PERFORMANCE STANDARDS AND PENALTIES. 6.1 Performance Standards The following performance standards may be modified as circumstances warrant, by mutual agreement between the DEPARTMENT and MINNESOTA LIFE. Quantitative Standards MINNESOTA LIFE shall:
PERFORMANCE STANDARDS AND PENALTIES a. Lifemark agrees that performance standards pertaining to certain Administrative Services, along with penalties for failure on the part of Lifemark to achieve the performance standards, shall be established. A matrix of Performance Standards and Penalties is attached and made part of this Agreement as Exhibit F.
PERFORMANCE STANDARDS AND PENALTIES. RMH shall perform in accordance with the following Performance Standards. Upon request by RMH, MCIWC will provide reporting detailing the basis for its determination of RMH's achievement/failure to achieve Performance Standards. The Performance Standard levels will determine incentives or penalties resulting in an adjustment of the base System Hour rate for the applicable billing period paid by MCIWC to RMH for the performance of Services under this Agreement, as follows: [REDACTED DUE TO REQUEST FOR CONFIDENTIAL TREATMENT] At the end of each calendar month, the incentives/penalties assessed for each measurement will be added and the System Hour rate for that month will be adjusted accordingly. For example, if the System Hour Rate is [REDACTED DUE TO REQUEST FOR CONFIDENTIAL TREATMENT] and a [REDACTED DUE TO REQUEST FOR CONFIDENTIAL TREATMENT] incentive was earned for each measurement that month, the adjusted System Hour rate will be [REDACTED DUE TO REQUEST FOR CONFIDENTIAL TREATMENT]. Beginning on the Effective Date, Performance Standards will be measured; however, penalties/incentives will not be assessed until September 1, 1999 for Quality Performance Index and November 1, 1999 for the remaining two Performance Standards. If there is an event that materially changes the ability to adhere to Performance Standards by more than [REDACTED DUE TO REQUEST FOR CONFIDENTIAL TREATMENT] in any given monthly period, an adjustment to goals 12 will be mutually agreed upon by the Parties. Agreement by MCIWC will be made via the MCIWC Administrator.
PERFORMANCE STANDARDS AND PENALTIES. The Service Provider shall ensure that it meets the service level performance standards set forth in the Service Level Agreement which shall be necessary to gauge the performance of the Service Provider from time to time. SAA will be entitled to approach another service provider in case of late performance by the Service Provider of the Services. In addition to the penalties set out in the Service Level Agreement, the Service Provider will be responsible for any additional cost associated with approaching an alternate service provider to render the Services.
PERFORMANCE STANDARDS AND PENALTIES. Reports will be provided to the Department by the Contractor based on the requirements of Exhibit 1, Sections 315C, 315D, 315F and 315G 7) & 8). • Data to be included in the reports and format will be developed and agreed to by both parties. 3.
PERFORMANCE STANDARDS AND PENALTIES. 5.1. The following performance standards will apply during the Initial Term of this Agreement:
PERFORMANCE STANDARDS AND PENALTIES
