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Service Level Monitoring and Reporting Sample Clauses

Service Level Monitoring and Reporting. Monitoring and reporting Services are the activities associated with monitoring and reporting of service delivery with respect to SLRs. In addition, ACS shall report system management information (e.g., performance metrics, and system accounting information) to the designated Symetra representatives in a format agreed to by Symetra. The following table identifies monitoring and reporting roles and responsibilities that ACS and Symetra will perform. Table of Contents 1. Approve and document SLRs and reporting cycles X 2. Document SLRs and SLAs X 3. Report on service performance improvement results X 4. Coordinate SLA monitoring and reporting with designated Symetra representative and Third-Party vendors, as required X 5. Measure, analyze, and provide management reports on performance relative to requirements X 6. Develop service level improvement plans where appropriate X 7. Review and approve improvement plans X 8. Implement improvement plans X 9. Review and approve SLA metrics and performance reports X
Sample 1Sample 2
Service Level Monitoring and Reporting. Monitoring and reporting Services are the activities associated with monitoring and reporting of service delivery with respect to SLR/SLAs. In addition, ACS shall report system management information (e.g., performance metrics, and system accounting information) to the designated Symetra representatives in a format agreed to by Symetra. The following table identifies each Party’s service level monitoring and reporting roles and responsibilities..
Sample 1Sample 2
Service Level Monitoring and Reporting. Service Level monitoring and reporting Services are those Functions associated with monitoring of IT delivery and support services to assess how Services are being delivered with respect to Service Levels. Supplier shall report system management information (e.g., performance metrics, and system accounting information) to the designated Health Net representative in a format agreed to by Health Net. Supplier shall perform the Service Level monitoring and reporting Services, including those Functions listed in the roles and responsibilities table below, except for those Functions that are expressly identified as retained Health Net responsibilities in the roles and responsibilities table below. 1. Measure, analyze, and provide management reports on performance relative to Service Level requirements. X
Sample 1
Service Level Monitoring and Reporting. Service Level monitoring and reporting Services are those Functions associated with monitoring of service delivery with respect to Service Levels. Supplier shall report performance management information (e.g., performance metrics, and system level information) to the designated Health Net Schedule A A-9 Health Net / Cognizant Confidential representative in a format agreed to by Health Net. Supplier shall perform the Service Level monitoring and reporting Services, including those Functions listed in the roles and responsibilities table below, except for those Functions that are expressly identified as retained Health Net responsibilities in the roles and responsibilities table below. Table 4. Service-Level Monitoring and Reporting Responsibilities Service Level Monitoring Roles and Responsibilities Supplier Health Net 1. Measure, analyze, and provide management reports on performance relative to Service Level requirements. X 2. Develop Service Level improvement plans. X 3. Review and approve improvement plans. X 4. Implement improvement plans. X 5. Report on Services performance improvement results. X
Sample 1

Related to Service Level Monitoring and Reporting

  • PERFORMANCE MONITORING AND REPORTING Performance indicators

  • Monitoring and Reporting The Programme Operator shall monitor, record and report on progress towards the programme’s outcomes in accordance with the provisions contained in the legal framework. The Programme Operator shall ensure that suitable and sufficient monitoring and reporting arrangements are made with the project promoters in order to enable the Programme Operator and the National Focal Point to meet its obligations to the Donors. When reporting on progress achieved in Annual and Final Programme Reports, the Programme Operator shall disaggregate results achieved as appropriate and in accordance with instructions received from the FMO.

  • Safeguards Monitoring and Reporting The Borrower shall do the following or cause the Project Executing Agency to do the following:

  • Funding, Services and Reporting The HSP represents warrants and covenants that (a) the Funding is, and will continue to be, used only to provide the Services in accordance with the terms of this Agreement; (b) the Services are and will continue to be provided: by persons with the expertise, professional qualifications, licensing and skills necessary to complete their respective tasks; and in compliance with Applicable Law and Applicable Policy; and (c) every Report is accurate and in full compliance with the provisions of this Agreement, including any particular requirements applicable to the Report and any material change to a Report will be communicated to the Funder immediately.

  • Record Keeping and Reporting The Accredited Entity shall ensure that:

  • Project Monitoring Reporting and Evaluation The Recipient shall furnish to the Association each Project Report not later than forty-five (45) days after the end of each calendar semester, covering the calendar semester.

  • Money Market Fund Compliance Testing and Reporting Services Subject to the authorization and direction of the Trust and, in each case where appropriate, the review and comment by the Trust’s independent accountants and legal counsel, and in accordance with procedures that may be established from time to time between the Trust and the Administrator, the Administrator will:

  • Reporting and Monitoring Please provide a brief description of the mechanisms proposed for this project for reporting to the UNDP and partners, including a reporting schedule.

  • Monitoring and Compliance Every year during the term of this Agreement on the anniversary date of the effective date of the Agreement, the Restaurant shall provide to the United States a narrative report of the actions taken during the reporting period to remove any barriers to access and otherwise enhance accessibility for individuals with disabilities at the Restaurant and any plans for action concerning ADA compliance in the coming year. The report shall include as an exhibit copies of any complaint, whether formal or informal, received during the reporting period alleging that the Restaurant was not being operated in compliance with the ADA or otherwise discriminated against any person on account of disability. The Owner and Operator of the Restaurant shall cooperate in good faith with any and all reasonable requests by the United States for access to the Restaurant and for information and documents concerning the Restaurant's compliance with this Agreement and the ADA. The United States shall have the right to verify compliance with this Agreement and the ADA, both as set forth in this Agreement and through any means available to the general public, including visits to the public areas of the Restaurant and communications with Restaurant staff. The United States shall have the right to inspect the facility at any time, and counsel for the United States need not identify themselves in the course of visits to the public areas.

  • Program Monitoring and Evaluation The Recipient shall prepare, or cause to be prepared, and furnish to the Association not later than six months after the Closing Date, a report of such scope and in such detail as the Association shall reasonably request, on the execution of the Program, the performance by the Recipient and the Association of their respective obligations under the Legal Agreements and the accomplishment of the purposes of the Financing.”

Most Referenced Clauses

Most Referenced Definitions