Deletion or Return of Customer Data. 8.1 Following termination or expiry of the Agreement, and upon Customer’s request, Dynatrace will return or delete the Customer Personal Data it processes on behalf of Customer, except as required to be retained by applicable law, or to the extent archived on back-up systems, in which case the terms of this DPA shall survive.
Deletion or Return of Customer Data. 10.1 Subject to sections 10.2 and 10.3 Vendor and each Vendor Affiliate shall promptly and in any event within 180 days of the date of cessation of any Services involving the Processing of Customer Data (the "Cessation Date"), delete and procure the deletion of all copies of those Customer Data. Such deletion may include deletion through erasure of an encryption key and deletion of backup copies shall be performed through Vendor’s and Vendor Affiliates’ ordinary course of overwriting and deletion of backups.
10.2 Company has the ability to retrieve its own Customer Data from within its applications through self-service prior to the Cessation Date. Accordingly, subject to section 10.3, Vendor is only required to provide a copy of Customer Data to Company by secure file transfer in a non- Company-proprietary format if it has prevented such retrieval access. Any request for a provision of a copy must be received within fifteen (15) days after the Cessation Date with the copy to be provided only if Vendor has access to the Customer Data and if so, within thirty (30) days of receipt of such request.
10.3 Vendor and each Contracted Processor may retain Customer Data to the extent required by Applicable Laws and only to the extent and for such period as required by Applicable Laws and always provided that Vendor and each Vendor Affiliate shall ensure the confidentiality of all such Customer Data and shall ensure that such Customer Data is only Processed as necessary for the purpose(s) specified in the Applicable Laws requiring its storage and for no other purpose.
10.4 Vendor shall provide written certification to Company that it and each Vendor Affiliate has fully complied with this section 10 upon written request made within thirty (30) days of the Cessation Date; such certification will be provided within thirty (30) days after completion of the copy or deletion obligations.
Deletion or Return of Customer Data. Upon termination or expiration of the Agreement, the Data Processor shall, no later than 30 days, at the request of the Data Controller either delete or return the Customer Data (including its copies, if any) that is in its possession or control and Processed under this Addendum as set out in the Privacy Policy except that are required by applicable law to retain either in whole or in part, or otherwise that are archived on back up systems which the Data Processor shall securely isolate, protect from any further processing and eventually delete in accordance with this DPA.
Deletion or Return of Customer Data. On expiration or termination of Customer’s right to use the Cloud Services, iManage shall, in accordance with the terms and timelines for the Cloud Services set forth in the Agreement, delete or make available to Customer for retrieval all Customer Data stored within the Cloud Services, save to the extent that iManage is required by any applicable Law to retain some or all of Customer Data. In such event, iManage shall extend the protections of the Agreement and this DPA to such retained Customer Data and limit any further Processing of such Customer Data only to those limited purposes for which, and only for so long as, such retention is required by applicable Law. Nothing contained herein shall require iManage to alter, modify, delete, or destroy backup tapes or other media created in the ordinary course of business for purposes of disaster recovery and business continuity, so long as such tapes or other media are kept solely for such purposes and are overwritten, recycled, or otherwise remediated in the ordinary course of business and, in any event, not longer than ninety (90) days after creation.
Deletion or Return of Customer Data. KnowledgePoint shall, at the Customer’s written request, either delete or return all the Customer Data to the Customer in such form as the Customer reasonably requests within a reasonable time after the earlier of:
Deletion or Return of Customer Data. Upon termination or expiration of the Agreement, Fieldwire shall, at the choice of the Customer, delete, and certify having done so, or make available to Customer for retrieval all relevant Personal Data (including copies) in Fieldwire’s possession, unless Fieldwire is required by any applicable law to retain some or all of Personal Data. In such an event, Fieldwire shall extend the protections of the Agreement and this GDPR Addendum to such Personal Data and limit any further Processing of such Personal Data to only those limited purposes that require the retention, for so long as Fieldwire maintains the Personal Data.
Deletion or Return of Customer Data a. Upon request by Customer at the termination or expiration of the Agreement, DataCamp will delete or return Customer Data and copies thereof to Customer that are in DataCamp’s possession. Notwithstanding the foregoing, DataCamp may retain copies of Customer Data: (x) to the extent DataCamp has a separate legal right or obligation to retain some or all of the Customer Data; (y) that is incorporated into DataCamp business records such as email and accounting records, and (z) in backup systems until the backups have been overwritten or expunged in accordance with DataCamp’s backup policy; provided, however, in each case the confidentiality obligations and use restrictions in the Agreement will continue to apply to such Customer Data for the duration of the retention. The Parties agree that the certification of deletion of Personal Data that is described in Clause 12(1) of the SCCs will be provided by DataCamp to Customer only upon Customer’s request.
Deletion or Return of Customer Data. On expiration or termination of Customer’s right to use the StoreFrame Platform, StoreFrame shall, in accordance with the terms and timelines for the StoreFrame Platform set forth in the Agreement, delete or make available to Customer for retrieval all Customer Data stored within the StoreFrame Platform, save to the extent that StoreFrame is required by any applicable Law to retain some or all of Customer Data. In such event, StoreFrame shall extend the protections of the Agreement and this DPA to such retained Customer Data and limit any further Processing of such Customer Data only to those limited purposes for which, and only for so long as, such retention is required by applicable Law. Nothing contained herein shall require StoreFrame to alter, modify, delete, or destroy backup tapes or other media created in the ordinary course of business for purposes of disaster recovery and business continuity, so long as such tapes or other media are kept solely for such purposes and are overwritten, recycled, or otherwise remediated in the ordinary course of business and, in any event, not longer than ninety (90) days after creation.
Deletion or Return of Customer Data. At the end of the performance of the services the Customer Data will be archived by WTWS and its Sub-processors unless requested in writing by the Customer to either delete or return all the Customer Data to the Customer in such form as the Customer reasonably requests within a reasonable time.
Deletion or Return of Customer Data. 11.1. Processor shall, upon request within 60 days, and in any event within one year of cessation of any Services (“Cessation Date”) unless prohibited by law involving the Processing of Customer Data, delete and procure deletion of all copies of Customer Data.
11.2. Customer may, by written notice to Processor, require return of a complete copy of all Customer Data to Customer by secure file transfer in such format as is reasonably notified by Customer to Processor.
11.3. Processor shall ensure that each Contracted Processor deletes and confirms deletion in writing of Customer Data to the extent required by Applicable Laws and only to the extent and for such period as required by Applicable Laws and always provided that Processor shall ensure the confidentiality of all such Customer Data and shall ensure that such Customer Data is only Processed as necessary for the purpose(s) specified in the Applicable Laws requiring its storage and for no other purpose.
11.4. Notwithstanding the requirements set out in clauses 11.1, 11.2 and 11.3 above, Processor reserves its right to retain backups for (a) legal compliance purposes or (b) because it may be embedded in its electronic and offsite files as part of its systematic back-up and archiving procedures.
