Performance Targets Metrics Improvement Objectives Sample Clauses

Performance Targets Metrics Improvement Objectives. 1. Timeliness and Access The CONTRACTOR will monitor its compliance with the timeliness and access requirements as set forth in Code of Federal Regulations (CFR) 42, Section 438. The CONTRACTOR must adhere to these requirements for all geographic areas within Santa Clara County and adhere to the State standards for time and distance requirements. Based on population density, the CONTRACTOR must provide behavioral health services within ten (10) working days. Services must be accessible within fifteen (15) miles or thirty (30) minutes from a beneficiary’s residence. Service Type Timely Access Standards (from request to appointment) Time & Distance Standards (from beneficiary’s place of residence) Outpatient Mental Health Services Within 10 business days 15 miles or 30 minutes Psychiatry Within 15 business days 15 miles or 30 minutes Outpatient Drug Medi-Cal Organized Delivery System (DMC-ODS Substance Use Disorder (SUD) Services Within 10 business days 15 miles or 30 minutes DMC-ODS Opioid Treatment Programs Within 3 business days 15 miles or 30 minutes Hospital N/A 15 miles or 30 minutes Pharmacy Prior authorization: 24 hours Emergency supply: 72 hours 10 miles or 30 minutes
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Performance Targets Metrics Improvement Objectives 
Sample 1

Related to Performance Targets Metrics Improvement Objectives

  • PERFORMANCE OBJECTIVES 4.1 The Performance Plan (Annexure A) sets out-

  • Goals & Objectives The purpose of this Agreement is to ensure that the proper elements and commitments are in place to provide consistent IT service support and delivery to the Customer by Centre. The goal of this Agreement is to obtain mutual agreement for IT service provision between Centre and Customer. The objectives of this Agreement are to:  Provide clear reference to service ownership, accountability, roles and/or responsibilities.  Present a clear, concise and measurable description of service provision to the Customer.  Match perceptions of expected service provision with actual service support & delivery.

  • Performance Metrics In the event Grantee fails to timely achieve the following performance metrics (the “Performance Metrics”), then in accordance with Section 8.4 below Grantee shall upon written demand by Triumph repay to Triumph all portions of Grant theretofore funded to and received by Grantee:

  • Goals Goals define availability, performance and other objectives of Service provisioning and delivery. Goals do not include remedies and failure to meet any Service Goal does not entitle Customer to a Service credit.

  • Ongoing Performance Measures The Department intends to use performance-reporting tools in order to measure the performance of Contractor(s). These tools will include the Contractor Performance Survey (Exhibit H), to be completed by Customers on a quarterly basis. Such measures will allow the Department to better track Vendor performance through the term of the Contract(s) and ensure that Contractor(s) consistently provide quality services to the State and its Customers. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MFMP or on the Department's website).

  • Performance Measures The System Agency will monitor the Grantee’s performance of the requirements in Attachment A and compliance with the Contract’s terms and conditions.

  • Performance Criteria The Performance Criteria are set forth in Exhibit A to this Agreement.

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