TECHNICAL SUPPORT FEES. Client understands that technical support fees will be required annually, in order to receive software updates and technical support. The support period shall begin from the date of go-live as part of the initial first year costs. The Client may elect to purchase subsequent annual support, on a yearly basis at a fixed cost, and billed annually as referenced in Section 5 above. The option to purchase annual support is solely at the Client’s discretion. The Client’s license to use PbK is not dependent upon the Client purchasing annual support; however, if the Client discontinues annual support it will not be provided with updated versions of the software, unless it is purchased. Provided Client’s computers, network and systems meet recommended specifications set for by Xxxxxx Solutions and the Client is current with annual support payments then Xxxxxx Solutions shall provide updated versions of their system and/or software as they become available during the terms of the contract. If the option for renewal is exercised, Karpel has the right to increase current pricing.
TECHNICAL SUPPORT FEES. XTENT agrees to pay SURMODICS for technical support that SURMODICS' provides to XTENT for XTENT's products ("Technical Support Fees") if such technical support is provided to XTENT under a mutually agreed upon written project plan. SURMODICS shall charge XTENT for such support at SURMODICS' then-standard rates. [*] SURMODICS may change its Technical Support Fees with thirty (30) days advance written notice to XTENT. SURMODICS' standard hourly rate includes direct labor costs plus direct labor overhead. SURMODICS shall additionally charge XTENT for direct materials consumed in accordance with the mutually agreed project plan plus direct materials overhead of fifteen percent (15%). Direct materials may include expenses such as travel and special equipment. SURMODICS shall invoice XTENT monthly for such Technical Support Fees, and XTENT shall make payment to SURMODICS within thirty (30) days thereafter. CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY [*], HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 406 OF THE SECURITIES ACT OF 1933, AS AMENDED.
TECHNICAL SUPPORT FEES. LICENSEE shall pay the following amounts for the respective technical support services provided by NDS pursuant to any work request:
TECHNICAL SUPPORT FEES. CABG agrees to pay SURMODICS for technical support that SURMODICS provides to CABG for CABG’s products (“Technical Support Fees”) if such technical support is provided to CABG under a mutually agreed upon written project plan. SURMODICS shall charge CABG for such support at SURMODICS’ then-standard rates. As of May 1, 2004, SURMODICS’ standard rates for Technical Support Fees are $*** per-hour for standard-testing coating work, $*** per-hour for coating parts used in human clinical trials, and $*** per-hour for SURMODICS’ analytical chemistry services. SURMODICS may change its Technical Support Fees with forty-five (45) days advance written notice to CABG. SURMODICS shall additionally charge direct materials plus *** percent (*%). Direct materials may include expenses such as travel and special equipment, but only as mutually agreed upon in writing. SURMODICS shall invoice CABG monthly for such Technical Support Fees, and CABG shall make payment to SURMODICS within forty-five (45) days after the date of the invoice.
TECHNICAL SUPPORT FEES. Client understands that technical support fees will be required annually, in order to receive software updates and technical support. The initial support period shall begin from the date of software installation as part of the initial licensing purchase. The Client may elect to purchase subsequent annual support, on a yearly basis at a fixed cost, and billed annually as referenced in Section 5 above. The option to purchase annual support is solely at the Client’s discretion. The Client’s license to use PbK is not dependent upon the Client purchasing annual support; however, if the Client discontinues annual support it will not be provided with updated versions of the software, unless it is purchased. Provided Client’s computers, network and systems meet recommended specifications set for by Xxxxxx Solutions and the Client is current with annual support payments then Xxxxxx Solutions shall provide updated versions of their system and/or software as they become available during the terms of the contract.
TECHNICAL SUPPORT FEES. Catapult will provide Licensee with four (4) Technical Support Calls to Catapult or its designated technical support agent annually, at no added charge. At Licensee's option, Licensee may purchase additional phone calls of Technical Support Calls for $25 per phone call. Catapult will invoice Licensee for such Technical Support Fees on a monthly basis for each month in which Technical Support Fees are incurred, and payment shall be due within thirty (30) days from the date of said invoice.
TECHNICAL SUPPORT FEES. In the event that Technical Support coverage for the licensed Programs is acquired, fees for such support shall be paid in annualized pre-payments; provided, however, that nothing herein shall be deemed to waive the power of non-appropriation by Authorized Users, as more specifically set forth in Article 15. Technical Support Fees shall be calculated as a percentage of net software fees as specified in Appendix B, E-Business Global Price List.
TECHNICAL SUPPORT FEES. Limited technical support will be provided by UCC National Setting in return for payment of the agreed-upon hourly Technical Support Fee of $30 per hour.
TECHNICAL SUPPORT FEES. Customer using Free Seats offered by Hubcase may elect to purchase Optional Technical Support for a fee. The Technical Support Fees will be billed or invoiced in advance for a one year term.
TECHNICAL SUPPORT FEES. Oracle agrees that the Alliance Member shall have the right to offer Oracle annual Technical Support services to Sublicensees in the United States that are currently acquiring Full Use Programs. The Alliance Member shall only offer Oracle Technical Support services with respect to the initial first year of Technical Support for a Sublicensed Program. The Alliance Member shall only offer Oracle annual Technical Support services to a Sublicensee provided that:
