SIP Trunking Services. SIP Trunking is delivered to one of your Site via a dedicated IP access circuit(s) routed across Rogers’ Canada-wide fibre optic or cable network in order to bypass public Internet congestion. They leverage the existing redundancy, diversity and rerouting capabilities of your IP network for enterprise-grade voice clarity and the heightened security. SIP Trunking from Rogers provide enterprise- grade voice quality, flexibility and business continuity. SIP Trunking Services allow you to scale quickly to support call volumes. The amount of IP bandwidth required to support the SIP Services is dependent on the number of SIP Sessions purchased, and an increase in the number of SIP Sessions may require that you purchase additional IP bandwidth. Rogers SIP Trunking services can be delivered on fiber and/or cable access (over EoC or RBI). Where the SIP Services are provided over RBI, the terms and conditions applicable to the RBI portion of the SIP Services are set out in the Xxxxxx Business Internet Schedule.
SIP Trunking Services. SIP Trunking Services are dedicated IP access circuit(s) routed across Rogers’ Canada-wide fibre optic network in order to bypass public Internet congestion. They leverage the existing redundancy, diversity and rerouting capabilities of the Customer’s IP network for enterprise-grade voice clarity and the heightened security. SIP Trunking Services from Rogers provide enterprise-grade voice quality, flexibility and business continuity. SIP Trunking Services allow the Customer to scale rapidly to support call volumes.
SIP Trunking Services. The Customer acknowledges and agrees that:
6.1. It is responsible for all charges attributable to its account incurred with respect to the Services. It agrees to notify the Supplier immediately in writing via xxxxxxx@xxxxxx.xx or by calling the Supplier customer care line at +00 00 000 0000, if the customer becomes aware at any time that Services are being stolen or fraudulently used. It is responsible for all usage charges attributable to its account, even if incurred as a result of fraudulent or unauthorized use by third parties, until it reports the theft or fraudulent use of the Services. It is solely responsible for securing all passwords and access numbers to guard against and prevent unauthorised access to Services by third parties. The Supplier may, but is not obligated to, detect or report unauthorized use or fraudulent use of Services. It agrees to save, defend, indemnify and hold the Supplier harmless from all claims, costs, liabilities and damages arising out of such fraudulent or unauthorised use.
6.2. It shall keep all of its systems secure and its passwords sufficiently complex to prevent hacking.
6.3. It shall ensure that its PBX and systems are free from known vulnerabilities.
6.4. That the hacking of phone systems is a major problem and that third parties are continually attempting to hack into PBX and phone systems in order to transmit fraudulent traffic. The Customer acknowledges that it will take all necessary measures to protect its systems from such attacks and abuse and that it shall be liable to the Supplier for any traffic which emanates from its telephony system and public or private IP address allocated to the customer.
6.5. Premium rated numbers which attract charges above the standard rates that networks charge, will be billed for separately, at the cost price thereof plus a premium for administration charges.
6.6. It shall indemnify the Supplier against any loss suffered by the Supplier as a result of any use, hacking or mis-use of the Customer’s phone system.
6.7. The Supplier may attempt to limit such loss, but is not obligated to, from hacking by suspending service and/or blocking certain number ranges and/or country codes. Notwithstanding such attempts by the Supplier to prevent such fraud, it shall in no way be held liable should it fail to prevent any such fraud and the Customer remains solely and absolutely liable in respect of all traffic sent to the Supplier from its telephony system.
6.8. Service quality and coverag...
