Service Level Arrangements definition

Service Level Arrangements means the service level arrangements set out in Schedule 2;
Service Level Arrangements the service level arrangements set out in the Statement of Work or as otherwise agreed in writing between the Parties.
Service Level Arrangements means the period of time, further to an Invocation, that the

Examples of Service Level Arrangements in a sentence

  • Good Industry Practice: the standards that fall within the upper quartile of a skilled and experienced provider of business-critical managed services similar or identical to the Services, having regard to factors such as the nature and size of the Parties, any Service Level Arrangements, the term, the pricing structure and any other relevant factors.


More Definitions of Service Level Arrangements

Service Level Arrangements and “SLA” means the service level arrangements set out in Schedule 2.“Service Requirements” means the Client’s requirements for the DaaS Services as set out in the Client’s IPA.
Service Level Arrangements the service level arrangements set out in the Statement of Work. Services: means the use of the Managed Services and/or the Professional Services including consulting, advisory, integration or technical services performed by the Supplier under a Statement of Work or otherwise agreed further to the signed written agreement between the Parties.
Service Level Arrangements means the service level arrangements (“SLA”) set out in the Schedules hereto and in particular SCHEDULE 5;
Service Level Arrangements means the arrangements as defined in Appendix 2 of this
Service Level Arrangements the service level arrangements described in the Specification which shall be provided on a commercially reasonable efforts basis Set-up Service: the due diligence, configuration and related work in respect of the implementation of the Managed Services more particularly described in the Specification. Software: any software used by Caretower to provide the Managed Services to the Customer whether owned by a third party (Third-Party Software), by the Customer (Customer Software) or by Caretower (Supplier Software). Specification: Caretower's document entitled 'Managed Security Service Description and Overview' as amended from time to time by Caretower. A copy will be provided on request to the Customer if it is not supplied around the time of the Purchase Order.
Service Level Arrangements the service level arrangements set out in the Scope of Works.
Service Level Arrangements and “SLA” means the service level arrangements set out in Schedule 2.