Front Desk. The Employer shall provide a high-quality mat designed to ease the strain of standing for the front desk area.
Front Desk. Call Center, describing the customer service responsibilities of call center and front desk headquarters staff. The SOPs were all in draft form. The dates of issuance, effective dates, review dates, and revision dates were all blank, indicating that the SOPs were not formally implemented. There are currently five formal Youth Services SOPs published on the DOES Intranet site (last modified on August 8, 2014) and only two are related to MBSYEP. DOES did not provide any written policies or procedures on how staff should conduct the youth enrollment process, evaluate host employer applications, or assign youth to worksites.17 When the online MBSYEP application system opens, youths are advised (online and through their MBSYEP portals, which are established when the electronic application is submitted and accepted), that they must attend a certification event, during which they must submit all required documents to be determined eligible for the program. On its website, DOES also provides a certification event calendar, eligibility document checklist, parental consent form, and list of important dates. In addition, after applicants are certified as eligible, they are advised through their portals that they must attend an orientation session prior to being offered a position. While these activities are necessary and important, they focus on guidance for youth participants and do not provide internal guidance for DOES staff. When asked to provide written procedures for granting and terminating staff access to People First, the management information system that supports MBSYEP operations, DOES submitted flowcharts indicating that granting and terminating access is done via an email request from a program manager to DOES’ Office of Information Technology (OIT). However, this informal process is not fully compliant with DOES Policy Number DOES-SEC-001, Access Control Policy (revised September 2, 2014), which is available on the DOES Intranet site. This matter is addressed in more detail in subsequent sections of the report concerning information technology. In response to XXXX’s request for copies of online registration and online payroll processing systems manuals, OIT officials stated there were none. When asked how DOES employees learn to operate these components of People First, OIT officials responded that employees learn on the job. In the absence of a payroll processing systems manual, OIT provided two two-page documents, a “Project Empowerment Time Manageme...
Front Desk. The Employer shall post departmental seniority lists for each department set out in Article 8.01 (b) within thirty (30) days following Ratification of this agreement. Such list shall indicate the employee’s full-time or part-time status and seniority date. For new hires, where more than one employee was hired in the same department on the same day, they shall be placed on the seniority list in the alphabetical order of their surnames. The lists shall remain posted and shall be revised in January, April, July, and October each year thereafter. Copies of such seniority lists shall be supplied to the Union.
Front Desk. Lieutenants, Sergeants and Sergeants I are qualified to fill these positions.
Front Desk. The normal shift rotation shall consist of two (2) consecutive dayshifts and two (2) consecutive nightshifts followed by four consecutive rest days.
Front Desk. Classifications:
Front Desk. G. Housekeeping
C. The Software License will not include "off-the-shelf" software applications with respect to which neither RW nor RFS has any exclusive or proprietary rights. SCHEDULE III-D Sales and Marketing Services Agreement
D. KP and the Partnership will enter into a Sales and Marketing Services Agreement pursuant to which KP will be fully responsible for managing, overseeing and supervising the Partnership's employees in connection with all sales and marketing activities and programs for the Resort, including the following:
1. Development of comprehensive sales and marketing programs based on strategies developed by the Key Executives.
2. Full responsibility for recruiting, hiring and training all sales and marketing personnel
3. Supervising the preparation of design plans for the on- site sales center
4. Supervising the selection of OPC and off-site sales centers, negotiating leases for such locations, and supervising the design and construction of tenant improvements
5. Overseeing development of sales and promotional literature
6. Supervising project sales and marketing personnel
7. Approving all advertising programs
8. Reviewing daily sales reports
9. Coordinating sales and marketing affiliations with outside companies
10. Ensuring proper closing and escrow procedures
11. Maintaining compliance with established sales policies.
E. KP will report to the Committee on a bi-monthly basis unless the Committee authorizes less frequent reports.
F. KP will establish Interval pricing parameters and "first day" incentives for approval by the Committee by no later than 90 days before the commencement of pre-sales of Intervals.
G. The Partnership will pay KP, on a monthly basis, a fee equal to 2% of sales closed during such month (the "Override") as compensation for the services described above. KP will not be entitled to any additional compensation or reimbursement.
H. The Partnership may cancel the Sales and Marketing Services Agreement at any time after giving 60 days' notice; provided, however, that if such cancellation is not for cause, the Partnership will continue to pay 100% of the Override for 18 months after the date on which the first Interval sale closes. I. SCHEDULE III-E Telemarketing Services Agreement
1. Interval Resorts West, Inc. ("IRW") and the Partnership will enter into a Telemarketing Services Agreement pursuant to which sales of the Partnership's Intervals will be marketed through the telemarketing facilities operated by IRW for so lon...
Front Desk. During negotiations, the Parties disputed how much time would be permitted for Xxx Xxxxxxxxx and Xxx Xxxxxxxxx performing Front Desk duties. To resolve this issue, the Parties have agreed to the following:
Front Desk. Make sure all individuals who enter the building sign in and wear a visitor tag and direct to destination if required. Make sure late students sign in and go to the attendance office. Watch hallways.
Front Desk. Where an employee works the front desk on night shift, the following premiums will be paid over and above the employee’s base job class rate. The night shift premium shall be one dollar ($1.00) per hour, payable for shifts in which the major portion is worked during the daily time period from midnight to 8 am.
