Reporting and Claims Clause Samples

The "Reporting and Claims" clause establishes the procedures and requirements for notifying the relevant party about incidents, losses, or circumstances that may give rise to a claim under the agreement. Typically, it outlines the timeframe within which a party must report an event, the information that must be provided, and the method of communication, such as written notice. For example, if a loss occurs, the insured party may be required to inform the insurer within a specified number of days and provide supporting documentation. This clause ensures timely and accurate communication, which is essential for efficient claims processing and helps prevent disputes over late or incomplete notifications.
Reporting and Claims. To file a claim under this SLA, Customer must send an email to ▇▇▇@▇▇▇▇▇.▇▇▇ with the following details: • Billing information, including company name, billing address, billing contact and billing contact phone number • Downtime information with dates and time periods for each instance of downtime during the relevant period • An explanation of the claim made under this Agreement, including any relevant calculations. Claims may only be made on a calendar quarter basis within thirty (30) days of the end of the relevant quarter, except for periods at the end of this Agreement that do not coincide with a calendar quarter, in which case Customer must make any claim after the end of this Agreement. All claims will be verified against Veeva's system records. Should any periods of downtime submitted by Customer be disputed, the Parties shall resolve the dispute in accordance with this Agreement.
Reporting and Claims. To file a claim for extension of Services per Section 6, Client must contact support at ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ with the following details: o Downtime information detailing the dates and time periods for each instance of downtime during the relevant calendar month. o An explanation of the claim made under this policy, including any relevant calculations. Claims may only be made on a calendar month basis and only for the previous calendar month or part thereof. All claims must be made within 10 days of the end of each calendar month. All claims will be verified against ARC’s system records. Should any claim submitted by Client be disputed, ARC will provide to Client a record of the availability of the Services for the period in question. The record provided by ARC shall be definitive. ARC will only provide records of the availability of the Services in response to valid claims by Client at ARC’s sole discretion. Order Form or Statement of Work detailing the specific purchase. ARC will provide the equipment specified on the corresponding SOW or Order Form (“Equipment”). The following shall apply to the Equipment provided by ARC to Client: ARC shall provide to Client use of ARC-owned Tablet Equipment as follows: 1. Provide Apple iPad(s) with comparable or better performance to iPad version 9.7, 10”, 128 Gigabyte storage, Wi-fi + Cellular, A9 chip and 2048 x 1536 pixel resolution at 264 ppi. 2. Provide a ruggedized case for the iPad(s). 3. Set-up the iPad(s) with the software apps and system access consistent with the purchases described on the appropriate SOW(s). 4. Ship the iPad(s) and ruggedized case(s) to the Client’s location. 5. Provide technical support via (▇▇▇) ▇▇▇-▇▇▇▇ or ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ 6. Repair a maximum of one (1) cracked screen per device per year provided Client pays a $49 fee per each incident. 7. Replace a maximum of 1 non-functional iPad per 2 years provided Client pays a $99 fee. For Clients with fewer than three (3) iPads, ARC shall replace a maximum of one (1) per 2 years provided Client pays a $99 fee.
Reporting and Claims. To be entitled to the remedies set forth in Section B above, Customer must send an email to ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ with the following details:
Reporting and Claims a. To file a claim or termination notice with refund claim, as applicable, Customer must include in a written notice the following details: • Downtime information detailing the dates and time periods for each instance of claimed downtime or Average Latency failure, as applicable, during the relevant month (or calendar quarter for termination with a refund claim). • An explanation of the claim made under this Service Level Agreement, including any relevant calculations. b. Claims may only be made on a calendar month basis and only for the previous calendar month or part thereof. All claims must be made within 10 days of the end of each calendar month. A termination notice with a refund claim must be made within 10 days of the end of a calendar quarter. c. All claims will be verified against ▇▇▇▇▇▇▇▇’s system records. Should any claim submitted by Customer be disputed, Symantec will make a determination in good faith based on its system logs, monitoring reports and configuration records and will provide to Customer a record of service availability for the period in question. The record provided by Symantec shall be definitive. Symantec will provide records of service availability in response to valid Customer claims upon Customer’s request. Symantec shall respond to a Customer claim within 10 days of claim submission. d. All remedies referred to in this Service Level Agreement are subject to Customer having paid all applicable fees and fulfilled all of its obligations under the Agreement. e. Notwithstanding any other clause herein, the remedies in this Service Level Agreement do not apply to any matters arising due to any of the following: (i) Customer-requested hardware or software upgrades, moves, facility upgrades, etc.
Reporting and Claims 

Related to Reporting and Claims

  • Reporting and Monitoring Please provide a brief description of the mechanisms proposed for this project for reporting to the UNDP and partners, including a reporting schedule.

  • Reporting and liaison 13.1 The Grantee agrees to provide the Reporting Material specified in the Grant Details to the Commonwealth. 13.2 In addition to the obligations in clause 13.1, the Grantee agrees to: (a) liaise with and provide information to the Commonwealth as reasonably required by the Commonwealth; and (b) comply with the Commonwealth’s reasonable requests, directions, or monitoring requirements, in relation to the Activity. 13.3 If the Commonwealth acting reasonably has concerns regarding the performance of the Activity or the management of the Grant, the Commonwealth may by written notice require the Grantee to provide one or more additional reports, containing the information and by the date(s) specified in the notice. 13.4 The Grantee acknowledges that the giving of false or misleading information to the Commonwealth is a serious offence under the Criminal Code Act 1995 (Cth).

  • Program Monitoring and Evaluation The Recipient shall prepare, or cause to be prepared, and furnish to the Association not later than six months after the Closing Date, a report of such scope and in such detail as the Association shall reasonably request, on the execution of the Program, the performance by the Recipient and the Association of their respective obligations under the Legal Agreements and the accomplishment of the purposes of the Financing.”

  • Project Monitoring Reporting and Evaluation The Recipient shall furnish to the Association each Project Report not later than forty-five (45) days after the end of each calendar semester, covering the calendar semester.

  • Reporting and Record Keeping CONTRACTOR shall comply with all program and fiscal reporting requirements set forth by appropriate Federal, State and local agencies, and as required by the COUNTY. (c) CONTRACTOR agrees to provide to COUNTY, to any Federal or State department having monitoring or review authority, to COUNTY's authorized representatives, and/or their appropriate audit agencies upon reasonable notice, access to and the right to examine all records and documents necessary to determine compliance with relevant Federal, State, and local statutes, rules and regulations, and this Agreement, and to evaluate the quality, appropriateness and timeliness of services performed.