KEY MEASUREMENTS Sample Clauses

KEY MEASUREMENTS. INTRODUCTION This Section sets forth qualitative descriptions of the Key Measurements. The numerical Minimum Service Levels, Expected Service Levels and commencement of obligations associated with such Key Measurements are set forth in Attachment A (Service Level Matrix) to the Service Levels and Service Credits Schedule.
Sample 1
AutoNDA by SimpleDocs
KEY MEASUREMENTS. Service Level Performance shall commence being measured by Supplier as specified in Attachment 3-A (Service Level Matrix). Service Level Performance will be measured on a monthly basis unless otherwise specified in Attachment 3-A (Service Level Matrix). The measuring Tools and methodologies set forth in Attachment 3-E (Measuring Tools and Methodologies) shall be used by Supplier to measure the Service Levels. Tools for new Service Levels and Changes to Tools for existing Service Levels will be implemented in accordance with the Change Control Procedure. Company shall be financially responsible for increases in Supplier costs, resulting from Company’s addition of new Service Levels. The amount shall be determined via the Change Control Procedure. If a Tool changes, the Parties may, by written agreement, adjust the Service Level measurements as necessary to account for any increased or decreased sensitivity in the new measuring Tool. However, it is not anticipated that Changes in the monitoring Tools will drive changes in Service Levels; rather, the need to collect and accurately reflect the performance data should drive the development or Change in monitoring Tools. If there are any Critical Service Levels for which the measuring Tools and methodologies have not been agreed upon by the Effective Date (including new Critical Service Levels) and Supplier fails to propose a measuring Tool for such Critical Service Level that is acceptable to Company prior to the date when Service Level Credits apply to such Critical Service Level, such failure shall be deemed a Minimum Service Level Default until Supplier proposes and implements an acceptable measuring Tool. If Supplier fails to measure Service Level Performance for a Critical Service Level so that it is not possible to confirm whether the Critical Service Level has been achieved, then, unless such failure to measure was previously excused in writing by Company, the Service Level Performance for the Service Level shall be deemed to be zero point one percent (0.1%) less than the Minimum Service Level value for that Critical Service Level, and that value will be used in all Earnback calculations.
Sample 1
KEY MEASUREMENTS. The Key Measurements are set forth in Schedule A-3.1. Key Measurements are not subject to Service Level Credits except as provided in Section 5.1(c) and Section 5.2
Sample 1
KEY MEASUREMENTS. The following Key Measurements are included for the purposes of measuring Amdocs' performance of the Outsourcing Services that AT&T considers important to its business operations. The numerical Minimum Service Levels and Expected Service Levels associated with such Critical Service Levels are set forth in Schedule G - Attachment A. Subject to the other provisions of Schedule G, Amdocs' obligation with respect to Key Measurements specified in this Schedule is to meet or exceed the Services Levels set forth in Schedule G - Attachment A.
Sample 1
KEY MEASUREMENTS. XXXXXXXXX 000
Sample 1

Related to KEY MEASUREMENTS

  • Measurement Should the State terminate this contract as herein provided, no fees other than fees due and payable at the time of termination shall thereafter be paid to the Engineer. In determining the value of the work performed by the Engineer prior to termination, the State shall be the sole judge. Compensation for work at termination will be based on a percentage of the work completed at that time. Should the State terminate this contract under paragraph (4) or (5) above, the Engineer shall not incur costs during the thirty-day notice period in excess of the amount incurred during the preceding thirty days.

  • Performance Measure The specific representation of a process or outcome that is relevant to the assessment of performance; it is quantifiable and can be documented

  • Performance Measures The System Agency will monitor the Grantee’s performance of the requirements in Attachment A and compliance with the Contract’s terms and conditions.

  • KEY PERFORMANCE INDICATORS 10.1 The Supplier shall at all times during the Framework Period comply with the Key Performance Indicators and achieve the KPI Targets set out in Part B of Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).

  • Performance Targets Threshold, target and maximum performance levels for each performance measure of the performance period are contained in Appendix B.

  • Targets a) Seller’s supplier diversity spending target for Work supporting the construction of the Project prior to the Commercial Operation Date is ____ percent (___%) as measured relative to Seller’s total expenditures on construction of the Project prior to the Commercial Operation Date, and;

  • Security Measures Lessee hereby acknowledges that the rental payable to Lessor hereunder does not include the cost of guard service or other security measures, and that Lessor shall have no obligation whatsoever to provide same. Lessee assumes all responsibility for the protection of the Premises, Lessee, its agents and invitees and their property from the acts of third parties.

  • Performance Metrics In the event Grantee fails to timely achieve the following performance metrics (the “Performance Metrics”), then in accordance with Section 8.4 below Grantee shall upon written demand by Triumph repay to Triumph all portions of Grant theretofore funded to and received by Grantee:

  • Goals Goals define availability, performance and other objectives of Service provisioning and delivery. Goals do not include remedies and failure to meet any Service Goal does not entitle Customer to a Service credit.

  • Performance Criteria The Performance Criteria are set forth in Exhibit A to this Agreement.

Time is Money Join Law Insider Premium to draft better contracts faster.