Operator Assistance. Charges apply for operator assistance whether a call is completed or not, that does not otherwise generate an operator surcharge as described in this Section. These calls include, but are not limited to: calls given the DDD rate because of transmission problems; calls where the operator has determined there should be no charge, such as Busy Line Verify attempts where conversation was not found on the line; calls where CLEC's End User Customer requests information from the operator and no attempt is made to complete a call; and calls for quotation service.
Operator Assistance. For each EAS/local call, whether completed or not, that does not potentially generate an operator surcharge. These calls include, but are not limited to: calls given the DDD rate because of transmission problems; calls where the operator has determined there should be no charge, such as Busy Line Verify attempts where conversation was not found on the line; calls where the end user requests information from the operator and no attempt is made to complete a call; and calls for quote service.
Operator Assistance. The following rates and surcharges apply to long distance calls that are completed with the assistance of the Company’s automated or live operator services, except that the surcharges do not apply for calls to certain international locations that may be reached only with the assistance of operator services (see our website at xxx.xxx.xxx/xxxxxxx for a list of such international locations, or call Company Customer Service at 0-000-000-0000). These operator services options can be accessed by dialing “00” or by dialing 0 + the interstate long distance area code + the 7-digit number. Per-Minute Rate for all calls identified in this section: $1.15 A Per-Call Surcharge of $6.50 applies to each of the following types of calls: Station-to-Station — Non-Company-Issued Card Calling You place a call by using the Company’s operator services to reach another number, and you ask that the call be billed to your credit card or a local calling card issued by a local telephone company.
Operator Assistance. 4.3.1. NEVADA will provide the full range of Operator Assistance, at the rates set forth in Attachment 8, including, but not limited to, collect, person-to-person, station-to-station, bxxx-to-third party, busy line verification and busy line interrupt, handicapped caller assistance, and emergency call assist.
4.3.1.1. At CLEC’s option, and consistent with the implementation schedule set forth in Attachment 6, Section 7.1.4, NEVADA shall route local Operator Assistance calls (0+, 0- ) dialed by CLEC customers directly to the CLEC Local Operator Assistance platform. Such traffic shall be routed over trunk groups specified by CLEC which connect NEVADA end offices and the CLEC Local Operator Assistance platform, using standard Operator Assistance dialing protocols of 0+ or 0-.
4.3.1.2. NEVADA will provide the functionality and features within its Local Switch (LS) to route CLEC customer dialed 0- and 0+ IntraLATA calls to the CLEC designated trunk on the Main Distribution Frame (MDF) or Digital Cross Connect (DSX) panel via Modified Operator Services Signaling (MXXX) Feature Group C signaling. In all cases, NEVADA will provide post-dial delay at least equal to that provided by NEVADA for its end user customers. In addition and at CLEC’s request, when intraLATA presubscription is implemented, NEVADA will provide the functionality and features within its Access Tandem to route CLEC customer dialed 0- calls to the CLEC designated trunk on the Main Distributing Frame (MDF) or Digital Cross Connect (DSX) panel via Feature Group D signaling to CLEC. On 0+ calls NEVADA will route the calls to the presubscribed carrier of CLEC’s end user customer.
4.3.1.3. NEVADA will warm-line transfer any CLEC customer requesting rate information to CLEC, as follows:
4.3.1.3.1. Warm-line transfers without charge: NEVADA will warm-line transfer any CLEC customer requesting intraLATA rate information (except calling plan information), at no charge to CLEC.
4.3.1.3.2. Warm-line transfers are unavailable under general tariff. At CLEC’s request, subject to a mutually agreed upon contract, NEVADA will warm-line transfer any CLEC customer requesting interLATA, interstate or international rate information, as well as intraLATA calling plan information, and charge CLEC the mutually agreed upon rate for carrier-to-carrier warm-line transfers.
Operator Assistance. The following rates and surcharges apply to long distance calls that are completed with the assistance of the Company’s automated or live operator services, except that the surcharges do not apply for calls to certain international locations that may be reached only with the assistance of operator services (see our website at xxx.xxx.xxx/xx/xxxxxxx_xxxxxxxxx for a list of such international locations, or call Company Customer Service toll-free at 0-000-000-0000). These operator services options can be accessed by dialing “00” or by dialing 0 + the interstate long distance area code + the 7-digit number. Per-Minute Rate for all calls identified in this section: $1.15 A Per-Call Surcharge of $6.50 applies to each of the following types of calls: Station-to-Station — Non-Company-Issued Card Calling The Customer places a call by using the Company’s operator services to reach another number, and asks that the call be billed to the Customer’s credit card or a local calling card issued by a local telephone company.
Operator Assistance. Contractor shall provide operator service twenty-four (24) hours daily, seven
Operator Assistance. Frontier will provide live operator assistance as a default if an End-User fails to correctly respond to system prompts twice in succession. Operator assistance can also be accessed by End-Users at any time by dialing zero.
Operator Assistance. 4.3.1. PACIFIC will provide the full range of Operator Assistance, at the rates set forth in Attachment 8, including, but not limited to, collect, person-to-person, station-to-station, xxxx-to-third party, busy line verification and busy line interrupt, handicapped caller assistance, and emergency call assist.
4.3.1.1. At CLC's option, and consistent with the implementation schedule set forth in Attachment 6, Section 4.1.4.4, PACIFIC shall route local Operator Assistance calls (O+, O-) dialed by CLC customers directly to the CLC Local Operator Assistance platform. Such traffic shall be routed over trunk groups specified by CLC which connect PACIFIC end offices and the CLC Local Operator Assistance platform, using standard Operator Assistance dialing protocols of O+ or O-.
4.3.1.2. PACIFIC will provide the functionality and features within its local switch (LS) to route CLC customer dialed 0- and O+ IntraLATA calls to the CLC designated trunk on the Main Distributing Frame (MDF) or Digital Cross Connect (DSX) panel via Modified Operator Assistance Signaling (XXXX) Feature Group C signaling. In all cases, PACIFIC will provide post-dial delay at least equal to that provided by PACIFIC for its end user customers.
4.3.1.3. PACIFIC will warm-line transfer any CLC customer requesting rate information to CLC, as follows: Attachment 5
4.3.1.3.1. Warm-line transfers without charge: PACIFIC will warm- line transfer any CLC customer requesting intraLATA rate information (except calling plan information), at no charge to CLC.
4.3.1.3.2. Warm-line transfers at tariffed rate: PACIFIC will warm-line transfer any CLC customer requesting interLATA, interstate or international rate information, as well as intraLATA calling plan information, and charge CLC the tariffed rate for carrier-to-carrier warm-line transfers.
Operator Assistance. 8.1. General Description and Specifications of the Unbundled Element ---------------------------------------------------------------
8.1.1. Unbundled operator services allows CLC to offer intraLATA operator assistance services to its end user customers using PACIFIC's operators on an unbundled basis.
8.1.2. PACIFIC operator assistance provides the calling party with general assistance, assistance in completing intraLATA calls, and a means to alternately xxxx calls by dialing 0- or O+, as follows:
8.1.2.1. IntraLATA call completion services include station- to-station, person-to-person, connection to DA, dialing assistance for trouble conditions, and transfers or referrals to repair services;
8.1.2.2. Alternate billing services include station collect, station billed to third number, station calling card, person collect, person billed to third number, and person calling card.
8.1.2.3. General assistance calls include general assistance time and area code requests), dialing instructions, e.g., Busy Line Verification, Busy Line Interrupt, credit requests (wrong number, etc.), emergency assistance, disabled customer assistance, IXC requests (customer will be referred to "00"), and language assistance in Spanish.
Operator Assistance. Global Crossing will provide live operator assistance as a default if an End-User fails to correctly respond to system prompts twice in succession. Operator assistance can also be accessed by End-Users at any time by dialing zero.
