Contractor Performance Monitoring Sample Clauses

Contractor Performance Monitoring. CONTRACTOR’s performance shall be monitored and reviewed by 6 ADMINISTRATOR who will conduct reviews as part of an on-going evaluation of 7 CONTRACTOR’s performance. CONTRACTOR shall cooperate with ADMINISTRATOR in 8 providing the information necessary for monitoring CONTRACTOR’s performance 9 under this Agreement. ADMINISTRATOR may use a variety of inspection methods 10 to evaluate CONTRACTOR’s performance, including, but not be limited to, the 11 following: 12 9.4.1 Monthly reviews of CONTRACTOR’s case management 13 performance and implementation of best practices to achieve outcomes. 14 ADMINISTRATOR will review CONTRACTOR cases and applicable data reports to 15 ensure compliance with the RSS requirements:
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Contractor Performance Monitoring. 6 CONTRACTOR’s performance will be monitored and reviewed by 7 ADMINISTRATORADMINISTRATOR’s staff who will conduct reviews as part of ongoing 8 evaluation of CONTRACTOR’s performance. CONTRACTOR willshall cooperate with 9 ADMINISTRATOR in providing the information necessary for performance monitoring. 10 ADMINISTRATOR may use a variety of inspection methods to evaluate 11 CONTRACTOR’s performance, including, but not limited to, the following: 12 Inspection of CONTRACTOR’s cases and applicable data reports 13 to ensure compliance with the outcomes as stated in this Agreement;.
Sample 1
Contractor Performance Monitoring. CONTRACTOR’s performance shall be monitored and reviewed by 13 ADMINISTRATOR who will conduct reviews as part of an on-going evaluation of 14 CONTRACTOR’s performance. CONTRACTOR shall cooperate with ADMINISTRATOR in 15 providing the information necessary for monitoring CONTRACTOR’s performance 16 under this Agreement. ADMINISTRATOR may use a variety of inspection methods 17 to evaluate CONTRACTOR’s performance, including, but not be limited to, the 18 following: 19 9.4.1 Monthly reviews of CONTRACTOR’s case management 20 performance and implementation of best practices to achieve outcomes. 21 ADMINISTRATOR will review CONTRACTOR cases and applicable data reports to 22 ensure compliance with the RSS requirements: 23 9.4.2 Periodic site visits; 24 9.4.3 Random sampling of program activities including a review 25 of case files each month; 26 9.4.4 Activity checklists and random observations; 27 9.4.5 Inspection of output items on a periodic basis as deemed 28 necessary; 1 9.4.6 Review of CONTRACTOR's statistical reports; 2 9.4.7 RSS participant complaints; and 3 9.4.8 Service provider complaints or reports. requirements of this Agreement 4 9.4.9 When it is determined that services were not performed in 5 accordance with SSA policies Contract the 6 during the review period, ADMINISTRATOR may require corrective action plans.
Sample 1
Contractor Performance Monitoring. The Contractor shall implement all measurement and monitoring tools and procedures necessary to measure and report on the Contractor's performance of the Services against the applicable Service Levels at a level of detail sufficient to enable the Authority to verify compliance with the Service Levels.
Sample 1
Contractor Performance Monitoring. 21 8.4.1 CONTRACTOR’s performance will be monitored and reviewed by information necessary for monitoring contract deliverables and services, and performance and cooperate with authorized State and/or Federal representatives who may audit WTW Program services. 22 ADMINISTRATOR. CONTRACTOR shall cooperate with ADMINISTRATOR in providing the 23 26 8.4.2 ADMINISTRATOR will use a variety of inspection methods to 27 evaluate CONTRACTOR’s performance, including, but not limited to, the 28 following: 1 8.4.2.1 Monthly reviews of CONTRACTOR’s case 2 management performance. ADMINISTRATOR will inspect CONTRACTOR cases, related 3 COUNTY data system entries, and applicable data reports to ensure compliance 4 with Exhibit A; 5 8.4.2.2 Random sampling of program activities 6 including a review of case files each month; 7 8.4.2.3 Activity checklists and random 8 observations; 9 8.4.2.4 Inspection of output items on a periodic 10 basis as deemed necessary; 11 8.4.2.5 Computer data system reports; 12 8.4.2.6 WTW pParticipant complaints and/or WTW 13 pParticipant questionnaires; and 14 8.4.2.7 Service provider complaints or reports.
Sample 1
Contractor Performance Monitoring. 24 CONTRACTOR’s performance will be monitored and reviewed by 25 ADMINISTRATOR’s staff who will conduct reviews as part of ongoing evaluation of 26 CONTRACTOR’s performance. CONTRACTOR shall cooperate with ADMINISTRATOR in 27 providing the information necessary for performance monitoring.
Sample 1
Contractor Performance Monitoring. CONTRACTOR’s performance shall be monitored and reviewed by ADMINISTRATOR who shall conduct reviews as part of an on-going evaluation of C ONTRACTOR’s performance. CONTRACTOR shall cooperate with ADMINISTRATOR in providing the information necessary for monitoring CONTRACTOR’s performance. ADMINISTRATOR may use a variety of inspection methods to evaluate C ONTRACTOR’s performance, including, but not limited to, the following: 6.2.1 Inspection of CONTRACTOR's records and applicable data reports to 2.2 Random observations;
Sample 1
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Contractor Performance Monitoring. 9 CONTRACTOR’s performance shall be monitored and reviewed by 10 ADMINISTRATOR who will conduct reviews as part of an on-going evaluation of 11 CONTRACTOR’s performance. CONTRACTOR shall cooperate with ADMINISTRATOR in 12 providing the information necessary for performance monitoring. ADMINISTRATOR may use a 13 variety of inspection methods to evaluate CONTRACTOR’s performance, including, but not be 14 limited to, the following: 15 14.1.1 ADMINISTRATOR will inspect CONTRACTOR cases and applicable 16 data reports to ensure compliance with the outcome objectives as described in Subparagraph 8.3, 17 of this Exhibit A; 18 14.1.2 Random sampling of program activities, including a review of case files; 19 14.1.3 Activity checklists and random observations; 20 14.1.4 Inspection of output items on a periodic basis as deemed necessary; and 21 14.1.5 Participant complaints and/or participant questionnaires. 22 If it is determined that the services were not performed in accordance with this 23 Agreement and/or COUNTY policies during the review period, ADMINISTRATOR may require 24 a corrective action plan. CONTRACTOR shall, within the time period specified in any such 25 corrective action plan, remedy the performance defects. 26 CONTRACTOR shall cooperate with COUNTY in providing the information 27 necessary for performance monitoring and with authorized state or federal representatives who 28 may audit program services. Performance evaluation meetings shall be conducted as deemed 1 necessary by ADMINISTRATOR.
Sample 1
Contractor Performance Monitoring. 8.4.1 CONTRACTOR’s performance will be monitored and reviewed by 27 ADMINISTRATOR. CONTRACTOR shall cooperate with ADMINISTRATOR in providing the 28 information necessary for monitoring contract deliverables and services, and 1 cooperate with authorized State and/or Federal representatives who may audit
Sample 1

Related to Contractor Performance Monitoring

  • CONTRACTOR PERFORMANCE AUDIT The Contractor shall allow the Authorized User to assess Contractor’s performance by providing any materials requested in the Authorized User Agreement (e.g., page load times, response times, uptime, and fail over time). The Authorized User may perform this Contractor performance audit with a third party at its discretion, at the Authorized User’s expense. The Contractor shall perform an independent audit of its Data Centers, at least annually, at Contractor expense. The Contractor will provide a data owner facing audit report upon request by the Authorized User. The Contractor shall identify any confidential, trade secret, or proprietary information in accordance with Appendix B, Section 9(a), Confidential/Trade Secret Materials.

  • Performance Monitoring ‌ A. Performance Monitoring of Subrecipient by County, State of California and/or HUD shall consist of requested and/or required written reporting, as well as onsite monitoring by County, State of California or HUD representatives. B. County shall periodically evaluate Subrecipient’s progress in complying with the terms of this Contract. Subrecipient shall cooperate fully during such monitoring. County shall report the findings of each monitoring to Subrecipient. C. County shall monitor the performance of Subrecipient against the goals, outcomes, milestones and performance standards required herein. Substandard performance, as determined by County, will constitute non-compliance with this Contract for which County may immediately terminate the Contract. If action to correct such substandard performance is not taken by Subrecipient within the time period specified by County, payment(s) will be denied in accordance with the provisions contained in this Paragraph 47 of this Contract. D. HUD in accordance with 24 CFR Part 570 Subpart O, 570.902, will annually review the performance of County to determine whether County has carried out its Community Development Block Grant (CDBG) assisted activities in a timely manner and has significantly disbursed CDBG funds and met the mandated “1.5 ratio” threshold. Subrecipient is responsible to ensure timely drawdown of funds.

  • Quarterly Contractor Performance Reporting Customers shall complete a Contractor Performance Survey (Exhibit I) for each Contractor on a Quarterly basis. Customers will electronically submit the completed Contractor Performance Survey(s) to the Department Contract Manager no later than the due date indicated in Contract Exhibit D, Section 17, Additional Special Contract Conditions. The completed Contractor Performance Survey(s) will be used by the Department as a performance-reporting tool to measure the performance of Contractors. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

  • PERFORMANCE MANAGEMENT SYSTEM 6.1 The Performance Plan (Annexure A) to this Agreement sets out – 6.1.1 The standards and procedures for evaluating the Employee’s performance; and 6.1.2 The intervals for the evaluation of the Employee’s performance. 6.2 Despite the establishment of agreed intervals for evaluation, the Employer may in addition review the Employee’s performance at any stage while the contract of employment remains in force; 6.3 Personal growth and development needs identified during any performance review discussion must be documented in a Personal Development Plan as well as the actions agreed to and implementation must take place within set time frames; 6.4 The Employee’s performance will be measured in terms of contributions to the goals and strategies set out in the Employer’s Integrated Development Plan (IDP) as described in 6.6 – 6.12 below; 6.5 The Employee will submit quarterly performance reports (SDBIP) and a comprehensive annual performance report at least one week prior to the performance assessment meetings to the Evaluation Panel Chairperson for distribution to the panel members for preparation purposes; 6.6 Assessment of the achievement of results as outlined in the performance plan: 6.6.1 Each KPI or group of KPIs shall be assessed according to the extent to which the specified standards or performance targets have been met and with due regard to ad-hoc tasks that had to be performed under the KPI, and the score of the employer will be given to and explained to the Employee during the assessment interview. 6.6.2 A rating on the five-point scale shall be provided for each KPI or group of KPIs which will then be multiplied by the weighting to calculate the final score; 6.6.3 The Employee will submit his self-evaluation to the Employer prior to the formal assessment; 6.6.4 In the instance where the employee could not perform due to reasons outside the control of the employer and employee, the KPI will not be considered during the evaluation. The employee should provide sufficient evidence in such instances; and 6.6.5 An overall score will be calculated based on the total of the individual scores calculated above.

  • Performance Management 17.1 The Contractor will appoint a suitable Account Manager to liaise with the Authority’s Strategic Contract Manager. Any/all changes to the terms and conditions of the Agreement will be agreed in writing between the Authority’s Strategic Contract Manager and the Contractor’s appointed representative. 17.2 The Contractor will ensure that there will be dedicated resources to enable the smooth running of the Framework Agreement and a clear plan of contacts at various levels within the Contractor's organisation. Framework Public Bodies may look to migrate to this Framework Agreement as and when their current contractual arrangements expire. The Contractor will where necessary assign additional personnel to this Framework Agreement to ensure agreed service levels are maintained and to ensure a consistent level of service is delivered to all Framework Public Bodies. 17.3 In addition to annual meetings with the Authority's Strategic Contract Manager, the Contractor is expected to develop relationships with nominated individuals within each of the Framework Public Bodies to ensure that the level of service provided on a local basis is satisfactory. Where specific problems are identified locally, the Contractor will attempt to resolve such problems with the nominated individual within that organisation. The Authority's Strategic Contract Manager will liaise (or meet as appropriate) regularly with the Framework Public Bodies' Contract Manager, and where common problems are identified, it will be the responsibility of the Contractor to liaise with the Authority's Strategic Contract Manager to agree a satisfactory course of action. Where the Contractor becomes aware of a trend that would have a negative effect on one or more of the Framework Public Bodies, they should immediately notify the Authority's Strategic Contract Manager to discuss corrective action. 17.4 Regular meetings, frequency to be advised by Framework Public Body, will be held between the Framework Public Bodies' Contract Manager and the Contractor's representative to review the performance of their Call-Off Contract(s) under this Framework Agreement against the agreed service levels as measured through Key Performance Indicators (KPIs). Reports will be provided by the Contractor to the Framework Public Bodies' Contract Manager at least 14 days prior to the these meetings. 17.5 Performance review meetings will also be held annually, between the Authority's Strategic Contract Manager and the Contractor's representative to review the performance of the Framework Agreement against the agreed service levels as measured through Key Performance Indicators. A summary of the quarterly reports will be provided by the Contractor at least 14 days prior to these meetings. 17.6 The Authority will gather the outputs from contract management to review under the areas detailed in the table below. Provision of management reports 90% to be submitted within 10 working days of the month end Report any incident affecting the delivery of the Service(s) to the Framework Public Body 100% to be reported in writing to FPB within 24 hours of the incident being reported by telephone/email Prompt payment of sub-contractors and/or consortia members (if applicable). Maximum of 30 from receipt of payment from Framework Public Bodies, 10 days target 100% within 30 days

  • Historical Performance Information To the extent agreed upon by the parties, the Sub-Advisor will provide the Trust with historical performance information on similarly managed investment companies or for other accounts to be included in the Prospectus or for any other uses permitted by applicable law.

  • Annual Performance Evaluation On either a fiscal year or calendar year basis, (consistently applied from year to year), the Bank shall conduct an annual evaluation of Executive’s performance. The annual performance evaluation proceedings shall be included in the minutes of the Board meeting that next follows such annual performance review.

  • Annual Performance Review The Employee’s performance of his duties under this Agreement shall be reviewed by the Board of Directors or a committee of the Board of Directors at least annually and finalized within thirty (30) days of the receipt of the annual audited financial statements. The Board of Directors or a committee of the Board of Directors shall additionally review the base salary, bonus and benefits provided to the Employee under this Agreement and may, in their discretion, adjust the same, as outlined in Addendum B of this Agreement, provided, however, that Employee’s annual base salary shall not be less than the base salary set forth in Section 4(A) hereof.

  • PERFORMANCE MONITORING AND REPORTING Performance indicators

  • SCHEDULE FOR PERFORMANCE REVIEWS 7.1 The performance of the Employee in relation to his performance agreement shall be reviewed for the following quarters with the understanding that the reviews in the first and the third quarter may be verbal if performance is satisfactory:

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