Front Desk Sample Clauses

Front Desk. The Employer shall provide a high-quality mat designed to ease the strain of standing for the front desk area.

Front Desk. Call Center, describing the customer service responsibilities of call center and front desk headquarters staff. The SOPs were all in draft form. The dates of issuance, effective dates, review dates, and revision dates were all blank, indicating that the SOPs were not formally implemented. There are currently five formal Youth Services SOPs published on the DOES Intranet site (last modified on August 8, 2014) and only two are related to MBSYEP. DOES did not provide any written policies or procedures on how staff should conduct the youth enrollment process, evaluate host employer applications, or assign youth to worksites.17 When the online MBSYEP application system opens, youths are advised (online and through their MBSYEP portals, which are established when the electronic application is submitted and accepted), that they must attend a certification event, during which they must submit all required documents to be determined eligible for the program. On its website, DOES also provides a certification event calendar, eligibility document checklist, parental consent form, and list of important dates. In addition, after applicants are certified as eligible, they are advised through their portals that they must attend an orientation session prior to being offered a position. While these activities are necessary and important, they focus on guidance for youth participants and do not provide internal guidance for DOES staff. When asked to provide written procedures for granting and terminating staff access to People First, the management information system that supports MBSYEP operations, DOES submitted flowcharts indicating that granting and terminating access is done via an email request from a program manager to DOES’ Office of Information Technology (OIT). However, this informal process is not fully compliant with DOES Policy Number DOES-SEC-001, Access Control Policy (revised September 2, 2014), which is available on the DOES Intranet site. This matter is addressed in more detail in subsequent sections of the report concerning information technology. In response to XXXX’s request for copies of online registration and online payroll processing systems manuals, OIT officials stated there were none. When asked how DOES employees learn to operate these components of People First, OIT officials responded that employees learn on the job. In the absence of a payroll processing systems manual, OIT provided two two-page documents, a “Project Empowerment Time Manageme...

Front Desk. The Employer shall post departmental seniority lists for each department set out in Article 8.01 (b) within thirty (30) days following Ratification of this agreement. Such list shall indicate the employee's full-time or part-time status and seniority date. For new hires, where more than one employee was hired in the same department on the same day, they shall be placed on the seniority list in the alphabetical order of their surnames. The lists shall remain posted and shall be revised in January, April, July, and October each year thereafter. Copies of such seniority lists shall be supplied to the Union.

Front Desk. Where an employee works the front desk on night shift, the following premiums will be paid over and above the employee’s base job class rate. The night shift premium shall be one dollar ($1.00) per hour, payable for shifts in which the major portion is worked during the daily time period from midnight to 8 am.

Front Desk. Night Auditor

Front Desk. The Union keep the Company notified in writing of the names of the shopstewards and the effective date of their appointment. The Union acknowledgesthe shopstewardshave their regular duties to perform on behalf of the Company and such will not leave their duties without permission of their immediate or in his absence the Assistant Manager or his designate, and when resuming their regular duties will report again to their immediate supervisor, or in his absence the Assistant Manager or his designate. All gratuity employees will be paid five dollars per hour in addition to their hourly rates for hours lost fromtheir to attend collectivebargaining meetings held with the Company for the purpose of negotiating a renewal of this Agreement. There shall be a Labour Management Meeting held every two months at a mutually agreeable time. The Union Stewardsshall be entitled to attend and will be paid for lost time spent in the meeting at their regular rate. Stewards who come especially for a meeting that is not contiguous with their regular be paid on a in basis. Stewards who attend a meeting which starts before or after their regular shift shall be paid for time spent in the Meetings are to be scheduled for a one (1) hour maximum. Union stewardsshall be allowed two unpaid leave days per calendaryear for the of and education supplied by the union. Stewards provide the Human Resources Director, or designate, at least one week notice of any such leave. The parties shall evenly split the cost of printing copies of the Agreement.

Front Desk. Review of job duties by classification for Front Desk Department. o Managers should not cover front desk breaks nor does PBX. o There should be a 3rd person for rush hours check in (check opera, Matrix). o There should be at least 2 Night Auditors per shift due to workload and safety and security. o We need to hire a security guard at night. - Side letter adding an additional Front Desk Agent on evening shift and that there is no job cross over PBX and Front Desk Agents. - SUPERVISORS o There should be 3 supervisors regardless of the occupancy. 1 for the opening. 1 for the midshift (they should start 30min after the opening) 1 for closing. o Additional supervisor for 60% plus occupancy or if there is special projects o Job description/Task list. Should not be responsible for fixing the schedule. o No cleaning. Any cleaning duties should be assigned to RA o Regular 3 PM shift RA for 60% plus occupancy and late check out. - NIGHT CLEANER o Increase night premium increase $2/hour. For this classification the night premium should start at the beginning of their shift (currently the premium starts at 12midnight, but should be at the beginning of the shift at 11pm).

Front Desk. Make sure all individuals who enter the building sign in and wear a visitor tag and direct to destination if required. Make sure late students sign in and go to the attendance office. Watch hallways.‌‌

Front Desk. Front Desk employees shall be provided with an emergency call-out procedure including all pertinent telephone numbers for maintenance and janitorial requirements that occur outside of the maintenance department’s scheduled hours of work.

Front Desk. You may purchase swim lessons at the front desk using cash, check, credit card or credit card on file. Please tell the staff that you want to purchase swim lessons under your name if the lesson is for a child. Do not put the payment under the child’s name since we schedule the lesson in the parent’s name.