Severity 4 Incident definition

Severity 4 Incident means an Event that: (a) has low impact on Client, and (b) causes a malfunction of a non-essential RapidDeploy Service feature. Business Hours 2 business days N/A *For Severity 1 and 2 Events, RapidDeploy will provide continual support until the Event is resolved.
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Severity 4 Incident is a trivial issue that does not materially impact the Element Service and Customer’s production use is continuing.
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Severity 4 Incident is an Error that has no impact on the HCS’s businesses and does not result in a loss of the Hosted Service functionality or service. These Errors are minor in nature, such as a cosmetic issue or a documentation error, and are identified as potential problems within the Hosted Service development environment and are addressed on a release/update basis. JUNYO’s response time for a Severity 4 Incident shall be within 3 Business Days. Severity 4 Incidents are typically addressed in routine software updates. HCS contacts for Telephone and on-line chat support: Name: Phone: email: Name: Phone: email: Name: Phone: email: Name: Phone: email: HCS may replace these users by email notification to JUNYO. The following process will be followed if a change to this Agreement is required:
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Examples of Severity 4 Incident in a sentence

  • Severity 4 Incident - Low Customer impacting incident requiring restoration where business/customer impact is manageable despite network, product or service unavailability or degradation.


More Definitions of Severity 4 Incident

Severity 4 Incident means an incident that has, or in the reasonable opinion of Telstra is likely to have, adverse effects on the performance of the Consumer VMC Website in a non-trivial way, but does not prevent the satisfactory operation of the Consumer VMC Website . In determining the effect or likely effect of an incident for the purposes of the Severity Levels, Telstra may have regard to any relevant matter, including the: volume of Telstra Customers affected; volume of Consumer VMC Website features affected; nature of Consumer VMC Website features affected; likely duration of the effect; and potential financial, legal, operational and/or reputation effect of the incident on Telstra or Telstra BigPond Customers.
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Related to Severity 4 Incident

  • Unusual Incident means those incidents involving serious illness or accidents, death of an individual, injury or illness of an individual requiring inpatient or emergency hospitalization, suicide attempts, a fire requiring the services of a fire department, or any incident requiring abuse investigation.

  • serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following:

  • Critical incident means an occurrence or set of events inconsistent with the routine operation of the facility, or the routine care of a consumer. Critical incidents specifically include but are not necessarily limited to the following: adverse drug events; self-destructive behavior; deaths and injuries to consumers, staff and visitors; medication errors; consumers that are absent without leave (AWOL); neglect or abuse of a consumer; fire; unauthorized disclosure of information; damage to or theft of property belonging to a consumers or the facility; other unexpected occurrences; or events potentially subject to litigation. A critical incident may involve multiple individuals or results.

  • Data Incident means a breach of Google’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Data on systems managed by or otherwise controlled by Google.

  • Privacy Incident means violation of the Minnesota Government Data Practices Act (Minnesota Statutes chapter 13); violation of federal data disclosure or privacy requirements in federal laws, rules and regulations; and/or breach of a contractual obligation to protect State data. This includes, but is not limited to, improper or unauthorized access to, viewing of, obtaining of, acquisition of, use of, disclosure of, damage to, loss of, modification of, alteration to or destruction of State data protected by such State or federal laws or by contract.

  • Severity 3 means the unavailability of an individual resource and automated redundancy is fulfilling demand.

  • Severity 2 means the unavailability of an individual resource and redundant capability is not available or exhausted.

  • Severity means the dollar amount of losses on claims.

  • Security Incident means any known successful or unsuccessful attempt by an authorized or unauthorized individual to inappropriately use, disclose, modify, access, or destroy any information or interference with system operations in an information system.

  • Severity 1 means the unavailability of multiple service resources and redundant capability is not available or has been exhausted.

  • Targeted Unsuccessful Security Incident means an Unsuccessful Security Incident that appears to be an attempt to obtain unauthorized Access, Use, Disclosure, modification or destruction of the Covered Entity’s Electronic PHI.

  • Nuclear incident means any occur- rence including an extraordinary nuclear oc- currence or series of occurrences at the loca- tion or in the course of transportation caus- ing bodily injury, sickness, disease, or death, or loss of or damage to property, or loss of use of property, arising out of or resulting from the radioactive, toxic, explosive, or other hazardous properties of the radioactive material.(b) Any occurrence including an extraor- dinary nuclear occurrence or series of occur- rences causing bodily injury, sickness, dis- ease or death, or loss of or damage to prop- erty, or loss of use of property, arising out of or resulting from the radioactive, toxic, ex- plosive or other hazardous properties of

  • Successful Security Incident means a Security Incident that results in the unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System.

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

  • Cybersecurity Incident means an event occurring on or conducted through a computer network that actually or imminently jeopardizes the integrity, confidentiality, or availability of computers, information or communications systems or networks, physical or virtual infrastructure controlled by computers or information systems, or information resident on any of these. Cybersecurity incident includes, but is not limited to, the existence of a vulnerability in an information system, system security procedures, internal controls, or implementation that is subject to exploitation.

  • Unsuccessful Security Incident means a Security Incident such as routine occurrences that do not result in unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System, such as: (i) unsuccessful attempts to penetrate computer networks or services maintained by Business Associate; and (ii) immaterial incidents such as pings and other broadcast attacks on Business Associate's firewall, port scans, unsuccessful log-on attempts, denials of service and any combination of the above with respect to Business Associate’s Information System.

  • Minor incident means an occurrence involving a consumer during service provision that is not a major incident and that:

  • Terrorist Incident means an act of violence by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government, that is deemed terrorism by the United States Government other than civil disorder or riot, that is not an act of war, declared or undeclared, that results in Loss of life or major damage to property.

  • Pollution Incident means an occurrence or series of occurrences having the same origin, which results or may result in a discharge of oil and/or hazardous and noxious substances and which poses or may pose a threat to the marine environment, or to the coastline or related interests of one or more States, and which requires emergency action or other immediate response;

  • Reportable Incident means a situation in which a Client has suffered Harm or experienced a Close Call or any Hazard that could lead to Client harm, all in accordance with Schedule “D”, Appendix 4.

  • Environmental Incident means, in relation to each Ship:

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Cyber Security Incident means any malicious or suspicious event that disrupts, or was an attempt to disrupt, the operation of those programmable electronic devices and communications networks including hardware, software and data that are essential to the Reliable Operation of the Bulk Power System.++

  • Major incident means an occurrence involving a consumer during service provision that:

  • Data Security Incident means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Agreement Personal Data transmitted, stored or otherwise Processed;

  • Discrepancies incident to shipment means any differences (e.g., count or condition) between the items documented to have been shipped and items actually received.