Records management Quality Sample Clauses

Records management Quality indicator The pharmacy can demonstrate robust record keeping and quality assurance for any processes or equipment used. The community pharmacy provider will collect high quality data in a timely, consistent and complete manner in the required format for the Stop Smoking Services. Data should be returned to Specialist Stop Smoking Service within 48 hours of client contact at the following times: • Initial assessment • 4 week post quit date • 12 week post quit date (or end of treatment) Monitoring information will include • self-assessment document prior to signing up for the SLA • client pre-screening information (numbers pre-screened, proportion eligible) • numbers and times of appointments offered and taken up • DNA rates for appointments • numbers of assessments completed by each staff member (part of on-going competency assessment) • numbers of referrals made • Interventions offered. • Incidents related to the service Appropriate records will be maintained to ensure effective ongoing service delivery and audit. Records will be confidential and should be stored securely and for a length of time in line with local NHS record retention policies. Self assessment Describe how data and records will be maintained under the requirements of information governance Where will records be stored? How long will records be stored? Which member of staff will be responsible for overseeing the maintenance of records? Criteria Three : Workforce