Architecture Standards and Information Technology Planning Sample Clauses

Architecture Standards and Information Technology Planning. (a) As requested by ACE and as a New Service, IBM shall assist ACE in defining information technology architectures and standards on an ongoing basis and in preparing long-term strategic information technology plans and short-term implementation plans on an annual basis (each an "Information Systems Plan"). The assistance to be ------------------------ provided by IBM shall include (i) participation with ACE representatives on permanent and ad-hoc committees and working groups addressing such issues; (ii) assessments of the then-current information technology architectures, standards and systems; (iii) analyses of the appropriate direction for such architectures, standards and systems in light of business priorities, business strategies and competitive market forces; and (iv) recommendations regarding information technology architectures and platforms, software and hardware products, information technology strategies and directions, and other enabling technologies. With respect to each recommendation, IBM shall provide: (i) cost projections and cost/benefit analyses; (ii) the changes, if any, in the personnel and other resources required to operate and support the changed environment; (iii) the resulting impact on ACE's information technology costs; (iv) the expected performance, quality, responsiveness, efficiency, reliability and other service levels; and (v) general plans and projected time schedules for development and implementation. (b) ACE shall have final authority to promulgate information technology architectures, standards and plans and to modify or grant waivers from such architectures, standards or plans. IBM shall subject to mutual agreement through the Change Control process (i) comply with and enforce the information technology architectures, standards and plans established by ACE, (ii) modify the Services as and to the extent necessary to conform to such architectures, standards and plans, and (iii) obtain ACE's prior approval for any deviations from such architectures, standards or plans. (c) IBM shall provide the following information to ACE for its forecasting and budgeting processes: (i) base utilization; (ii) changes to the environment impacting ACE costs or utilization; and (iii) opportunities to modify or improve the Services to reduce the charges, pass-through expenses or retained expenses incurred by ACE. Such information shall be provided at ACE's request and in accordance with the schedule mutually agreed by the Parties.
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Architecture Standards and Information Technology Planning. (a) CSC Support. As requested by Sears from time to time, CSC shall assist Sears in defining information technology architectures and standards applicable to the activities that are the subject of the Services on an ongoing basis (collectively, the “Sears Standards”) and in annually preparing long-term strategic information technology plans and short-term implementation plans based thereon. The assistance to be provided by CSC shall include: (i) active participation with Sears representatives on permanent and ad hoc committees and working groups addressing such issues as further specified in the Transaction Document, or otherwise agreed to by the Parties; (ii) assessments of the then-current Sears Standards at a level of detail sufficient to permit Sears to make informed business decisions; (iii) analyses of the appropriate direction for such Sears Standards in light of business priorities, business strategies, competitive market forces and changes in technology; (iv) the provision of information to Sears regarding CSC’s information technology strategies for its own business; (v) technology briefings from an industry perspective, (vi) accompanying Sears, upon Sears’ request, at meetings with other technology vendors (e.g., Microsoft), and (vii) recommendations regarding information technology architectures and platforms, software and hardware products, information technology strategies, standards and directions, and other enabling technologies. With respect to each recommendation Sears’ elects to investigate further, CSC shall provide the following at a level of detail sufficient to permit Sears to make an informed business decision: (A) cost projections and cost/benefit analyses; (B) the changes, if any, in the Software, Equipment, Materials, Personnel and other resources required to operate and support the changed environment; (C) the resulting impact on Sears’ information technology costs; and (D) the expected performance, quality, responsiveness, efficiency, reliability, security risks and other Service Levels. CSC shall, and shall cause the CSC Personnel to, perform their respective obligations under this Agreement without any preference for or bias toward any Software, Equipment or other products licensed or sold by CSC, its Affiliates or any other CSC Personnel, including in connection with any recommendations that CSC or the CSC Personnel may make regarding business processes, technologies or specific solutions that Sears should adopt.
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Architecture Standards and Information Technology Planning 
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