Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2).
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 5. Authority Assets: any materials, plant, data or equipment owned or held by the Authority and provided by the Authority to the Service Provider for use in providing the Services as identified in Schedule 10. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Cabinet Office: the Government Department responsible for procurement law and policy;
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 4. Business Continuity Plan: a plan which sets out the procedures to be adopted by the Service Provider in the event of a Disaster or emergencies (including the procedures to be taken by the Service Provider in planning and providing for any such event), the Business Continuity Plan at the date of this agreement being set out in Schedule 5
Examples of Achieved Service Levels in a sentence
Achieved Service Levels: means in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Part 1 (Contract Management) of Schedule 6 (Contract Management and Authorised Representatives)).
The Authority and the Service Provider will compile a record of Achieved Service Levels and Default Notices issued.
The Service Provider shall provide records of and Management Reports summarising the Achieved Service Levels as provided for in this clause 6 and Schedule 1.
The Contractor shall provide records of and Management Reports summarising the Achieved Service Levels as provided for in Condition 22.
Achieved Service Levels: means in respect of any of the Services in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that part of the Services in the measurement period in question (calculated and expressed in the same way as the Service Level for such element of the Services is calculated and expressed in Part 1 (Contract Management) of Schedule 6 (Contract Management and Authorised Representatives)).
More Definitions of Achieved Service Levels
Achieved Service Levels means, in respect of any Service Level Agreement and for any month, the standard and level of performance actually achieved by the Contractor in the provision of the applicable Service in such month.
Achieved Service Levels in respect of any relevant part of the Library Services the standard of performance actually achieved by Suffolk Libraries in the provision of that part of the Library Services in the Measurement Period in question (calculated and expressed in the same way as the Service Level for that part of the Library Services is calculated and expressed in Schedule 2). ACS: Adult and Community Services Directorate Additional Services: any services to be provided from time to time by Suffolk Libraries other than the Library Services. Agreement: this library services agreement. Alternative Premises: any premises which shall be in substitution for any of the Libraries pursuant to paragraph 3.2.13 of Schedule 11 Additional Premises: any premises which shall be in addition to any of the Libraries and/or any Alternative Premises.
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 5. Authority Assets: any materials, plant, data or equipment owned or held by the Authority and provided by the Authority to the Service Provider for use in providing the Services as identified in Schedule 10. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Cabinet Office: the Government Department responsible for procurement law and policy; Catastrophic Failure: a failure by the Service Provider for whatever reason to implement the Disaster Recovery Plan successfully and in accordance with its terms on the occurrence of a Disaster. Any action by the Service Provider, whether in relation to the Services and this agreement or otherwise, which in the reasonable opinion of the Authority's Representative has or may cause significant harm to the reputation of the Authority. Change: any change to this agreement including to any of the Services.
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Contractor in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 1). Associated Company: any holding company from time to time of the Contractor and any subsidiary from time to time of the Contractor, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Council and the Contractor, the first such persons being set out in Schedule 5. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors.
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 4. Authority's Premises: the premises identified in Schedule 11 and which are to be made available for use by the Service Provider for the provision of the Services on the terms set out in this agreement.
Achieved Service Levels in respect of any Services in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of the Services in the measurement period in question (calculated and expressed in the same way as the Service Level for the Services are calculated and expressed in 0. Arquiva Contract: the services concession contract for the provision, installation and maintenance of equipment enabling the provision of a wireless network in streets and open spaces within the Authority’s administrative area using specified assets, which may include the Authority Assets Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in 0. Authority Assets: any materials, plant or equipment owned or held by the Authority and provided by the Authority for use in providing the Services as identified in 0. Authority's Premises: the premises identified in 0 and which are to be made available for use by the Service Provider for the provision of the Services on the terms set out in this agreement. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Bribery Act: the Xxxxxxx Xxx 0000 and any subordinate legislation made under that Act from time to time together with any guidance or codes of practice issued by the relevant government department concerning the legislation. Catastrophic Failure: is:
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Contractor in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2).] Anti-Slavery Policy: the Council’s anti-slavery policy as notified to the Contractor from time to time.