, including future discounts that are known and that can be accurately calculated at the time the claim is processed. This includes for example, prompt pay discounts as well as other discounts granted for various business reasons.
Calculation of Cost. Cost will be determined from the invoice for Tellabs Products from the contract manufacturer that corresponds to the time in which a given Order is filled under this Agreement. *** Confidential treatment requested pursuant to a request for confidential treatment filed with the Securities and Exchange Commission. Omitted portions have been filed separately with the Commission.
1. Occam Obligations
(a) Primary Responsibility for customer BLC Support. Occam shall provide primary technical support services to customers for Tellabs Products sold under this Agreement, including but not limited to the following:
(i) Provide Tier 1 and Tier 2 Support to customers as described in this Exhibit C;
(ii) Interface with Tellabs for Tier 3 Support as described in this Exhibit C;
(iii) Deliver onsite support resources to customers as required;
(iv) If possible, and with assistance from Tellabs Tier 3 Support, recreate and solve problems through use of equipment in Occam’s support lab; and
(v) Provide properly trained Occam technical staff to provide effective Tier 1 and Tier 2 Support to customers.
(b) Tier 1 Support. Occam shall provide all Tier 1 Support to customers. Tier 1 Support is defined as the initial response to customer queries and problem reporting. This involves collecting failure data, determining the event site, and collecting product and warranty information. Additionally Tier 1 Support begins the troubleshooting process to determine the appropriate resolution path.
(c) Tier 2 Support. Occam shall provide all Tier 2 Support to customers. Tier 2 Support is defined as the second phase of problem isolation, in which Occam shall work directly with the customer’s technical staff to perform troubleshooting processes. Occam shall use commercially reasonable efforts to identify, isolate, and resolve customer’s reported problem, including, but not limited to, repairing or replacing defective Tellabs Products.
Calculation of Cost. Airframe Direct Maintenance Labour Cost (“ADML”)
Calculation of Cost. [* Deleted in its entirety] [* Deleted in its entirety]
