Customer Complaints Procedure. If the Consumer Customer has a complaint about the Supplier’s organisation or the services it offers, it wants to hear about it and it will do it’s best to put it right, whilst learning from the experience.
Customer Complaints Procedure. In the event of a genuine complaint the customer is entitled to a fair and reasonable hearing which the Provider commits to resolving as quickly as is reasonably possible. Complaints should be communicated to the Provider at telephone number 000-0000000 or by email to xxxx@xxxxxxxxxxxxxxxxxxxx.xx. Complaints will be logged on individual customers accounts with a tracking facility to ensure the complaint has been resolved.
Customer Complaints Procedure. 23.1 In the event that the Client wishes to make a complaint in relation to the products and services SATFX offers, the Client may do so either in writing to SATFX’s head office address at SATFX, Xxx Xxxxxx Xxxxxxxx, Xxxxxxx Xxxx, Xxxxxx-on-Thames, RG9 1HG or via email to xxxxxxxxx@xxxxx.xx.xx. Upon resolution of a Clients complaint, SATFX will send the Client a response which sets out the nature of that resolution and any applicable remedy.
Customer Complaints Procedure. Wall to Wall Communications internal ISO9001:2008 Quality Standard procedures for handling customer complaints will also include those relating to their sales and marketing activities. We ensure that all staff and representatives who deal directly with customers is made aware of this procedure and that they should inform customers of the existence of their complaints procedure if required. The Complaints Handling Procedure will set out how customers may complain about the company's sales and marketing and other activity and what further steps are available if they believe their complaint has not been dealt with satisfactorily. A customer with a sales and marketing complaint, in the first instance, will be advised that their complaint will be the subject of an internal investigation within 10x working days by the Quality Manager.
Customer Complaints Procedure. 23.1 In the event that the Client wishes to make a complaint in relation to the products and services SATFX offers, the Client may do so either in writing to SATFX’s head office address at SATFX, The Henley Building, Newtown Road, Henley-on-Thames, RG9 1HG or via email to xxxxxxxxx@xxxxx.xx.xx. Upon resolution of a Clients complaint, SATFX will send the Client a response which sets out the nature of that resolution and any applicable remedy.
