KEY MEASUREMENTS Sample Clauses

KEY MEASUREMENTS. Service Level Performance shall commence being measured by Supplier as specified in Attachment 3-A (Service Level Matrix). Service Level Performance will be measured on a monthly basis unless otherwise specified in Attachment 3-A (Service Level Matrix). The measuring Tools and methodologies set forth in Attachment 3-E (Measuring Tools and Methodologies) shall be used by Supplier to measure the Service Levels. Tools for new Service Levels and Changes to Tools for existing Service Levels will be implemented in accordance with the Change Control Procedure. Company shall be financially responsible for increases in Supplier costs, resulting from Company’s addition of new Service Levels. The amount shall be determined via the Change Control Procedure. If a Tool changes, the Parties may, by written agreement, adjust the Service Level measurements as necessary to account for any increased or decreased sensitivity in the new measuring Tool. However, it is not anticipated that Changes in the monitoring Tools will drive changes in Service Levels; rather, the need to collect and accurately reflect the performance data should drive the development or Change in monitoring Tools. If there are any Critical Service Levels for which the measuring Tools and methodologies have not been agreed upon by the Effective Date (including new Critical Service Levels) and Supplier fails to propose a measuring Tool for such Critical Service Level that is acceptable to Company prior to the date when Service Level Credits apply to such Critical Service Level, such failure shall be deemed a Minimum Service Level Default until Supplier proposes and implements an acceptable measuring Tool. If Supplier fails to measure Service Level Performance for a Critical Service Level so that it is not possible to confirm whether the Critical Service Level has been achieved, then, unless such failure to measure was previously excused in writing by Company, the Service Level Performance for the Service Level shall be deemed to be zero point one percent (0.1%) less than the Minimum Service Level value for that Critical Service Level, and that value will be used in all Earnback calculations.
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KEY MEASUREMENTS. This Section sets forth qualitative descriptions of the Key Measurements. The numerical Minimum Service Levels, Expected Service Levels and commencement of obligations associated with such Key Measurements are set forth in Attachment 3-A (Service Level Matrix) to Exhibit 3 (Service Level Management).
Sample 1
KEY MEASUREMENTS. The Key Measurements are set forth in Schedule A-3.1. Key Measurements are not subject to Service Level Credits except as provided in Section 5.1(c) and Section 5.2
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KEY MEASUREMENTS. The following Key Measurements are included for the purposes of measuring Amdocs' performance of the Outsourcing Services that AT&T considers important to its business operations. The numerical Minimum Service Levels and Expected Service Levels associated with such Critical Service Levels are set forth in Schedule G - Attachment A. Subject to the other provisions of Schedule G, Amdocs' obligation with respect to Key Measurements specified in this Schedule is to meet or exceed the Services Levels set forth in Schedule G - Attachment A. A. PERFORMANCE CATEGORY -ADM GENERAL: The intent of the Key Measurement under this Section is to address AT&T's [**]. 1. [**] RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of AT&T, Amdocs, and their Affiliated Companies, only, and is not for general distribution within those companies or for distribution outside those companies except by written agreement. A. 010 This metric definition is being maintained in the Policy and Procedures Manual. See Section 4.1.1, Service Level Agreement Metrics, and Xxxxxxx 00, Xxxxxxxxxxx, Xxxxxxx Xxxxx Xxxxxxxxx (XXX) Attachments (Attachments 99.01 - 99.nn). 2. [**] This metric definition is being maintained in the Policy and Procedures Manual. See Section 4.1.1, Service Level Agreement Metrics, and Xxxxxxx 00, Xxxxxxxxxxx, Xxxxxxx Xxxxx Xxxxxxxxx (XXX) Attachments (Attachments 99.01 - 99.nn). 3. [**]. This metric definition is being maintained in the Policy and Procedures Manual. See Section 4.1.1, Service Level Agreement Metrics, and Xxxxxxx 00, Xxxxxxxxxxx, Xxxxxxx Xxxxx Xxxxxxxxx (XXX) Attachments (Attachments 99.01 - 99.nn).
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KEY MEASUREMENTS. INTRODUCTION
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KEY MEASUREMENTS. XXXXXXXXX 000 X.0 Xxxx Xxxxx Analysis Delivery – Mainframe 115 H.2 Corrective Actions – Mainframe 116 H.3 Change Management Effectiveness – Mainframe 000
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Related to KEY MEASUREMENTS

  • Usage Measurement Usage measurement for calls shall begin when answer supervision or equivalent Signaling System 7 (SS7) message is received from the terminating office and shall end at the time of call disconnect by the calling or called subscriber, whichever occurs first.

  • Mileage Measurement Where required, the mileage measurement for LIS rate elements is determined in the same manner as the mileage measurement for V&H methodology as outlined in NECA Tariff No. 4.

  • Measurements Units set out in SI (metric) are the governing units for the purposes of this Contract. Units set out in Imperial measurement in parentheses beside their SI (metric) equivalent are for reference only and in the event of a conflict between SI (metric) and Imperial measurement herein, SI (metric) shall prevail.

  • Performance Measurement The Uniform Guidance requires completion of OMB-approved standard information collection forms (the PPR). The form focuses on outcomes, as related to the Federal Award Performance Goals that awarding Federal agencies are required to detail in the Awards.

  • Measurement Should the State terminate this contract as herein provided, no fees other than fees due and payable at the time of termination shall thereafter be paid to the Engineer. In determining the value of the work performed by the Engineer prior to termination, the State shall be the sole judge. Compensation for work at termination will be based on a percentage of the work completed at that time. Should the State terminate this contract under paragraph (4) or (5) above, the Engineer shall not incur costs during the thirty-day notice period in excess of the amount incurred during the preceding thirty days.

  • Interim Measures Notwithstanding any requirements for alternative dispute resolution procedures as set forth in Articles 18(B), any party to the Dispute may apply to a court for interim measures (i) prior to the constitution of the arbitral tribunal (and thereafter as necessary to enforce the arbitral tribunal’s rulings); or (ii) in the absence of the jurisdiction of the arbitral tribunal to rule on interim measures in a given jurisdiction. The Parties agree that seeking and obtaining such interim measures shall not waive the right to arbitration. The arbitrators (or in an emergency the presiding arbitrator acting alone in the event one or more of the other arbitrators is unable to be involved in a timely fashion) may grant interim measures including injunctions, attachments and conservation orders in appropriate circumstances, which measures may be immediately enforced by court order. Hearings on requests for interim measures may be held in person, by telephone, by video conference or by other means that permit the parties to the Dispute to present evidence and arguments.

  • Temperature Measurement Temperature will be measured by the nearest automatic Melbourne Bureau of Meteorology Monitoring Station for example (but not limited to): Melbourne, Moorabbin, Dunns Hill, Melbourne Airport, Frankston, and Point Xxxxxx. At the commencement of each project, the onsite management and employee representatives shall agree which is to be the applicable automatic weather monitoring station.

  • Performance Measure Grantee will adhere to the performance measures requirements documented in

  • Performance Measures The System Agency will monitor the Grantee’s performance of the requirements in Attachment A and compliance with the Contract’s terms and conditions.

  • Benchmarks for Measuring Accessibility For the purposes of this Agreement, the accessibility of online content and functionality will be measured according to the W3C’s Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content, which are incorporated by reference.

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