Resolution of Complaints. 1. At the conclusion of the investigation, the completed investigation report shall be provided to the appropriate administrative official who is charged with making the determination with respect to the validity of the complaint. Where he/she deems it appropriate, the Compliance Coordinator himself/herself is permitted to make this determination.
Resolution of Complaints. Any complaints pertaining to behavior prohibited by this Article shall be resolved pursuant to the College’s Complaint and Reporting Procedures and Resources for Addressing Incidents of Discrimination, Harassment, Including Sexual, and Retaliation. Bargaining Unit Faculty members may choose to have a union representative present during any meetings held under this Article.
Resolution of Complaints. If you encounter a problem in relation to the services being supplied you should immediately inform the Accommodation Provider and also our own representative who will do what they can to resolve matters to your satisfaction. If the difficulty is not resolved at the time to your satisfaction you must ensure that you contact us in writing no later than twenty-eight (28) days after your return at the address provided to you in Section 5.10 above. If you fail to advise us and/or the supplier promptly about such difficulties this may affect our ability to properly look into and resolve this matter for you.
Resolution of Complaints. 107. The resolution of any misconduct complaint must be based upon the preponderance of the evidence. Each allegation of misconduct in an investigation of an SO shall have one of the following dispositions:
Resolution of Complaints. CONTRACTOR shall be required to resolve all written and oral complaints received from the public and airport employees or COUNTY to the satisfaction of COUNTY Project Coordinator. CONTRACTOR shall take all necessary steps to address such complaints and shall respond in writing to COUNTY Project Coordinator and the person filing the complaint. CONTRACTOR’s response shall include any actions taken by CONTRACTOR to resolve the complaint.
Resolution of Complaints. Employees and/or stewards representing the employees, along with supervisors, will be encouraged to settle any complaint, difference or dispute before proceeding with the grievance procedure. Should any difference (hereinafter called a "grievance") as to the interpretation, application, administration or alleged violation of this Agreement, not be resolved, an xxxxxxx effort shall be made to settle such grievance without undue delay in the manner outlined below.
Resolution of Complaints. The traveler has the right to submit a complaint due to the unfulfilled agreed upon service. The traveler is obligated to issue a written complaint to Osijek Airport within 8 days after the finalization of the trip. Complaints issued after the deadline of 8 days will not be taken into consideration. We emphasize that it is in the best interest of the traveler to perform in good will and to show good will in solving the complaint during the trip and to submit his written complaint to the service provider on the spot (front desk, transport operator, caterer or travel agency in the destination) and to seek a written confirmation from the service provider that they received the complaint. Every traveler – contract carrier, issues a complaint individually. Osijek Airport will not take group complaints into consideration. Osijek Airport is obligated to issue a written solution for the complaint within 15 days after receiving the complaint and this is to be done in the way the complaint was received (e-mail, mail or personal deliver where it will be responded to through a written package with a return receipt). Osijek Airport will solve only those complaints where the traveler submits evidence that he has submitted a complaint to the service provider on the spot and that the cause could not be removed on the spot. If through the fault of Osijek Airport the program or a part of the service was unfulfilled, the traveler has the right to compensation to the height of the real value of the unused service and this cannot include already used services as well as the entire amount of the arrangement. In case of last minute contracts OR contracts where the TRAVELER finds outthe accomodation title upon arrival at the destinaton (promotions like fortune, roulette, no name, ace, jocker...) the TRAVELER will accept all inherent risks. Such journeys involve unpredictable conditions (Force Majeure) which Osijek Airport cannot control in any way. What is more, the traveller has opted for this kind of arrangement due to special price, therefore any responsibility for claims arising from this arrangement will be waived by Osijek Airport. Until Osijek Airport delivers a decision, the traveler shall abandon mediation of any other person, court establishments or providing information to the media.
Resolution of Complaints. 13.1 We will in good faith attempt to resolve any complaint or dispute with you as quickly and amicably as possible.
Resolution of Complaints. 9.1. If the Borrower is not satisfied with the Services provided by the Lender, the Borrower may submit a complaint (in writing or electronically), using the Lender's Contact Information. In the complaint the Borrower shall describe as precise as possible the circumstances that have caused the Borrower's discontent and shall attach documents substantiating the Borrower's statements.
Resolution of Complaints. If you encounter a problem in relation to the services being supplied you should immediately inform the Hotel or supplier and also our own local representative who will do what they can to resolve matters to your satisfaction. If your complaint is not resolved locally, please call our office at +00000000000 for further assistance. Please raise your concerns immediately as this may impact the way your complaint will be handled by the vendor and our responsibility to resolve it.
