LAN Services. Supplier will provide the services as defined, and any others that may be required, in this Section for Gap’s LANs (the “LAN Services”).
LAN Services. (a) Installed LAN Ports shall be a Resource Unit. [ * * * ]
(b) Wireless Access Point (WLAN) shall be a Resource Unit. [ * * * ]
LAN Services. General Requirements
1. Act as a single point of contact for the management of the LAN Services.
2. Develop and implement approved LAN Service strategies in support of DIR’s and DIR Customers’ business objectives.
3. Provide Authorized Users, other DCS Service Providers and designated Third Party Vendors with technical support and advice regarding the use and functionality of LAN Services.
LAN Services. 2.3.1 Troubleshoot local LAN service problems per local/regional request or SSC dispatch.
2.3.2 Perform MAC requests per local/regional request or SSC dispatch.
2.3.3 Monitor and manage designated LAN services.
2.3.4 Provide local and regional LAN engineering services.
2.3.5 Provide enterprise LAN engineering services as agreed.
LAN Services. Equipment
1. Provide Equipment of the quality and revision levels required by DIR Standards.
2. Test and determine that all Equipment is in compliance with DIR Standards and free of defects.
3. Provide a sparing strategy for parts critical for the operation of the Equipment to meet defined Service Levels.
4. Bring all parts that are repaired up to the current revision level before returning them to the inventory of spare parts.
5. Replace defective parts with parts that are at the current revision level.
LAN Services. Installation and Removal Services
1. Deploy new LAN Equipment and related Software to meet Company’s business and Application requirements in accordance with Company Policies.
2. Implement a single LAN connection for new Authorized Users.
3. Implement a single LAN segment or ring for a new Application or Authorized User community.
4. Install Company-supplied upgrades to a new networking environment (FDDI, ATM), or installations/upgrades to other synchronous and asynchronous LAN Services.
5. Configure and activate the appropriate LAN Equipment monitoring agent.
6. Test LAN Equipment after implementation to include remote monitoring through agents and monitoring Systems.
7. Take proactive measures to assure sufficient inter-building capacity (such as using channeling or multilink protocols) unless otherwise approved by Company.
LAN Services. Technical Requirements
1. Transport all protocols where it is economically and technically feasible to do so and where there is sufficient capacity to support all traffic and the required Service Levels.
2. Provide DIR and DIR Customers with multi-protocol LANs, including:
2.1. Manage all Layer 3 address spaces, (e.g. IP, and IPX) as well as any and all Layer 2 addressing (e.g. ATM, Frame Relay, SNA, DECnet, and Token Ring LAAs) used to transport LAN traffic.
2.2. Manage Application specific network addressing schemas (e.g. VLANs, VRFs, VLAN trunking, X.25 network, Tandem Expand network).
3. Provide Services that comply with applicable open system standards and specifications (e.g. IETF Standard RFCs, ITU-T, ATM forum recommendations, frame-relay forum recommendations, ANSI, and IEEE).
4. Provide secure, encrypted connectivity for Authorized Users to Network services in compliance with the policies and standards of DIR and DIR Customers.
4.1. Employ appropriate encryption measures, such as Triple DES, IPSEC, AES, etc.
4.2. Provide support for Private VLAN to the host and virtual host.
LAN Services. Planning and Design Services
1. Assist other DCS Service Providers, DIR and designated Third Party Vendors to analyze the LAN Service equipment and network needs.
2. Provide programming, engineering, and design functions for any proposal requested by the DIR for new equipment or changes to the existing LAN Service environment.
LAN Services. SunGard shall provide LAN Services for the number of LAN devices within a single Designated SunGard Facility as set forth in the Schedule. LAN Services include: (i) Equipment Management Services (as defined herein); (ii)
