REJECTION OF GRIEVANCE Sample Clauses

REJECTION OF GRIEVANCE. A. Grievances must cite the basis of the violation, describe the nature of the vio- lation, and state the remedy sought, or they risk rejection. B. If a disagreement exists concerning timeliness that cannot be resolved at the various steps of the grievance procedure, the matter can be joined to the grievance as a threshold issue. The arbitrator may then decide to issue a decision on the threshold issue of timeliness and not address the merits of the grievance or con- duct a hearing on the merits and timeliness jointly, then issue a final decision according to the provisions of Article 20 (Arbitration). C. Grievances that are rejected as being outside the scope of this article (e.g., spe- cifically excluded) are terminated when the grievant receives a written rejection. D. The parties agree to raise any questions of grievability as early as possible in the grievance procedure.

REJECTION OF GRIEVANCE. Allowance for Correction. Grievances may be rejected for: a. Not clearly stating the grievance or providing sufficient information for the deciding official to understand the basis for the grievance in order to make an informed decision; b. Not citing the specific Article(s) and Section(s) of this Agreement, regulation, or law alleged to have been violated or misapplied and any act giving rise to the grievance; and explain how the referenced Section(s) and Article(s) in the Agreement, regulation or law were violated or misapplied; and/or c. Not clearly specifying the remedy sought. In the case of a grievance rejection, the Deciding official will identify why the grievance is being rejected, stating the alleged defect, and provide the grieving Party three (3) work days to provide the required conforming information. Failure of the grieving Party to timely submit the conforming information will result in denial of the grievance.

REJECTION OF GRIEVANCE. A Grievance will not be processed in the following conditions: - Provided that poor connection or its absence that took place at the customer’s or server's side makes a reason for grievance raise. In case there is no record in the server's logfile about the customer’s attempt to place an order, it is considered that the customer did not place the order. - Provided that the lost profit makes a reason for claim raise. - Provided that the compensation for moral harm makes a reason for claim raise. - Provided that the profit or loss on positions compulsory closed upon application made to the company by the payment system of law-enforcement authorities makes a reason for claim raise. - Provided that the profit or loss on positions compulsory closed upon application sent to the company by the customer about unauthorized access to his trading account makes a reason for claim raise. In the event that the customer had been informed ahead of time by the trading platform internal mail or some alternate method of routine development on the server, grievance made as to any unexecuted requests which are given during such a development period, are not acknowledged. The fact that the customer has not received a notice shall not be a reason to file a grievance. Grievances regarding order execution time are not accepted.