Dormant Accounts. If you have not made a withdrawal from, or a deposit to, your Account for an extended period of time and we have been unable to contact you, your Account may be classified by us as dormant. Subject to applicable law, we may charge a dormant account fee on the Account, and the Account will be presumed to be abandoned. In accordance with state law, funds in abandoned accounts will be remitted to the custody of the applicable state agency, and we will have no further liability to you for such funds. We reserve the right not to send statements on accounts we consider dormant, subject to applicable law. ACCOUNT STATEMENTS. You are responsible for promptly examining your statement each statement period and reporting any irregularities to us. Each account statement will be considered to correctly reflect your transactions, such as deposits, withdrawals, credits, refunds, imposition of fees, interest or dividends, and other additions and subtractions to your Account, unless you notify us in writing within certain time limits after the statement that incorrectly reflects your transactions is made available to you. We will not be liable for any check that is altered or any signature that is forged unless you notify us within Thirty (30) calendar days after the statement and the altered or forged item(s) are made available. Also, we will not be liable for any subsequent items paid, in good faith, containing an unauthorized signature or alteration by the same wrongdoer unless you notify us within Ten (10) calendar days after the statement and first altered or forged items were made available. You must report any other Account problem including encoding errors, and errors involving additions or subtractions (debits and credits) not otherwise covered herein, including electronic transactions not covered by the Electronic Fund Transfer Act, within Thirty (30) calendar days. If the suspected account problem involves a substitute check that you receive, you may (under some circumstances) be entitled to make a claim for an expedited refund. Such a claim may be subject to different notification timeframes. See the Substitute Check Policy Disclosure (if applicable) for further information. If you have requested us to hold your Account statements, we have the right to mail your statements if you have not claimed them within Thirty (30) calendar days. If we truncate your checks, you understand that your original checks will not be returned to you with your statement. You agree ...
Dormant Accounts. If you do not use your Account for a period of up to 90 (ninety) days it may become “dormant”. This means that you will not be able to use the Account or access any credit balance in your Account. To access a dormant Account or claim any credit balance in the Account, you will have to contact us through our Call Centre or visit any of our branches. We may ask you for information and documents to support your claim. We will give you at least 1 (one) month’s written notice before your Account becomes dormant. When you claim a dormant balance, we will add interest to your balance if it would have earned interest had your Account not become dormant. If the interest terms that last applied before your Account became dormant have ceased to be offered, the amount of interest will be the amount that we paid on similar accounts and balances in the relevant period.
Dormant Accounts. You understand that if your account is dormant, you may be charged the fee specified in the Disclosures and we may stop paying interest to the extent permitted by law. You understand that your account balance may be escheated (that is, turned over to the state) in accordance with state law.
Dormant Accounts. 19.1. If we lose contact with you despite repeated attempts through all possible channels (i.e. phone, email or post) for three years (in case of Fixed Term deposits- three years after maturity), we may treat your account as being inactive to help mitigate the risk of fraudulent activity. This means that we will stop contacting you or sending you statements by email.
19.2. To make your account active again, you can contact us using the details on our ‘get in touch’ page. For identification purposes, you are required to provide Proof of ID and Proof of Address. Details of which documents we accept can be found here and how to get them certified can be found here.
19.3. If a total period of fifteen years has passed with no contact from you, your account will be considered as dormant.
19.4. Once your account has become dormant, we reserve the right to transfer the funds to an authorised reclaim fund. A reclaim fund is a separate organisation authorised to accept unclaimed money in ‘dormant’ bank accounts which is distributed for the benefit of the community, while protecting the rights of customers to reclaim their money. You will be entitled to claim your money back from the reclaim fund. You can contact us using the details on our ‘Get in touch’ page to reclaim your funds. XxxXxxxx will handle the claim for repayment as an agent of the reclaim fund.
Dormant Accounts. 13.2.1. Any trading Account(s) held with us where you have:
13.2.1.1. Not placed a trade
13.2.1.2. Not opened or close positions and/or
13.2.1.3. Not made a deposit into the account(s) for a period of 12 (twelve) calendar months or more shall be classified by us as a Dormant Account.
13.2.2. Dormant Accounts will be subject to a Maintenance charge of up to $100 (one hundred) / €100 (one hundred) - depending on the account currency - relating to the cost incurred in making the trading platform and all services offered by the company available, even though they may not be used, which charge shall apply in accordance with the following formula:
13.2.3. Where you have more than 1 (one) Trading Account, and all Trading Accounts are classified as Dormant Accounts, the Dormant Fee will be charged separately for each Dormant Account.
13.2.4. Where you have more than 1 (one) Trading Account and at least 1 (one) of your Trading Accounts is active, Dormant Fee shall apply where one or more of your other Trading Accounts are Dormant.
13.2.5. Should the balance of any Dormant Account to which the Dormant Fee is applicable under Clause 14.2 of this Agreement be less than $100/ €100, the Dormant Fee for such accounts shall be equal to the amount of the remaining balance on such Dormant Accounts.
13.2.6. The Dormant Fee will be charged after a period of 12 consecutive inactive months.
13.2.7. The aforementioned 12 months period shall be interrupted and reset (i.e. start over from day 1) upon placing a trade on the account and/or opening or closing a position and/or making a deposit on the account.
13.2.8. We reserve the right to charge the Dormant Fee retroactively for any period in which we had the right to charge the fee but did not do so for technical reasons.
Dormant Accounts. If you have not made a withdrawal from, or a deposit to, your Account for an extended period of time and we have been unable to contact you, your Account may be classified by us as dormant. Subject to applicable law, we may charge a dormant account fee on the Account, and the Account will be presumed to be abandoned. In accordance with state law, funds in abandoned accounts will be remitted to the custody of the applicable state agency, and we will have no further liability to you for such funds. We reserve the right not to send statements on accounts we consider dormant, subject to applicable law.
Dormant Accounts. If your account has been inactive, you will be charged the fee specified (see separate fee schedule) and, unless applicable law otherwise provides, we may stop paying interest on your account.
Dormant Accounts. If there are no trading activity/ deposits/ open positions on the Real account during the last 90 (ninety) days, the Real account becomes dormant and a fee of 10 USD (ten US dollars), or the account balance, whichever is lesser, is automatically deducted from the Client’s account on a monthly basis. The inactivity fee will be deducted from the dormant account for servicing purposes until balance of the dormant account becomes nil.
Dormant Accounts. Client accounts in which there have been no transactions for a set period of twelve (12) consecutive months will be considered dormant. Dormant accounts are charged with a maintenance fee of US$25 or the full amount of the free balance in the account if the free balance is less than US$25. There will be no charge if the free balance is zero. Accounts with a zero free balance may also be closed. If an account continues to be considered as “Dormant”, the above-mentioned maintenance fee will be performed semi-annually (in other words every six (6) months).
Dormant Accounts. 16.1. All accounts that are inactive for 90 days or more will be considered as "Dormant Accounts".
