CPU Hours Sample Clauses

CPU Hours. “CPU Hours” shall be a Resource Unit Category. Resource usage shall be measured as the aggregate number of IBM Application CPU hours (normalized to and quoted in terms of equivalent 2064-1C1 hours) utilized during the measurement period. CPU Hours consists of the following:  Application time;  Authorized User usage;  All time associated with data base management system and transaction system address spaces (for example, DB2, CICS, IMS, TSO);  Authorized User usage of SAS, FOCUS, and other similar Software products; and  Application driven backup time; and  Application development and maintenance time for DIR or a third party hired by DIR. Billable Resource Units for CPU - IBM 2064-1C1 equivalent application hours will not include Resource Units which are attributable to Systems Overhead or system level work, including CPU outage or unavailability; CPU wait time; CPU un-captured time; Service Provider system operations support and administrative personnel usage (including usage for invoice functions and capacity planning studies) and other Service Provider initiated activities; Service Provider caused lost batch time, usage due to a runaway process that does not result in incremental cost to Service Provider, or other usage attributable to reruns which are due to the fault of Service Provider; and the following system services where controlled by Service Provider, including different products (or with different names) providing equivalent function:  Basic operating system components (e.g., JES2, LLA, VLF, GRS, MSTJCL, IEESYSAS, TRACE, RASP, XCFAS, DUMPSRV, CONSOLE, ALLOCAS, CATALOG, MOUNT, IOSAS, PCAUTH);  Service Provider system performance monitor, capacity management, and invoice data collection tools (e.g., MICS, SMF, RMF, OMEGAMON, SLR, DCOLLECT, EREP);  Service Provider system operation and support tools (e.g., SMP/E, JOB SCHEDULER, RERUN MANAGER, CONSOLE MANAGEMENT, SAR, RMDS, GDIF);  Mainframe based network operations, support, access methods, and standard system print drivers (e.g., VTAM, TCP/IP, TCAM, BTAM, NETVIEW, NPM, JES328X, VPS, NETMASTER);  Service Provider system-managed storage tools (e.g., DFSMS, ICKDSF, TAPE MANAGER); and  Service Provider Problem Management and Change Management Software. Mainframe CPU utilization will be measured over applicable usage periods and will include only the TCB and SRB components of Mainframe CPU time logged via System Management Facilities (“SMF”) Type 30 records for MVS systems, Power/VSE faci...
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Related to CPU Hours

  • Shift Hours All shifts assigned by the Employer must conform with the following guidelines:

  • Extra Hours (i) (a) Any additional hours beyond base hours shall be offered in a fair and impartial manner among "A" list part-time employees in the classification and in the geographical location in which the additional hours are required. Each zone and bureau and One Yonge Street shall be considered separate geographical locations. A part-time employee who is scheduled to work additional hours beyond the base hours (under the terms of Article 7) and who does not work those hours due to sickness shall be paid for such hours under the application of the sick leave provisions under Article 13 and Clause (2405).

  • Core Hours (1) The default core hours for employees on Maxiflex schedules will be the 3 middle days of the employee’s tour of duty from 10 a.m. to 2 p.m., excluding a meal break.

  • Hours For the purposes of an unpaid 7.5-hour shift, the deduction from pay shall equate to 9.375 hours.

  • Overtime Hours Except as otherwise provided in this section, all hours worked in excess of the established work day, before or after an employee's regular scheduled shift, or on any regularly scheduled day off, shall be considered overtime. All paid vacation time, paid holidays, paid sick leave, compensatory time off, and paid leaves of absence shall be considered as "time worked" for purposes of this Article. Part-time employees whose established work day is less than eight (8) hours shall not be considered to be working overtime until having completed eight (8) hours of work.

  • Minimum Hours All employees shall be paid their regular hourly rate for each hour worked except where employed for less than four (4) consecutive hours per day, in which event they shall receive a minimum of four (4) hours pay. An employee who is called for work and upon reporting finds that his or her services are not required shall receive two (2) hours pay.

  • Support Hours 3.1. Standard Support Hours: Toll-free telephone support (0-000-000-0000 option #2) is available Monday thru Friday from 8:00 a.m. EST to 8:00 p.m. EST. After- hours, holiday and weekend support for Severity 1 and Severity 2 issues is available by calling 0-000-000-0000, option #8.

  • Service Hours The services shall be provided during the working hours and days as defined by the Contractor.

  • Contact Hours The contact hour load for an eLearning course or section shall be equivalent to that for a face-to-face course.

  • Normal Hours This article defines what normal working hours will be and is a guarantee that employees will be paid for all of the time that they are required by management to remain on the job.

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