Monitoring and Support. X. Xxxxxxx Tech monitors all systems and networked equipment that it manages under the Managed Services (“Managed Systems”) 24 hours per day, 365 days per year, barring cases of third party hardware, software, or service failure and Force Majeure described in Section 14 of this Agreement, or other service interruptions that prevent monitoring, however caused. In case of interruptions in monitoring, Xxxxxxx Tech shall make commercially reasonable efforts to restore monitoring. The terms of Xxxxxxx Tech’s technical support of Managed Systems, or any help desk or other support services that may be offered as part of the Managed Services are determined by the MSA, where applicable.
Monitoring and Support. The parties will cooperate in monitoring this Agreement and in seeking community support for achieving its objectives, particularly the goal of improving the academic performance of students. Toward this end, the parties will endeavor to establish a community monitoring and support task force consisting of representatives of the parties, of parent groups, of the business community, of colleges and universities, of teacher organizations, and of other community representatives. The Task Force will secure information and inform the public on the progress of the Agreement, make recommendations for needed actions, and help to secure additional resources and the cooperation of individuals and groups needed to make the Agreement effective in improving public schools and student performance.
Monitoring and Support. 3.1. If Lotame becomes aware of possible problems that will likely result in a material delay in Availability, Lotame shall promptly notify Customer, giving the cause and probable effect of such delay, and shall rectify any issues in accordance with this Service Level Agreement.
3.2. Lotame shall monitor the Lotame Services during normal working business hours, which are 8:00 a.m. to 5:00
Monitoring and Support. A. FlightPath IT monitors all systems and networked equipment that it manages under the Managed Services (“Managed Systems”) 24 hours per day, 365 days per year, barring cases of third party hardware, software, or service failure and Force Majeure described in Section 14 of this Agreement, or other service interruptions that prevent monitoring, however caused. In case of interruptions in monitoring, FlightPath IT shall make commercially reasonable efforts to restore monitoring. The terms of FlightPath IT’s technical support of Managed Systems, or any help desk or other support services that may be offered as part of the Managed Services are determined by the MSA, where applicable.
Monitoring and Support. A. HEC Networks monitors all systems and networked equipment that it manages under the Managed Services (“Managed Systems”) 24 hours per day, 365 days per year, barring cases of third party hardware, software, or service failure and Force Majeure described in Section 14 of this Agreement, or other service interruptions that prevent monitoring, however caused. In case of interruptions in monitoring, HEC Networks shall make commercially reasonable efforts to restore monitoring. The terms of HEC Networks’ technical support of Managed Systems, or any help desk or other support services that may be offered as part of the Managed Services are determined by the MSA, where applicable.
Monitoring and Support. 9.1 If Supplier becomes aware of possible problems that will likely result in a material delay in the implementation or delivery of the Services, Supplier shall promptly notify Customer’s Named Contacts, giving the cause and probable effect of such delay, and shall rectify any issues in accordance with this Service Level Agreement.
9.2 Supplier shall monitor the Services at all times.
Monitoring and Support. INCS monitors all systems and networked equipment that it manages under the Managed Services SOW or related INCS Invoice (“Managed Systems”) 24 hours per day, 365 days per year, barring cases of third party hardware, software, or service failure and Force Majeure described in Section 14 of this Agreement, or other service interruptions that prevent monitoring, however caused. In case of interruptions in monitoring, INCS shall make commercially reasonable efforts to restore monitoring. The terms of INCS’s technical support of Managed Systems, or any help desk or other support services that may be offered as part of the Managed Services are determined by the Quote, SOW or related INCS Invoice, where applicable.
Monitoring and Support. 3.1 If CMRI becomes aware of possible problems that will likely result in a material delay in the implementation or delivery of the Services, CMRI shall promptly notify your designated representative, giving the cause and probable effect of such delay, and shall rectify any issues in accordance with this Service Level Agreement.
3.2 CMRI shall monitor the Services during CMRI’s normal working business hours.
3.3 Prior to releasing new code, CMRI will verify that the new code will not negatively impact the existing data integrations.
3.4 CMRI shall notify Customer at least two (2) weeks before any code release that may impact the delivery schedule and data integrity of the Services.
Monitoring and Support. 3.1. If PRophet becomes aware of possible problems that will likely result in a material delay in Availability, PRophet shall promptly notify Customer, giving the cause and probable effect of such delay, and shall rectify any issues in accordance with this Service Level Agreement.
3.2. PRophet shall monitor the PRophet Products and Services during normal working business hours, which are 8:00 a.m. to 5:00 p.m. local time (New York, New York), excluding New York Stock Exchange holidays. ; provided, however, that PRophet shall provide 24/7 support for any problems or outages classified as High.
3.3. Customer may report any issues in Availability by sending an email to xxxxxxx@xxxxxxxxx.xx
Monitoring and Support. To ensure users receive the highest possible level of service, Diadem may randomly monitor the client servers, applications and running services. Any such monitoring is done for evaluation purposes by supervisors and all the information is kept confidential. This is solely done to guarantee the highest level of service and to ensure accurate information is provided in a professional manner. In case of any Grievance with respect of any Diadem services, Customer has the option to report the content, to the Grievance Officer, whose details have been published hereunder and also over Contact Page. You can obtain assistance with any technical difficulty that may arise in connection with user's utilization of the Diadem Services by requesting assistance via email to xxxx@xxxxxx.xx. We reserve the right to establish limitations on the extent of such support, and the hours at which it is available. You are responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for its access to and use of the Diadem Services and users shall be responsible for all charges related thereto.
