In-Service Data Sample Clauses

In-Service Data. In-Service Data is necessary to ensure optimal performance and accuracy of the Software for a given application. Normal uses of In-Service Data include determining dialog "hot spots," tuning the system parameters (rejection point, beam width, etc.) grammar tuning, training acoustic models and measuring accuracy. Nuance shall have full access and rights to all In-Service Data generated through the use of each Integrated System in which Software is installed. Customer acknowledges that the primary use of such In-Service Data shall be to improve the performance of the Software for the Customer and its end users, but that such In-Service Data may also be used to train, refine, supplement or test the Nuance speech recognition and natural language understanding software, models and algorithms, and that the resulting improvements to the software, models and algorithms may be used for the benefit of all users of Nuance software. Nuance shall have no rights to the content of any In-Service Data which includes any Confidential Information of Customer or its end users.
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In-Service Data. In-Service Data is necessary to optimize performance and accuracy of the Software for a given application. Normal uses of In-Service Data include tuning system parameters, grammar tuning, training acoustic models and measuring accuracy. Upon Nuance’s request, OEM shall deliver to Nuance In-Service Data generated through the use of Integrated Systems, provided that OEM shall not be obligated to deliver In-Service Data that is not available to OEM or that OEM is under obligation to a third party not to deliver. OEM acknowledges that, while such In-Service Data may be used to improve the performance of the Software for OEM and its End Users, that such In-Service Data may also be used to train, refine, supplement or test the Software, and that the resulting improvements to the Software may be used for the benefit of all Nuance customers. OEM and acknowledges that if OEM does not provide Nuance with In-Service Data, to the extent that such In-Service Data is required for Nuance to perform its obligations hereunder, Nuance shall be discharged of such obligations.
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In-Service Data. Subject to agreement by VAR's End User, which (if granted) may require Nuance's execution of a non-disclosure agreement acceptable to VAR's End User, Nuance will be provided reasonable access to In-Service Data generated through the use of each Integrated System in which Software is installed. VAR shall use commercial best efforts to negotiate the right to obtain such In-Service Data, and/or clearly inform the End User in writing that denial of access to In-Service Data may result in the inability of Nuance to make essential improvements to the Software's functionality or recognition accuracy. In cases where the Specifications establish performance criteria which are predicated upon access to In-Service Data, VAR shall ensure that its own contract specifications with an End User clearly cite the requirement for In- Service Data as a condition of achieving such performance by the Software. Nuance may use this In-Service Data to train, refine, supplement or test its speech recognition and natural language understanding software, models and algorithms. The primary use of In-Service Data is to improve the performance of the Software for the End User. Additionally, resulting improvements to the Software may be used for the benefit of all users of the Software. Nuance may not use the content of any such data for any purpose other than that described in this section.
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In-Service Data. Subject to the right of the End User to waive, in writing, Nuance's right to the In-Service Data, the End User shall provide Nuance with reasonable access to all In-Service Data generated through the use of each Integrated System in which the Software is installed. Any such written waiver shall include all of the terms described in Subsection 13.5 ("In Service Data"). [*] CERTAIN INFORMATION ON THIS PAGE HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS. EXHIBIT F-__ TECHNICAL SUPPORT SERVICES DESCRIPTION OF TECHNICAL SUPPORT SERVICES ----------------------------------------- Responsibilities of Nuance and VAR:
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In-Service Data. In the event that VAR determines that In Service Data is required for the tuning or support of an Intergrated System, and subject to agreement by VAR's End User, which (if granted) may require Nuance's execution of a non-disclosure agreement acceptable to VAR's End User, Nuance will be provided reasonable access to In-Service Data generated through the use of each Integrated System in which Software is installed. VAR shall use commercial best efforts to negotiate the right to obtain such In-Service Data, and/or clearly inform the End User in writing that denial of access to In-Service Data may result in the inability of Nuance to make essential improvements to the Software's functionality or recognition accuracy. In cases where the Specifications establish performance criteria which are predicated upon access to In-Service Data, VAR shall ensure that its own contract specifications with an End User clearly cite the requirement for In-Service Data as a condition of achieving such performance by the Software. Nuance may use this In- Service Data to train, refine, supplement or test its speech recognition and natural language understanding software, models and algorithms. The primary use of In-Service Data is to improve the performance of the Software for the End User. Additionally, resulting improvements to the Software may be used for the benefit of all users of the Software. Nuance may not use the content of any such data for any purpose other than that described in this section.
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In-Service Data. For the purposes of this Agreement, "In-Service Data" shall mean all data collected, used by, generated by or related to the Licensed StrikeForce Product(s). Upon StrikeForcels request, Distributor/Reseller agrees to deliver to StrikeForce all In-Service Data generated through the use of the Licensed product(s), and acknowledges that, while such In-Service Data may be used to improve the performance of the Licensed product(s) for Distributor/Reseller and its customers, that such ln-Service Data may also be used to train, refine, supplement or test the Licensed product(s), and that the resulting improvements to the Licensed product(s) may be used for the benefit of all StrikeForce licensees.
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In-Service Data. In-Service Data is necessary to ensure optimal performance and accuracy of the Software for a given application and evaluate feature utilization. Normal uses of In-Service Data include determining "hot spots," tuning the system parameters, application tuning, working on adaptive personality models, measuring accuracy and evaluating feature utilization. Licensor shall have full access to all In-Service Data generated through the use of the Software.
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Related to In-Service Data

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Call Center Services Answer telephone inquiries during mutually agreed upon hours each day on which the Fund is open for trading. In the event that the Fund plans to be open on a business day when the New York Stock Exchange is to be closed, the Fund shall provide the Transfer Agent with reasonable advance notice and the parties shall discuss the call center resources available for such day. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the instructions provided by the Fund to the Transfer Agent for purpose of fulfilling its duties under this Agreement, including, accepting transaction requests on behalf of the Fund.

  • Termination Assistance Services Following the termination of this Agreement and/or any Ordering Document, the Parties may agree for Axway to provide transition services pursuant to a duly executed SOW, during which time this Agreement will continue in full force and effect solely to the extent necessary to allow such transition services to be performed. Axway agrees that the costs for any such services shall be comparable to the fees charged to other customers for similar types of services.

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

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