Installation, Maintenance and Support. (a) You may choose on-site installation for a charge or select the self-installation method. Charges may apply for certain maintenance, trouble isolation, and support services and if a technician is dispatched. Charges may be per technician, may vary depending on when services are performed (e.g., time of day and weekday, holiday or weekend), and may include a minimum charge regardless of the actual number of hours worked. CenturyLink will notify you of any applicable charges in advance of you incurring such charges. If you report trouble, you must pay a dispatch charge if the trouble is not found in CenturyLink facilities (no charge if CenturyLink later finds the trouble was in CenturyLink facilities) or CenturyLink equipment or is found in customer equipment/systems or Equipment. A dispatch charge also applies if: (A) Customer requests a service date change but fails to notify CenturyLink before the service date and CenturyLink technician is dispatched on the service date (will have to pay dispatch charge and CenturyLink will change the service date) or (B) CenturyLink technician dispatched for maintenance of service and no trouble is found in CenturyLink facilities (applies each time this happens). Any requested repairs to your facilities or equipment are not included in the dispatch fee, and will be charged on a time and materials basis. If you purchased networking equipment from CenturyLink and did not purchase a Network Backer service, CenturyLink will provide you telephone support for connectivity, and settings, on wireless networks created with the CenturyLink-provided networking equipment for 30 days from the date of the networking equipment purchase, at no additional charge.
Installation, Maintenance and Support. You may choose on-site installation for a charge or select the self-installation method. Charges may apply for certain maintenance, trouble isolation, and support services and if a technician is dispatched. (dishNET may use third party vendors when it dispatches technicians.) Charges may be per technician, may vary depending on when services are performed (e.g., time of day and weekday, holiday or weekend), and may include a minimum charge regardless of the actual number of hours worked. dishNET will notify you of any applicable charges in advance of you incurring such charges. If you report trouble, you must pay a dispatch charge if the trouble is not found in dishNET facilities (no charge if dishNET later finds the trouble was in its facilities) or dishNET equipment or is found in customer equipment/systems or Equipment. A dispatch charge also applies if: (a) Customer requests a service date change but fails to notify dishNET before the service date and technician is dispatched on the service date (will have to pay dispatch charge and dishNET will change the service date); or (b) technician dispatched for maintenance of service and no trouble is found in dishNET facilities (applies each time this happens). Any requested repairs to your facilities or equipment or Equipment are not included in the dispatch fee, and will be charged on a time and materials basis.
Installation, Maintenance and Support. Deltagen shall install the DeltaBase at the First Installation Site on a mutually acceptable date, and thereafter shall during the Access Term *** Glaxo Wellcome. Deltagen shall install, and during the Access Term maintain and support, the DeltaBase at additional Installation Sites at Deltagen's then current rates for installation, maintenance and support, ***. Deltagen shall perform such installation, maintenance and support in accordance with the Installation Maintenance and Support Plan attached as Exhibit C. Deltagen and its duly authorized representatives shall have the sole right and responsibility for such installation, maintenance and support of the DeltaBase and shall install, maintain and support DeltaBase using commercially reasonable standards of care ***. Glaxo Wellcome shall be solely responsible at its sole cost for, and shall, obtain the recommended Third Party hardware and software listed on Exhibit B. Glaxo Wellcome shall appoint one (1) Glaxo Wellcome employee resident at each Installation Site who shall be both (a) the primary person to contact Deltagen and (b) the primary contact for Deltagen, for all communications regarding the installation, maintenance and support of the DeltaBase at such Installation Site. Glaxo Wellcome shall notify Deltagen in writing promptly upon such appointment and thereafter upon any changes in such appointments.
Installation, Maintenance and Support. Charges may apply for installation, certain maintenance, trouble isolation, and support services and if a technician is dispatched. Charges may be per technician, may vary depending on when services are performed (e.g., time of day and weekday, holiday, or weekend), and may include a minimum charge regardless of the actual number of hours worked. We will notify you of any applicable charges in advance of you incurring such charges. If you report trouble, you may need to pay a dispatch charge if the trouble is not found in our facilities or our equipment. A dispatch charge also may apply if Customer requests a service date change but fails to notify us before the service date and Brightspeed technician is dispatched on the service date. In addition to charging you for applicable dispatch fees, we may charge you on a time-and-material basis for the requested repairs to your facilities or equipment.
Installation, Maintenance and Support. (a) You agree that Brightspeed may use existing wiring at your Subscriber Location or may alter such wiring as necessary. You agree to make available separate electrical sources, circuits, and power with suitable outlets at your Subscriber Location to support your Service, and you are responsible to make sure all electrical connections are properly grounded. You agree to pay all costs for electricians, electrical work, or wiring work, if required.
(b) Charges may apply for installation, certain maintenance, trouble isolation, and support services and if a technician is dispatched. Charges may be per technician, may vary depending on when services are performed (e.g., time of day and weekday, holiday or weekend), and may include a minimum charge regardless of the actual number of hours worked. Brightspeed will notify you of any applicable charges in advance of you incurring such charges. If you report trouble, you must pay a dispatch charge if the trouble is not found in Brightspeed facilities (no charge if Brightspeed later finds the trouble was in Brightspeed facilities) or Brightspeed-provided Equipment or is found in your equipment or systems. A dispatch charge also applies if: (i) you request a service date change but fail to notify Brightspeed before the service date and our technician is dispatched on the service date (will have to pay dispatch charge and Brightspeed will change the service date) or (ii) our technician dispatched for maintenance of service and no trouble is found in Brightspeed facilities (applies each time this happens). Any requested repairs to your facilities or equipment are not included in the dispatch fee and will be charged on a time and materials basis.
Installation, Maintenance and Support. You may choose on-site installation for a charge or select the self- installation method. Charges may apply for certain maintenance, trouble isolation, and support services and if a
Installation, Maintenance and Support. Reseller is solely responsible to Customers for the installation, maintenance and support of the Software and will maintain an adequate and properly trained staff for such purposes. Company is available for additional support and assistance where required.
Installation, Maintenance and Support. Ciena shall be responsible for installation, maintenance, and Level I support of the Products (as set forth in Exhibit D) for its Authorized Accounts. In addition, no later than six months after shipment of the first Product to an Exclusive Account, Ciena shall be responsible for Level II support of the Products (as set forth in Exhibit D) for such Exclusive Account. Ciena shall contract directly with End Users for the provision of maintenance and support services for the Products. Ciena agrees that Supplier shall not be obligated to provide any maintenance and support services to Ciena and End Users other than those maintenance and support services set forth in Exhibit D without Supplier’s prior written authorization. Supplier shall provide Level II and Level III customer support as set forth in Exhibit D.
Installation, Maintenance and Support. Installation of the Merck DeltaBase Server and DeltaBase shall take place on mutually acceptable dates, and Deltagen shall notify Merck in writing of the date that such installations at the Installation Site has been completed (the “Installation Date”). Thereafter, Deltagen shall during the Access Term have the sole right and responsibility for, and shall provide, routine and customary maintenance and support of DeltaBase at the Initial Installation Site [ * ]. Deltagen shall be available [ * ].
Installation, Maintenance and Support. You may choose on-site installation for a charge or select the self-installation method. Charges may apply for certain maintenance, trouble isolation, and support services and if a technician is dispatched. (dishNET may use third party vendors when it dispatches technicians.) Charges may be per technician, may vary depending on when services are performed (e.g., time of day and weekday, holiday or weekend), and may include a minimum charge regardless of the actual number of hours worked. dishNET will notify you of any applicable charges in advance of you incurring such charges. If you report trouble, you must pay a dispatch charge if the trouble is not found in dishNET
