Comprehensive Maintenance. If you have indicated overleaf that you require Comprehensive Maintenance we will perform Routine Maintenance (see above) and all repairs to the Goods (excludes 3rd party software support) required as a result of component failure or normal wear and tear inclusive of the cost of materials, labour and travel to the Delivery Address. Normal wear and tear shall exclude tyres and forks unless specified overleaf.
Comprehensive Maintenance. The comprehensive maintenance agreement consists of all the benefits of a standard maintenance contract. It also includes the replacement of any faulty equipment including rechargeable batteries, and labour will not be charged for after hours calls, however any parts used on our first “Takeover Maintenance” are chargeable. Neither agreement covers misuse, malicious damage, rodent damage, lightning or flood damage (Acts of God) these should be covered by buildings and contents insurance. Call outs resulting from a loss of 240-volt mains electricity supply in excess of an 8 hour period, or power surges and fluctuations will also not be covered. This level of maintenance will cost £99.00 + VAT per annum.
Comprehensive Maintenance. 9.1 Electravision will carry out 2 Service Visits during every 12 month period. The first visit will be scheduled on cessation of the system warranty and on receipt of the annual maintenance charge.
Comprehensive Maintenance. Provides full servicing including callout charges, labour, supply and f itting of replacement parts for faults and general wear and tear ( excluding consumables) and firmware upgrades on GSS Systems Service Standard Standard Plus Comprehensive Support 24 / 7 Telephone support from our Help Desk/ Engineering/ Remote Monitoring Station Yes Yes Yes Availability Engineers available 24 / 7 / 365 * Subject to additional charges and engineer availability / remote assistance availability Yes * Yes * Yes Response Levels – Intruder/ CCTV/ Access Available Mon- Fri 0830hrs to 1630hrs ( this could be remote or physical depending on fault) 8 Hour Service Engineering Support Yes Yes Response Levels – Barrier/ Gate/ Fire ( this could be remote or physical depending on fault) 8 Hour Service Engineering Support Yes Yes Yes Physical and Remote Inspections Number & Type of routine depends on system type & connection Yes Yes Yes Adjustments Minor System/ Programming Adjustments during inspection Yes Yes Yes Warranty 12 month warranty for new equipment *( labour charges incur after 3 months) Yes* Yes* Yes Security Review Free Security Review Yes Yes Yes Call out/ Labour Charges Engineer Call out charges included Yes Materials Replacement parts fitted free ( failure due to fault & general wear and tear) Yes Yes
Comprehensive Maintenance. Comprehensive Maintenance during defect liability period
