Maintenance of Service. Any approved leave of absence shall not constitute a "break in service" for the staff member on said leave.
Maintenance of Service. CLEC may request access to and, where appropriate, development of, additional UNE Combinations. For UNEs CenturyLink currently combines in its network, CLEC can use the Special Request Process (SRP) set forth in Exhibit F. For UNEs that CenturyLink does not currently combine, CLEC must use the Bona Fide Request Process (BFR). In its BFR or SRP request, CLEC must identify the specific combination of UNEs, identifying each individual UNE by name as described in this Agreement.
Maintenance of Service. Trouble Isolation – work performed by CenturyLink when CLEC reports trouble to CenturyLink and no trouble is found in CenturyLink's facilities. CLEC is responsible for payment of charges when the trouble is in equipment or systems provided by a party(ies) other than CenturyLink. Additionally, when CLEC reports trouble within a quantity of services and circuits, but fails to identify the specific service and circuit experiencing trouble, charges apply for the time spent by CenturyLink to isolate the trouble. A call-out of CenturyLink technician at a time not consecutive with that technician's scheduled work period is subject to a minimum charge of four (4) hours. Failure of CenturyLink personnel to find trouble in CenturyLink facilities will result in no charge if the trouble is subsequently found in those facilities. Charges apply per CenturyLink technician, from the time of dispatch until the work is complete. Trouble Isolation Charges (TIC) apply for trouble isolation work on POTS and Maintenance of Service charges apply for trouble isolation work on other services. Dispatch Miscellaneous Charges may apply in addition to Maintenance of Service charges or TIC. Basic, overtime, or premium rates apply.
Maintenance of Service. 5.1 If trouble appears to occur with LWC, CARRIER will first determine whether the trouble is in CARRIER’s own equipment and/or facilities or those of the LWC End User. If CARRIER determines the trouble is in AT&T-13STATE’s equipment and/or facilities, CARRIER will issue a trouble report to AT&T-13STATE.
5.2 CARRIER shall pay Maintenance of Service charges/additional labor charges, as found in the AT&T-13STATE LWC Pricing Schedule, when CARRIER reports suspected LWC trouble and AT&T- 13STATE dispatches personnel to an outside location/customer premises or AT&T-13STATE Central Office and trouble was not caused by AT&T-13STATE’s facilities or equipment.
5.3 CARRIER shall pay Maintenance of Service Charges when AT&T-13STATE dispatches personnel and the trouble is in equipment or communications systems provided an entity by other than AT&T-13STATE or in detariffed CPE provided by AT&T-13STATE, unless covered under a separate maintenance agreement.
5.4 CARRIER shall pay Maintenance of Service charges when the trouble clearance did not otherwise require dispatch, but dispatch was requested for repair verification or cooperative testing, and the circuit did not exceed maintenance limits.
5.5 If CARRIER issues a trouble report that requires AT&T-13STATE to access the LWC End User’s premises and AT&T-13STATE personnel are dispatched but denied access to that premises, then Maintenance of Service charges will apply for the period of time that AT&T-13STATE personnel are dispatched. Subsequently, if AT&T-13STATE personnel are allowed access to that premises, these charges will apply without regard to the earlier dispatch and as if the subsequent dispatch was an unrelated dispatch.
5.6 Maintenance of Service charges will apply per incidence at the rate listed in the LWC Pricing Schedule.
5.7 If CARRIER requests or approves a AT&T-13STATE technician to perform services in excess of or not otherwise contemplated by the nonrecurring charges herein, CARRIER will pay Maintenance of Service charges for any additional work to perform such services, including requests for installation or conversion outside of normally scheduled working hours. APPENDIX LWC DUF (DAILY USAGE FILE)
Maintenance of Service. Service is intended to be available for use on a 24-hour, seven days a week basis. In the event of an extended outage of four (4) hours or more due to failure of Provider’s network, Provider will, upon request, reimburse customer for the applicable prorated amount of their monthly service fee for the portion of the Bundled service that was affected. Provider does not issue credit for outages caused by power failures, customer’s equipment malfunctions, or circumstances beyond the control of Provider, including failure of provider’s roaming partner or data networks. Provider will respond to network outages within two (2) hours of identification of a network outage affecting at least 10% of the system and make diligent efforts to restore service as soon as possible. Provider DOES NOT dispatch for outages deemed to be customer specific which occur outside of normal business hours, however Provider has a 24 hour reporting center that will take the information needed to dispatch repairs on the next business day.
Maintenance of Service. Provider agrees to provide cellular radio signals and access to the cellular network on a 24-hour, seven days a week basis. Since radio signals are subject to many factors which can diminish signals or otherwise cause interference, including limitations of Customer's own equipment, Provider makes no warranty, express or implied, with respect to merchantability or fitness of purpose. Plan descriptions, maps, brochures and other like material are for the general purpose of indicating where a Customer can reasonably expect service to be operable, but do not constitute a guarantee of coverage on the part of Provider. In the event of an extended outage of eight (8) hours or more due to failure of Provider’s network, Provider will, upon request, reimburse customer for the applicable prorated amount of their monthly service fee. Provider does not issue credit for outages caused by power failures, Customer’s equipment malfunctions, or circumstances beyond the control of Provider such as failure of connecting company facilities. Provider will respond to network outages within four (4) hours of identification of a network outage affecting at least 10% of the system and make diligent efforts to restore service as soon as possible. Customers may report outages or other service problems by calling 6-1-1 or 000-000-0000.
Maintenance of Service. 7.1. The maintenance of the Services shall be performed by Batelco, either directly or through third parties selected by Batelco.
Maintenance of Service. It is recognized that the business of the Employer is continuous and that Employees will co-operate when contacted to assist in maintaining service at all hours of the day and night.
Maintenance of Service. WTC agrees to use its best efforts to provide and maintain its existing systems in accordance with the operating specifications. WTC assumes, however, no responsibility to Client for any interruption of Service which is caused by malfunction or failure of equipment or circumstances beyond the control of WTC.
Maintenance of Service. 1. A Maintenance of Service charge, as specified below (N.3], applies whenever either Party requests the dispatch of the other Party's personnel for the purpose of performing maintenance activity on the interconnection trunks, and any of the following conditions exist:
a) No trouble is found :n the interconnection trunks; or
b) The trouble condition results from equipment, facilities or systems not provided by the Party whose personnel were dispatched; or
c) Trouble clearance did not otherwise require a dispatch and, upon dispatch requested for repair verification, the interconnection trunk does not exceed Maintenance Limits.
2. If a Maintenance of Service initial charge has been applied and trouble is subsequently found in the facilities of the Party whose personnel were dispatched, the charge will be canceled.
3. Billing for Maintenance of Service is based on each half-hour or fraction thereof expended to perform the work requested. The time worked is categorized and billed at one of the following three rates:
