Error Resolution Procedure. If you notify us of an error or discrepancy in your Account statement within the time limitation described in Section 21 above, we will investigate the matter and notify you of the results of our investigation as soon as we have been able to obtain and verify all relevant information in accordance with the prevailing operating rules of Visa U.S.A. (or in the case of foreign transactions Visa International).We will have no obligation to remedy any erroneous or unauthorized transaction unless caused by our negligence. If we determine that no error or unauthorized use has occurred, you may request us to mail or deliver copies to you of the documents or information on which we relied in making our determination.
Error Resolution Procedure. In case of errors or questions about your card, contact us as soon as you can if you think an error has occurred on your Card. We must allow you to report an error until 60 days after the earlier of the date you electronically access your account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling TransCard Customer Service at 0-000-000-0000 or writing TransCard Customer Service at 0000 Xxxxxxx Xx., Suite 200, Chattanooga, TN 37421. You will need to tell us: (i) your name and the Card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Card. For errors involving new Cards, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Cards, we may take up to 20 business days to credit your Card for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call TransCard Customer Service at 0-000-000-0000.
Error Resolution Procedure. In Case of Errors or Questions About Your Card, contact us as soon as you can, if you think an error has occurred on your Card. We must allow you to report an error until 60 days after the earlier of the date you electronically access your account, if the error could be viewed in your electronic history, or the date we sent the FIRST written history on which the error appeared. You may request a written history of your transactions at any time by calling us or writing us. You will need to tell us: (i) your name and the Card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Card. For errors involving new Cards, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Cards, we may take up to 20 business days to credit your Card for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call us.
Error Resolution Procedure. If you feel a charge you did not authorize has been transacted on your account, you must notify the Blue Chip Card Office as soon as such a non-authorized transaction is discovered. Include information on the date and amount of the transaction, as well as any other information you feel is necessary to help us investigate the claim. You may request a printout of your account history at the Card Office.
Error Resolution Procedure. In case of errors or questions about your electronic transfers, contact FSB as soon as you can through xxxx.xxx, or call or write as shown on the Service Fee Schedule if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. FSB must hear from you no later than 60 days after FSB has sent you the FIRST statement on which the problem or error appeared.
Error Resolution Procedure. In case of errors or questions about transactions using the System, you should as soon as possible notify us via one of the following: • Telephone us at 000-000-0000 during customer service hours; and/or, • Write us at: Mission Valley Bank 0000 Xxxxxxx Xxxx. Sun Valley, CA 91352 If you think your statement is incorrect or you need more information about a System Service transaction listed on the statement, we must hear from you no later than sixty (60) days after the FIRST statement was sent to you on which the problem or error appears. You must:
Error Resolution Procedure. In case of errors or questions about any electronic transfer you conduct with us, or if you think your statement or receipt is wrong or you need more information about a transaction listed on the statement or receipt, call us at the telephone number or write us at the address specified in Section I above as soon as you can. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. When you call, fax or write us: 1 Tell us your name and account number; 2 Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; and
Error Resolution Procedure. In case of errors or questions about your Transactions, telephone or write to us as soon as you can, using the phone number or address listed in the section, “Address and Telephone Number for Notifying MEFCU.” If you think your statement or receipt is wrong, or if you need more information about a Transaction listed on the statement or receipt, contact us. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. • Tell us your name and account number. • Describe the error or the Transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. We may take up to 20 business days for any Transactions to or from the account that occur within 30 days after the first deposit to the account. If we need more time, however, we may take up to 45 days to investigate your complaint or question (90 days for Transactions initiated outside the United States or Puerto Rico or Transactions to or from the account within 30 days after the first deposit to the account.) If we decide to do this we will credit your account within 10 business days (20 business days for any Transactions initiated outside the United States or Puerto Rico) for the amount you think is in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. We will tell you the results within three business days after completing our investigation. If we decided that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. SAFETY CONSIDERATIONS WHEN USING ANY ATM OR CHECK CARD When using an ATM or Check Card, please consider the following: • Be aware of your surroundings, particularly during hours of darkness. • Have someone accompany you, particularly during hours of darkness. • Do not display cash in the vicinity of the ATM. When the transactions have been completed, pocket the cash and count it in the safety of your locked vehicl...
Error Resolution Procedure. In case of errors or questions about your electronic transfers, telephone us at +0 (000) 000 0000 or write us at: ABANCA USA, Florida Branch of ABANCA Corporación Bancaria, S.A., 0000 Xxxxxxxx Xxxxxx, Xxxxx 0000, Xxxxx, Xxxxxxx 00000, Attention: Customer Service, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) calendar days after we sent the FIRST statement on which the problem or error appeared
Error Resolution Procedure. In case of errors or questions about your electronic transfers, contact USB as soon as you can through xxxx.xxx, or call or write as shown on the Service Fee Schedule if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. USB must hear from you no later than 60 days after USB has sent you the FIRST statement on which the problem or error appeared.
