REJECTION OF GRIEVANCE. X. Xxxxxxxxxx must cite the basis of the violation, describe the nature of the vio- lation, and state the remedy sought, or they risk rejection.
REJECTION OF GRIEVANCE. A. Grievances must cite the basis of the violation, describe the nature of the vio- lation, and state the remedy sought, or they risk rejection.
REJECTION OF GRIEVANCE. A Grievance will not be processed in the following conditions: - Provided that poor connection or its absence that took place at the customer’s or server's side makes a reason for grievance raise. In case there is no record in the server's logfile about the customer’s attempt to place an order, it is considered that the customer did not place the order. - Provided that the lost profit makes a reason for claim raise. - Provided that the compensation for moral harm makes a reason for claim raise. - Provided that the profit or loss on positions compulsory closed upon application made to the company by the payment system of law-enforcement authorities makes a reason for claim raise. - Provided that the profit or loss on positions compulsory closed upon application sent to the company by the customer about unauthorized access to his trading account makes a reason for claim raise. In the event that the customer had been informed ahead of time by the trading platform internal mail or some alternate method of routine development on the server, grievance made as to any unexecuted requests which are given during such a development period, are not acknowledged. The fact that the customer has not received a notice shall not be a reason to file a grievance. Grievances regarding order execution time are not accepted.
REJECTION OF GRIEVANCE. Allowance for Correction. Grievances may be rejected for:
