Telephone Operations Sample Clauses

Telephone Operations. Answer all investor and dealer telephone and/or written inquiries, except those concerning Fund policy which will be referred to the Fund. Process and confirm address changes to the former address of record reflecting the new address. Process standard account record changes as required, i.e., DLR, Salesman Codes, Dividend Codes, etc., in accordance with required documentation. Use master account application to establish individual participant accounts. Process new accounts, verifying completeness of application; establish new account records with standard abbreviations and registration formats. Process exchanges of Fund shares and confirm the exchange transaction in a single transaction advice. Process telephone transactions on recorded lines on a system in which such recordings can be easily and accurately retrieved and verify the identity of the originator as directed by the Fund. In addition, process various maintenance items pursuant to shareholder telephone requests, including but not exclusive to changing dividend options and changing Automatic Asset Builder dollar amounts and cycles, as authorized by the Fund. Process delayed settlement (“Wire Order”) trades as permitted by the Fund, maintaining an inventory of and performing settlement of such share subscriptions. Maintain records indicating institutions eligible for 12b-1 fees. Provide telephone service for the shareholders of the Fund. Allow on-line access (via telecommunications lines) to institutions designated by Dreyfus from time to time to the shareholder accounting system. Only those accounts with dealer codes for their institution will be available, except that certain “clearing broker” institutions may be allowed access to multiple dealer codes representing those institutions they are authorized to clear for. Differentiate levels of access by institution, as instructed by the Fund from time to time, as follows: Inquiry Only Input New Accounts Input Purchases Input Redemptions Input Exchanges Input changes of Account Data for Address, SSN, Owner Codes, Branch or Salesman Code, Dividend Code Input Broker/Dealer or other transacting institution’s internal account number, i.e., cross-reference number user within a remote accessor institution. Each user could be assigned any combination of the above privileges.
AutoNDA by SimpleDocs
Telephone Operations. Except as disclosed in Section 2.20 of the Disclosure Schedule and except for such matters that, individually or in the aggregate, would not reasonably be expected to have a Material Adverse Effect: (a) The financial information for the Frontier LEC Business set forth in Annex A to Section 2.20 of the Disclosure Schedule (i) with respect to the historical (actual) information as of December 31, 1995, 1996, 1997, 1998 and 1999 and each of the fiscal years then ended, fairly states the financial information set forth therein and has been prepared in conformity with GAAP applied on a consistent basis and (ii) with respect to the pro forma information for the fiscal year ended December 31, 1999, has been prepared in good faith by subjecting the historical (actual) information for the fiscal year ended December 31, 1999 set forth in such Annex A to the adjustments described in Section 2.20 of the Disclosure Schedule. (b) The schedule of corporate and information technology charges of the Frontier LEC Business for the fiscal years ended December 31, 1998 and 1999 set forth in Annex B to Section 2.20 of the Disclosure Schedule fairly states such information in relation to the basic financial information based upon the cost allocation methodology described therein. (c) The information for the Frontier LEC Business set forth in Annex C to Section 2.20 of the Disclosure Schedule (i) with respect to the pro forma information for the fiscal year ended December 31, 1999, has been prepared in good faith by subjecting the historical (actual) information for the fiscal year ended December 31, 1999 to the adjustments described in Section 2.20 of the Disclosure Schedule and (ii) with respect to the number of Access Lines, is a true statement of the approximate number of such Access Lines as of December 31, 1999. (d) The financial information for the Frontier LEC Business set forth in Annex D to Section 2.20 of the Disclosure Schedule (i) with respect to historical (actual) information as of December 31, 1995, 1996, 1997 and 1998 and each of the fiscal years then ended, has been prepared in good faith based upon the books and records of the Frontier LEC Business and, taken as a whole, fairly states such information in all material respects in relation to the basic financial information and (ii) with respect to the pro forma information as of December 31, 1999 and for the fiscal year then ended, has been prepared in good faith based upon the books and records of the Frontier ...
Telephone Operations. Except as set forth on SCHEDULE 3.28: (a) No PTI Telco Entity has elected to file interexchange tariffs under the FCC's price cap order. (b) No PTI Telco Entity has any inventory, plant or equipment reflected on the PTI Financial Statements that has been disallowed from the rate base or excluded from the revenue calculations for any pool (unless such assets are allocated to unregulated businesses) on the basis of used and useful, excess capacity or prudency findings in any order issued by a Public Service Commission or the FCC or in any determination by an administrator of an interstate or intrastate pool, nor has any PTI Entity received notification that a Public Service Commission or the FCC or any pool administrator proposes to exclude any such assets from the rate base or revenue calculations for the pools. (c) No PTI Telco Entity has received any interconnection or resale request pursuant to Section 251(c) of the Communications Act of 1934, as amended. (d) No PTI Telco Entity is subject to the any pending or, to the Knowledge of PTI, threatened earnings reduction Proceeding. (e) No PTI Telco Entity has agreed to, or currently intends to agree to, any reduction in its authorized revenues, except on a revenue neutral basis.
Telephone Operations. 41 3.29 Alaska Division Headquarters Relocation Costs.............. 42
Telephone Operations. Since December 1, 1997, except as set forth on -------------------------- Schedule 3.28: -40- (a) no Alaska Telco Entity has elected to file interexchange tariffs under the FCC's price cap order; (b) no Alaska Telco Entity has any inventory, plant or equipment reflected on the Financial Statements that has been disallowed from the rate base or excluded from the revenue calculations for any pool (unless such assets are allocated to unregulated businesses) on the basis of used and useful, excess capacity or prudency findings in any order issued by APUC or the FCC or in any determination by an administrator of an interstate or intrastate pool, nor has any Alaska Entity received notification that the APUC or the FCC or any pool administrator proposes to exclude any such assets from the rate base or revenue calculations for the pools; (c) no Alaska Telco Entity has received any interconnection or resale request pursuant to Section 251 (c) of the Communications Act of 1934, as amended; (d) no Alaska Telco Entity is subject to any pending or, to the Knowledge of Sellers, threatened earnings reduction Proceeding; and (e) no Alaska Telco Entity has agreed to, and no Alaska Telco Entity currently intends to agree to, any reduction in its authorized revenues, except on a revenue neutral basis.
AutoNDA by SimpleDocs

Related to Telephone Operations

  • Telephone Services All telegraph, telephone, and communication connections which Tenant may desire outside the Premises shall be subject to Landlord’s prior written approval, in Landlord’s sole discretion, and the location of all wires and the work in connection therewith shall be performed by contractors approved by Landlord and shall be subject to the direction of Landlord, except that such approval is not required as to Tenant’s cabling from the Premises in a route designated by Landlord to any telephone cabinet or panel provided for Tenant’s connection to the telephone cable serving the Building, so long as Tenant’s equipment does not require connections different than or additional to those to the telephone cabinet or panel provided. As to any such connections or work outside the Premises requiring Landlord’s approval, Landlord reserves the right to designate and control the entity or entities providing telephone or other communication cable installation, removal, repair and maintenance outside the Premises and to restrict and control access to telephone cabinets or panels. In the event Landlord designates a particular vendor or vendors to provide such cable installation, removal, repair and maintenance for the Building, Tenant agrees to abide by and participate in such program. Tenant shall be responsible for and shall pay all costs incurred in connection with the installation of telephone cables and communication wiring in the Premises, including any hook-up, access and maintenance fees related to the installation of such wires and cables in the Premises and the commencement of service therein, and the maintenance thereafter of such wire and cables; and there shall be included in Operating Expenses for the Building all installation, removal, hook-up or maintenance costs incurred by Landlord in connection with telephone cables and communication wiring serving the Building which are not allocable to any individual users of such service but are allocable to the Building generally. If Tenant fails to maintain all telephone cables and communication wiring in the Premises and such failure affects or interferes with the operation or maintenance of any other telephone cables or communication wiring serving the Building, Landlord or any vendor hired by Landlord may enter into and upon the Premises forthwith and perform such repairs, restorations or alterations as Landlord deems necessary in order to eliminate any such interference (and Landlord may recover from Tenant all of Landlord’s costs in connection therewith). No later than the Termination Date, Tenant agrees to remove all telephone cables and communication wiring installed by Tenant for and during Tenant’s occupancy, which Landlord shall request Tenant to remove. Tenant agrees that neither Landlord nor any of its agents or employees shall be liable to Tenant, or any of Tenant’s employees, agents, customers or invitees or anyone claiming through, by or under Tenant, for any damages, injuries, losses, expenses, claims or causes of action because of any interruption, diminution, delay or discontinuance at any time for any reason in the furnishing of any telephone or other communication service to the Premises and the Building.

  • Telephone Monitoring You agree that Chase and its third-party service providers may listen to and record telephone calls as part of providing program services.

  • Telephone Calls Calling, Monitoring and Recording‌ For our mutual protection, and to enable us to provide better service to you, we may monitor and/or tape-record any of our telephone conversations.

  • Telephone Service 7.1 Telephone service means, without visiting the Bank, remotely, commensurate with the procedures and regulations established by the Bank, a client’s using telephone communication, to employ various bank services via the telephone number registered at the Bank. In particular: 7.1.1 Obtaining bank information; 7.1.2 Obtaining information on the client’s account(s) requisites, balances and transactions; 7.1.3 Subscribing for various bank services determined by the Bank and amending the registered data; 7.1.4 Within the limits, making transfers and conversions between own accounts; 7.1.5 Changing the email address and factual/legal address; 7.1.6 Opening current and/or deposit account(s); 7.1.7 Expressing a will to receive, change and/or cancel various bank products (among them credit/deposit) (submission of an application to the Bank); 7.1.8 Adding amounts to deposits, consistent with the terms provided in the respective agreement; 7.1.9 Submission of an application (expression of request) to produce a new card/renew, block/unblock the card; 7.1.10 Renewing, blocking the internet bank password; 7.1.11 Transferring money on a credit/installment card of the client and/or depending on the credit limit established for the card payment of the due amount, including pre-payment; 7.1.12 Submission of an application to receive back the amount charged by an ATM. 7.2 The telephone service is activated upon a client’s opening an account. The telephone service is applicable to all bank accounts of the client. If the client does not wish to receive a telephone service with regard to any of their accounts, the client must notify the Bank in writing or in another form envisaged by this agreement (including by notifying via contact center [telephone service center of the Bank], or by means of the internet bank). 7.3 The client is entitled to make a call from any telephone number for the purpose of blocking the bank card and/or to obtain any general bank information. Blocking the bank card shall be effected only after the client is identified. 7.4 By this agreement, the client expresses consent that any telephone conversation with them (as well as any request/application to obtain bank information, registration for using the service center, amending registered data, receiving bank [including credit/deposit] products and/or carrying out a transaction) shall be recorded on the electronic database of the Bank and in case of dispute the record shall be used as evidence. 7.5 The Bank, for the purpose of identification of the client, shall use telephone numbers of the client registered at the Bank and the questions pre-determined by the Bank. The client is identified before providing a telephone service or any other bank service/upon registering for various bank products (electronic services). Without passing the process of identification, the client shall not receive the telephone service described in clause 7.1 of this agreement, other than bank information of a general nature. Upon each telephone communication with the Bank (each time of receiving a telephone service), the client should undergo the identification procedure (give correct answers to the questions [pre-determined by the Bank] raised by the contact center operator). 7.6 The Bank is authorized to refuse to provide telephone service to a person who fails pass the identification procedure. 7.7 In the event the bank representative suspects that a third person other than the client is making attempts to obtain information or carry out a transaction, the Bank is authorized to refuse to perform the telephone service(s). 7.8 For the purpose of identifying a client, the Bank is entitled, at its own discretion, to establish additional mechanisms (requirements) in case of the disregard of which the client will be unable to receive the service described in clause 7.1 of the present agreement, other than bank information of a general nature. 7.9 The client orders the Bank and gives it the right, while establishing telephone communication with the Bank and after passing relevant identification/verification procedures, to: 7.9.1 Provide to them information on their accounts; 7.9.2 At the request of the client, to perform transactions allowed by the Bank within the limits of the telephone service. 7.10 The client is authorized, at any time, to request the Bank to stop telephone calls service provision and/or offering product(s)and registering. To register such a request, the client should perform one of the listed actions below: 7.10.1 Visit a bank branch/service center; 7.10.2 Register the request at the contact center; 7.10.3 Send a notification to the Bank via the internet bank. 7.11 The Bank is obliged, no later than 10 (ten) working days after receiving the request from the client indicated in clause 7.10 of the agreement, to stop making telephone calls to the client for the purpose of offering services and/or products and registration.

  • Communications and Operations Management a. Network Penetration Testing - DST shall, on approximately an annual basis, contract with an independent third party to conduct a network penetration test on its network having access to or holding or containing Fund Data. DST shall have a process to review and evaluate high risk findings resulting from this testing.

  • TELEPHONE COMMUNICATIONS Both parties may communicate by telephone, but it is agreed that no instructions that require action will be left on any messaging service since neither party can guarantee that they will be received or actioned. Telephone conversations may be recorded by Us for training or monitoring purposes.

  • Telephone Monitoring/Recording From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our customer service or as required by applicable law.

  • Telephone No Name (Including Area Code) Department ---- --------------------- ----------

  • Recording telephone calls You consent to our recording of your telephone calls with us (whether made via TBS or otherwise) and for such recordings to be used for any purpose as we deem fit including to provide evidence of instructions and other verbal communications, for quality and training purposes, as evidence in any proceedings against you or any other person.

  • Telephones The Unit may or may not have a telephone. If this is a material concern please check with Manager to determie if the Unit has phone service. Phones are for local calls only. LIMITED DAMAGE WAIVER PROGRAM

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!