Complaint Log. The Contractor shall maintain records and a log of all complaints. The log shall include: the date and time when the Contractor was notified by the City or Customer; the Customer's street address; a description of the complaint; whether the complaint was a Legitimate Complaint; the date and time when the complaint was resolved; and a description of how the complaint was resolved.
Complaint Log. The Establishment’s website will prominently feature the name and contact information for an individual to which any comments about the operation of the establishment may be addressed. The Applicant shall maintain a log for every complaint lodged with the establishment for any issue relating to this Agreement, including, but not limited to, complaints of noise, parking congestion, traffic congestion, security, trash, rodents, incidents, violence, crime, and/or operating hours. The log shall include, for each separate complaint, to the extent provided by any such complainant, the name of the complainant, the date of the complaint, any contact information provided by the complainant, the nature of the complaint, and the response taken by the Applicant or the Establishment. Every complaint shall be kept on file in the complaint log for a minimum of three years from the date on which the complaint was made. Applicant shall make the complaint log available to the Board for inspection and copying upon reasonable advance request.
Complaint Log. There was no complaint received in relation to the environmental impact during the reporting period.
Complaint Log. During December 2017, there was a complaint received by Highway Department on 29 December 2017 and referred to the ENPO on 08 January 2018. Then the ENPO forwarded the complaint by email to the R.E. (AECOM), the Contractor (China Harbour) and the ET (ETS-Testconsult Ltd.) of Contract No. HY/2013/02 at 12:20 on 08 January 2018. The complaint detail was "投訴人投訴於大嶼山東岸路,因港珠澳大橋工程的沙塵問題,部門安排了有關洗街車及吸塵車處理有關沙塵問題,但有關車輛就上述問題的處理成效未如理想。投訴人表示洗街車在清洗有關路面時,只是向路面灑水,令原本的沙塵變成泥漿,但卻沒有清理有關泥漿,道路問題根本沒有根治。另外,有關吸塵車的隔濾亦未如理想,吸塵車吸了地上的沙塵後所噴出來的氣體佈滿沙塵,以致有關沙塵除了未被吸走外,更導致道路沙塵滾滾。要求部門監察有關承辦商,煩請部門跟進及回覆。" The complaint is under investigation and to be reported in the next reporting month.
Complaint Log. The monthly report shall contain a copy of Contractor's complaint log, with initial 2370 date of complaint, a description of how each complaint was resolved, and the date of resolution.
Complaint Log. The Village Hauler shall supply copies of all complaints received from Village customers and/or residents to the Village Board on a monthly or quarterly basis, as specified by the Village Board. The log shall be on a form approved by the Village and shall contain the customer name, address and nature of the request or complaint and its disposition by the Village Hauler. The day and the hour on which the complaint was re- ceived and the day and hour on which it was resolved shall be indicated. The Village Hauler shall meet with the Village as often as requested by the Village to review customer complaints and resolutions.
Complaint Log. The Contractor shall maintain records and a log of all complaints. The log shall include: (a) Date and time when the Contractor was notified by the City or Customer; the Customer's street address; (b) Description of the complaint; (c) Whether the complaint was a Legitimate Complaint; (d) Date and time when the complaint was resolved; and (e) Description of how the complaint was resolved. All complaints received by telephone call or electronic messaging and mechanical equipment breakdowns will be record on a log and emailed to the Administrator on the next Operating Day morning. A daily log that outlines the truck number, route number, driver’s name, employee that are on vacation/sick will be emailed to the Administrator on the morning of collection. The City shall be notified a day in advance of Supervisor(s) that will be out of the office and the acting Supervisor
Complaint Log. MTA will collect in a centralized and easily searchable electronic format a log of every complaint it, or any of its Contractors, receives (whether formal or informal, and regardless of the format in which the complaint was received) regarding disability-related issues or services provided by MTA to persons with disabilities. The log will include the following information for each complaint: i) name of complainant; ii) name of affected individual (if different from the name of the complainant); iii) physical address, phone number, and email address of affected individual; iv) date(s) of incident(s); v) detailed substance of complaint; vi) name of transportation personnel involved in incident(s); vii) resolution of complaint; and ix) any other information relevant to the complaint. MTA will provide a copy of this log to the Department at the intervals described below for Reporting.
Complaint Log. Each month Contractor shall send the Authority a copy of the complaint log for the previous month in accordance with Section 6.11.b. In the event more than ten (10) complaints were received during a given month from a reasonable number of unrelated complainants, Contractor shall pay Liquidated Damages in accordance with Exhibit 7.
Complaint Log. Impella’s complaint handling system has been made available for review by ABIOMED and contains complete and correct information about all deaths, serious injuries, malfunctions, events requiring remedial action to prevent an unreasonable risk of harm, or other adverse events relating to all Products made known to Impella and required to be reported in compliance with applicable law. Impella’s records also contain complete and accurate information about all Products returned to Impella because of warranty or other problems. Impella’s records relating to credits and allowances made with respect to any returned Product have been made available for review by ABIOMED and are true and correct in all material respects. Except as disclosed in Section 3.21 of the Disclosure Schedule, Impella has made no modifications to any Product because of warranty or other claims concerning the defects in such returned Product. Impella maintains no other records of warranty or other Product defect claims other than its complaint handling system.