Technical Service requirements. 5.9.1 The Supplier representatives at the Work Site must: • Obey the law, rules and regulations at the Work Site • Have the higher responsibilities and the dedication to work. Arrives on time • Be familiar with its structure of its Equipment, and have the similar work experience, and can carry on on-site supervisions correctly; • Be strong enough to adapt to site work conditions.
Technical Service requirements a. Contractor will enroll up to 600 initial users named by DSHS, providing each individual with log-in credentials to gain access to the Solution.
b. Contractor shall schedule an on-site implementation and customization period to be completed within six weeks of contract signing, followed by a minimum of two in-person Administrator/Train- the-Trainer sessions with access to online training materials and documentation. These training sessions will be scheduled as set forth on Exhibit B.
c. Contractor shall provide additional in person training and webinar training opportunities as described on Exhibit B. The in person trainings will be at locations in Washington State as specified by BHA, with specific dates to be negotiated upon execution of contract.
d. Contractor shall provide maintenance and support of the Solution.
e. Contractor shall provide DSHS, through the DSHS Contact designated herein, with thirty (30) days written notice of any material changes to the Contractor’s Solution prior to implementation of the changes.
Technical Service requirements. 5.9.1 The Supplier representatives at the Work Site must: • Obey the law, rules and regulations at the Work Site • Have the higher responsibilities and the dedication to work. Arrives on time • Be familiar with its structure of its Equipment, and have the similar work experience, and can carry on on-site supervisions correctly; • Be strong enough to adapt to site work conditions.
5.9.2 Supplier’s responsibility SUPPLIER Initials /s/HG_MS PURCHASER Initials /s/SP [*] = CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY BRACKETS, HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24B-2 OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. The responsibilities of Supplier at the Work Site are package opening and examination, dealing with quality problems, installation and supervision, commissioning supervision, reactor demonstration and performance test. Before installation and testing and commissioning, experts from both parties shall discuss the relative procedures. Both parties shall confirm the important issues. If issues arise that are the Supplier’s responsibilities, the Supplier representatives shall deal with them in a timely manner as defined by the Purchaser. If Supplier authorizes Purchaser to solve the problems due to Supplier’s mistakes, Supplier will provide the guarantee letter and undertake all the expenses. Supplier is responsible for all actions carried by its representatives. Purchaser should be informed and confirmed if the Supplier representatives wish to leave the Work Site.
Technical Service requirements
