Severity 4 Incident definition

Severity 4 Incident means an Event that: (a) has low impact on Client, and (b) causes a malfunction of a non-essential RapidDeploy Service feature. Business Hours 2 business days N/A *For Severity 1 and 2 Events, RapidDeploy will provide continual support until the Event is resolved.
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Severity 4 Incident is an Error that has no impact on the HCS’s businesses and does not result in a loss of the Hosted Service functionality or service. These Errors are minor in nature, such as a cosmetic issue or a documentation error, and are identified as potential problems within the Hosted Service development environment and are addressed on a release/update basis. XXXXX’s response time for a Severity 4 Incident shall be within 3 Business Days. Severity 4 Incidents are typically addressed in routine software updates. HCS contacts for Telephone and on-line chat support: Name: Phone: email: Name: Phone: email: Name: Phone: email: Name: Phone: email: HCS may replace these users by email notification to XXXXX. SCHEDULE F PROJECT CHANGE CONTROL PROCEDURE The following process will be followed if a change to this Agreement is required:
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Severity 4 Incident is a trivial issue that does not materially impact the Element Service and Customer’s production use is continuing.
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Examples of Severity 4 Incident in a sentence

  • Severity 4 Incident means all other Incidents that are not Severity 1, 2 or 3 Incidents.

  • Severity 4 Incident - LowCustomer impacting incident requiring restoration where business/customer impact is manageable despite network, product or service unavailability or degradation.Service Request (Problem)All other network activities that have no impact on customers and are not otherwise classified as a severity incident.

  • Born in 1953 in the tropical, swampy and oil-rich southern state of Tabasco on the Gulf of Mexico, López Obrador was the son of shopkeepers who moved several times dur- ing his childhood, some of which was spent in Chiapas.

  • LEVEL FOUR A Severity 4 Incident is one that has low to minimal impact.


More Definitions of Severity 4 Incident

Severity 4 Incident means an incident that has, or in the reasonable opinion of Telstra is likely to have, adverse effects on the performance of the Consumer VMC Website in a non-trivial way, but does not prevent the satisfactory operation of the Consumer VMC Website . In determining the effect or likely effect of an incident for the purposes of the Severity Levels, Telstra may have regard to any relevant matter, including the: volume of Telstra Customers affected; volume of Consumer VMC Website features affected; nature of Consumer VMC Website features affected; likely duration of the effect; and potential financial, legal, operational and/or reputation effect of the incident on Telstra or Telstra BigPond Customers.
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Related to Severity 4 Incident

  • serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following:

  • Data Incident means a breach of Google’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Data on systems managed by or otherwise controlled by Google.

  • Security Incident means any known successful or unsuccessful attempt by an authorized or unauthorized individual to inappropriately use, disclose, modify, access, or destroy any information or interference with system operations in an information system.

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

  • Environmental Incident means, in relation to a Ship: