Warranty Resolution. 1. All unresolved warranty issues by the Purchaser against the Member arising under the RWC Warranty Program shall be referred to RWC for settlement in accordance with the procedures established by RWC.
Warranty Resolution. 1. All unresolved warranty issues by the Homeowner against the Member arising under the HOME Remodeler Limited Warranty Program shall be referred to HOME for settlement in accordance with the procedures established by HOME.
Warranty Resolution. CMCO reserves the right to repair or replace defective items subject to this Warranty. CMCO, at its sole discretion, shall repair or replace, but not install, any part or parts of the product found to CMCO satisfaction to be defective within this Warranty. Rev. 12/2023 Any warranty adjustments or repairs made by CMCO shall not extend the initial warranty period. CMCO will not reimburse expenses incurred by the Purchaser in removing, replacing, installing, repairing, or returning defective manufactured products or any parts. CMCO shall not be responsible for any costs or expenses for repairs made by anyone other than CMCO unless such repairs have been authorized in advance, and in writing, by CMCO. Expenses incurred for field repair, replacement, or field services of CMCO manufactured products or parts may be honored at the sole discretion of CMCO. Any agreement for additional field installation charges must be approved by CMCO in writing. To be considered, a fixed price quote from the Purchaser, or its representative, shall be submitted in writing prior to any repairs having been performed. Reasonable expenses may be considered, and final determination is the sole right of CMCO. Invoices issued for field service repairs or replacements, which have not been authorized by CMCO, will not be honored. All invoices issued for field service rework must be specifically broken down into exact material costs, labor hours, mileage, and other charges. Charges that are not specifically broken down, documented, or deemed excessive will not be honored. If repair, replacement, or field services are provided, and CMCO determines that there is no defect within the provisions of this warranty, then the Purchaser shall pay for any and all expenses associated with such repair, replacement, or field service. Our goals at CMCO are to provide quality Deliverables and customer satisfaction. All valid warranty claims will be processed and resolved as expeditiously as possible under the circumstances. Purchasers experiencing quality or other issues with Deliverables should direct their communications to Quality Assurance Department, Chillicothe Metal Co., Inc. THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF CMCO. Other warranties may be issued by CMCO from time to time with respect to a particular Deliverable and, in the absence of other written warranties of this specific nature, t...
Warranty Resolution. 1. All unresolved warranty issues by the Purchaser against the Member arising under the MHWC Warranty Program shall be referred to MHWC for settlement in accordance with the procedures established by MHWC.
