Service monitoring Quality Sample Clauses

Service monitoring Quality indicator The pharmacy participates in an annual (PCT-led) audit of service provision. The pharmacy co-operates with any locally agreed (PCT- led) assessment of service user experience For the purpose of sharing good practice and the continuing professional development staff, the SSSS will usually hold two briefing sessions annually to • promote service development, audit and clinical effectiveness; • update pharmacy staff with new developments, knowledge and evidence. The pharmacy contractor will work collaboratively with the PCT to release staff to attend update training as is reasonably required. Pharmacies should ensure a minimum of one representative attends each session and cascades their learning to their colleagues. The PCT should also facilitate contributions from pharmacy staff and clients towards evaluation and quality improvement of the vascular risk assessment programme. The pharmacy contractor will review any incidents related to the provision of this service. Self assessment Please supply the name and contact details of the member of staff designated to assist in any future service review. Additional Supporting Information Please provide any further information to support the self assessment and the provision of this service. Declaration I declare that all information submitted in this self –assessment is true and accurate to the best of my knowledge. Pharmacist Clinical lead Signature Name & job title Date Additional approved Clinical Governance Lead where permitted Signature Name & job title Date Countersigned by area manger pharmacist / superintendent etc Signature Name & job title Date Pharmacy Name: Pharmacy stamp: Pharmacy Address: Pharmacy Telephone Number: Please complete & return to; Xxxxx Xxxxxxxx, Medicines Management, Xxxxxxxxx Xxxxx, 00 Xxxx Xxxxx Xxxx, Xxxxxxxxxxxxx, XX0 0XX For PCT use Approved by: Name Designation Signature Date Appendix 2 - CLIENT PRE-SCREENING TOOL This tool is to be used by pharmacy staff to select clients appropriate to the pharmacy’s accreditation status. Pharmacies that signpost clients to another service appropriate to the client’s need as a result of using this tool should record this activity in accordance with Essential Services 4 of the Pharmacy Contract. Questions to ask the presenting potential client:- Tier 1 (voucher only) pharmacies Eligible Not eligible Are you registerd with a GP from one of the 4 Tees PCTs? Yes No- provide National Stop Smoking Helpline number Do you have a voucher from a T...
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Related to Service monitoring Quality

  • Evaluation, Testing, and Monitoring 1. The System Agency may review, test, evaluate and monitor Grantee’s Products and services, as well as associated documentation and technical support for compliance with the Accessibility Standards. Review, testing, evaluation and monitoring may be conducted before and after the award of a contract. Testing and monitoring may include user acceptance testing. Neither the review, testing (including acceptance testing), evaluation or monitoring of any Product or service, nor the absence of review, testing, evaluation or monitoring, will result in a waiver of the State’s right to contest the Grantee’s assertion of compliance with the Accessibility Standards.

  • Service Monitoring Customer gives express consent for Vodafone to monitor Customer’s use of the Service (and disclose and otherwise use the information obtained) only to: (a) the extent allowed by Applicable Law; (b) comply with Applicable Law; (c) protect the Network from misuse; (d) protect the integrity of the public internet and/or Vodafone’s systems and Networks; (e) the extent necessary to determine if Customer has breached any conditions or restrictions on use of the Service; (f) provide the Service; and/or (g) take other actions agreed or requested by Customer.

  • Quality Monitoring 4.2.1. To prepare a Quality Assurance (QA) Plan

  • Data Quality 4.1 Each party ensures that the shared Personal Data is accurate.

  • SERVICE MONITORING, ANALYSES AND ORACLE SOFTWARE 11.1 We continuously monitor the Services to facilitate Oracle’s operation of the Services; to help resolve Your service requests; to detect and address threats to the functionality, security, integrity, and availability of the Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residing in the Services, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Services. Information collected by Oracle monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help Oracle address deficiencies in its product and service offerings, and for license management purposes.

  • Access to Network Interface Device (NID 2.4.3.1. Due to the wide variety of NIDs utilized by BellSouth (based on subscriber size and environmental considerations), Mpower may access the on-premises wiring by any of the following means: BellSouth shall allow Mpower to connect its loops directly to BellSouth’s multi-line residential NID enclosures that have additional space and are not used by BellSouth or any other telecommunications carriers to provide service to the premise. Mpower agrees to install compatible protectors and test jacks and to maintain the protection system and equipment and to indemnify BellSouth pursuant to Section 8 of the General Terms and Conditions of this Agreement.

  • Infrastructure Vulnerability Scanning Supplier will scan its internal environments (e.g., servers, network devices, etc.) related to Deliverables monthly and external environments related to Deliverables weekly. Supplier will have a defined process to address any findings but will ensure that any high-risk vulnerabilities are addressed within 30 days.

  • System Monitoring to ensure safe and continuous operation, the Customer must monitor key services and resource use as recommended by Deswik, and provide Deswik with details of monitoring and any relevant alerts as needed. Services to be monitors include, without limitation, disk space, CPU usage, memory usage, database connectivity, and network utilization.

  • Quality Assurance/Quality Control Contractor shall establish and maintain a quality assurance/quality control program which shall include procedures for continuous control of all construction and comprehensive inspection and testing of all items of Work, including any Work performed by Subcontractors, so as to ensure complete conformance to the Contract with respect to materials, workmanship, construction, finish, functional performance, and identification. The program established by Contractor shall comply with any quality assurance/quality control requirements incorporated in the Contract.

  • Supply Chain Monitoring A copy of the supply chain monitoring process, which should include details of the process for monitoring the financial viability of the supply chain (including timing), together with any known risks to supply chain stability and material changes to the supply chain. This should include extracts from Board level meetings, risk registers etc where any of the above items have been discussed. Annex 1 1 Information from Contractors who are not required to submit form AR01 to Companies House

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