Resources for staff Sample Clauses

Resources for staff. Provide additional phone/internet credit to program staff tasked with responding to violence, such as psychologists, because they make their services available virtually. Appendices Appendix A. Content Recommendations for SOPs Describing Clinical Violence Response Services 12 Appendix B. Steps for Establishing and Maintaining a Referral Network 15 Appendix C. Referral Network Template 17 Appendix D. Referral Letter Template 18 Appendix E. Safe Storage of Information 18 Appendix F. IPV Routine Enquiry Questions for Key Populations (to be adapted as needed for your local context) 20 Appendix G. Job Aid for IPV Screening and Response as Part of Index Testing 21 Appendix H. Index Testing Script 22 Appendix A. Content Recommendations for SOPs Describing Clinical Violence Response Services According to the WHO Manual for Health Managers,5 a complete SOP covering the clinical response to violence should: Specify the role of each health worker who interacts with a client from the time the individual who discloses violence enters the facility to the time they leave. This will be specific to the site; as needed, describe referrals that will be made for other clinical and non-clinical services that cannot be provided onsite. Indicate how providers will be supported in self-care and coping with burnout. Define the core elements of an essential package of services for survivors of violence (see list below). Offer as many of these services as possible onsite. Describe patient flow and procedures that promote privacy and eliminate waiting time for individuals who have experienced violence. Provide a simple pictorial reference for health-care providers that depicts the flow diagrams or algorithms. The SOP should be shared with staff who provide the following essential services onsite: Identification of those subjected to violence Management/treatment of any immediate or urgent medical conditions associated with violence. Provision of first-line support to individuals subjected to intimate partner violence and sexual violence—includes supportive listening, safety planning, and enhancing social support through referrals. Clinical care for sexual assault—includes taking history; providing medical examination and, where appropriate, forensic examination and investigations; providing tests and treatment for management of injuries; offering services/commodities to prevent pregnancy, STIs, and HIV; and providing follow-up care. Provision of mental health care to individuals subj...