Statement Errors. In case of errors or questions about your Online Banking transactions, contact us by: telephone at the phone numbers; send us an e-mail; or write us at the address set forth in Section 5, as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.
Statement Errors. If you notice an error or have questions about your electronic transfers, contact Member Services or write us at the address set forth in Section 12 above as soon as you can. We must hear from you no later than sixty (60) days after we sent or made the first statement available to you on which the problem appears.
a. Tell us your name and member/account number.
b. Describe the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
c. Tell us the dollar amount of the suspected error. The following two paragraphs apply only to consumer accounts (an account belonging to a natural person and used primarily for personal, family, or household purposes):
Statement Errors. In case of errors or questions about your Digital Banking transac- tions, telephone us toll free at 000-000-0000, or write to us at: 000 Xxxxxxx Xxxx, XX Xxx 000, Xxxxxxxxx, XX 00000. The Member Ser- vice Agreement or Business Member Service Agreement provided to you at account opening provides more information on your re- sponsibilities for statement errors.
Statement Errors. In case of errors or questions about EFTs, telephone us at 000- 000-0000 or toll free at 000-000-0000 and send us a written notice. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. In your notice: • Tell us your name and account number. • Describe the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send us your com- plaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any error promptly. For er- rors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twenty (20) business days. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question (ninety (90) days for POS (point of sale) transaction errors, new account transaction errors, or errors involving transactions initiated outside the United States). If we decide to do this, we will recredit the account within ten (10) business days (five (5) business days for Purchases and withdraw- als made in foreign countries will be billed to you in U.S. dollars. The currency conversion rate for international transactions, as estab- lished by Visa International, Inc., is a rate selected by Visa from the range of rates available in wholesale currency markets for the appli- cable central processing date, which may vary from the rate Visa itself receives, or the government-mandated rate in effect for the ap- plicable central processing date. In addition, you will be charged an International Transaction Fee of 1% of the transaction amount for any card transaction made in a foreign country. transactions) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not recredit the account. If we decide after our investigation that an error did not occur, we will deliver or mail to you an explanation of our findings within three
Statement Errors. In case of errors or questions about your Energy One Federal Credit Union Online Bank transactions, contact us at the number below, email us at xxxx@xxxxxxxxx.xxx, or send us a written notice to the address below as soon as possible. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.
Statement Errors. In the event an error is discovered in the amount shown to be due on statement rendered by Processor hereunder, such error shall be adjusted without interest or penalty as promptly as reasonably practicable. All statements rendered hereunder shall be deemed to be final and not subject to audit two (2) years after the date on which the statement is rendered.
Statement Errors. In case of errors or questions about your electronic transfers, telephone us at the phone
Statement Errors. In case of errors or questions about your transactions, contact us by: telephone at 000-000-0000 or 1-800-444-4816; sending us an e-mail; or writing us at Credit Union of Colorado, 0000 Xxxxx Xxxxxx, Denver, CO 80203, as soon as you can. For consumer accounts, we must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.
Statement Errors. If an error is discovered in the amount shown to be due on any statement rendered by Marketer hereunder, such error shall be adjusted without interest or penalty as soon as reasonably possible, but no later than 30 Days after the discovery of the error. If a dispute arises as to the amount payable in any invoice rendered hereunder, the disputed statement must nevertheless be paid in full, but payment will not waive the payor’s right to dispute such statement in accordance with this Section 3.4. Any invoice dispute or statement adjustment must be in writing and must state the basis for the dispute or adjustment. Upon the resolution of the dispute, any required payment must be made within 15 Days after such resolution, along with interest accrued at the Interest Rate from and including the Due Date to but excluding the date paid. All undisputed statements rendered hereunder shall be deemed to be final and not subject to audit two years after the date on which the statement is rendered. The provisions of Section 3.3 and this Section 3.4 will survive the termination of this Agreement for the later of (a) 24 Months following the date on which such termination occurred, or (b) until a dispute initiated within such 24-Month period is finally resolved.
Statement Errors. In case of errors or questions about your UMTB-LA Online transactions listed on your statement, telephone, write, or visit us as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem or error appears. If you notify us verbally, we may require that you send us your complaint or question in writing within ten (10) business days.
1. Tell us your name and account number;
2. Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; and
3. Tell us the dollar amount of the suspected error.
