Supplier Support. Boeing has entered, or anticipates entering, into product support agreements with suppliers (Boeing Suppliers) of major system components manufactured by such Suppliers to be installed on the Aircraft (Supplier Components). Such product support agreements commit, or are expected to commit, the Boeing Suppliers to provide to Boeing's customers and/or such customer's designees support services with respect to the Supplier Components which can be reasonably expected to be required during the course of normal operation. This support includes but is not limited to shelf-stock of certain spare parts, emergency spare parts, timely delivery of spare parts, and technical data related to the Supplier Components. Copies of such product support agreements will be provided to Customer on or about September 22, 2000, in Boeing Document D6-56115, Volumes 1 and 2. In the event Customer has used due diligence in attempting to resolve any difficulty arising in normal business transactions between Customer and a Boeing Supplier with respect to product support for a Supplier Component manufactured by such Supplier and if such difficulty remains unresolved, Boeing will, if requested by Customer, assist Customer in resolving such difficulty. Assistance will be provided by the Customer Supplier Services organization.
Supplier Support. As requested by Kraft, Supplier shall assist Kraft on an on-going basis in defining (A) information technology and other standards, policies, practices, processes, procedures and controls to be adhered to and enforced by Supplier in the performance of the Services; and (B) the associated IT technologies architectures, standards, products and systems to be provided, operated, managed, supported and/or used by Supplier in connection therewith (collectively, the “Kraft Standards”). As of the Effective Date, the Kraft Standards include the standards set forth on Schedule 8. Supplier also shall assist Kraft on an annual basis or otherwise as requested by Kraft in preparing Strategic Plans and short-term implementation plans. The assistance to be provided by Supplier shall include: (i) active participation with Kraft representatives on permanent and ad-hoc committees and working groups addressing such issues; (ii) assessments of the then-current Kraft Standards at a level of detail sufficient to permit Kraft to make informed business decisions; (iii) analyses of the appropriate direction for such Kraft Standards in light of business priorities, business strategies, competitive market forces, and changes in technology; (iv) the provision of information to Kraft regarding Supplier’s technology, business processes and telecommunications strategies for its own business that Supplier generally makes available to its customers; and (v) recommendations regarding standards, processes, procedures and controls and associated technology architectures, standards, products and systems. With respect to each recommendation, Supplier shall provide the following at a level of detail sufficient to permit Kraft to make an informed business decision: (i) the projected cost to Kraft and the Eligible Recipients and cost/benefit analyses; (ii) the changes, if any, in the personnel and other resources Supplier, Kraft and/or the Eligible Recipients will require to operate and support the changed environment; (iii) the resulting impact on the total costs of Kraft and the Eligible Recipients; (iv) the expected performance, quality, responsiveness, efficiency, reliability, security risks and other service levels; and (v) general plans and projected time schedules for development and implementation. Any assistance provided by [ * * * ] under [ * * * ] or [ * * * ], [ * * * ], or [ * * * ] (except as otherwise provided in [ * * * ]) shall be at no [ * * * ] beyond the [ * * * ] specified in ...
Supplier Support. 7.1 Prior to supply of the Products, and for the Term, the Supplier will make available to UoA a telephone number at which the Supplier can be contacted between [ ] hours, [ ] days a week to provide support to UoA and answer any questions UoA may have in relation to the Products or the Services. The Supplier will ensure it has appropriately qualified personnel to provide the aforementioned support to UoA.
Supplier Support. At CoreLogic’s request, Supplier shall assist CoreLogic on an ongoing basis in developing CoreLogic Standards, annual Strategic Plans and short-term implementation plans. The assistance to be provided by Supplier shall include: (i) active participation with CoreLogic representatives on permanent and ad-hoc committees and working groups addressing such issues; (ii) assessments of the then-current CoreLogic Standards; (iii) analyses of the appropriate direction for such CoreLogic Standards in light of business priorities, business strategies, competitive market forces, and changes in technology; (iv) to the extent that such information is made generally available to Supplier’s customers, the provision of information to CoreLogic regarding Supplier’s technology, business processes and telecommunications strategies for its own business; and (v) recommendations regarding standards, processes, procedures, methodologies and controls and associated information technology architectures, standards, products and systems. With respect to each recommendation, Supplier shall provide the following at a level of detail sufficient to permit CoreLogic to make an informed business decision: (A) the projected cost to the Eligible Recipients and cost/benefit analyses; (B) the changes, if any, in the personnel and other resources Supplier and/or the Eligible Recipients will require to operate and support the changed environment; (C) the resulting impact on the total costs of the Eligible Recipients; (D) the expected performance, quality, responsiveness, efficiency, reliability, security risks and other service levels; and (E) general plans and projected time schedules for development and implementation. Supplier shall provide such assistance at no additional charges to CoreLogic unless such assistance meets the definition of New Services.
Supplier Support. Supplier will provide to Alcatel and its customers the following levels of support during the Product warranty period or if purchased from Supplier a Support Service contract:
Supplier Support. The Buyer hereby agrees and acknowledges that it shall be solely responsible for dealing with enquiries and complaints from Suppliers in respect of a Buyer Offer. The Buyer shall supply an email address, telephone number and postal address to Buyers for the purpose of support, complaints and enquiries. In responding to and handling support, requests, enquiries and complaints, the Buyer shall, and shall procure that its staff shall, respond promptly and act in a professional and business-like manner in their communications with Suppliers.
Supplier Support. Supplier shall give the Merck Group all reasonable assistance in its efforts to introduce and sell the Products in the Territory. This includes, free of charge, the supply of promotional materials and other marketing instruments in reasonable quantities, some training of the sales staff of the Merck Group and the supply of information and data requested by Merck which is reasonably necessary to establish the Products and to promote an effective Product launch. Such information and data include, but is not limited to, the Launch Package and the Material Master Standard Data Structure. The Launch Package is attached as Appendix 4; the Material Master Standard Data Structure will be compiled by the parties after the Effective Date and attached to Appendix 4, by way of written and executed amendment. Supplier shall be solely responsible for the protection of its intellectual property rights in Property and retains sole and exclusive ownership of all such intellectual property. No rights regarding the Products, except those expressly stated in this Agreement, are transferred to the Merck Group under this Agreement.
Supplier Support. At Allianz's request, Supplier shall assist Allianz on an ongoing basis in developing Allianz Standards, annual Strategic Plans and short-term implementation plans. The assistance to be provided by Supplier shall include: (i) active participation with Allianz representatives on permanent and ad-hoc committees and working groups addressing such issues; (ii) assessments of the then-current Allianz Standards; (iii) analyses of the appropriate direction for such Allianz Standards in light of business priorities, business strategies, competitive market forces, and changes in technology; (iv) the provision of information to Allianz regarding Supplier’s technology, business processes and telecommunications strategies for its own business; and (v) recommendations regarding standards, processes, procedures and controls and associated information technology architectures, standards, products and systems. With respect to each recommendation, Supplier shall provide, with Allianz’s timely input, the following at a level of detail sufficient to permit Allianz to make an informed business decision: (i) the projected cost to Allianz and the Eligible Recipients and cost/benefit analyses; (ii) the changes, if any, in the personnel and other resources Supplier, Allianz and/or the Eligible Recipients will require to operate and support the changed environment; (iii) the resulting impact on the total costs of Allianz and the Eligible Recipients; (iv) the expected performance, quality, responsiveness, efficiency, reliability, security risks and other service levels; and (v) general plans and projected time schedules for development and implementation. Supplier shall provide such assistance at no additional charge, unless an additional charge has been approved in advance by Allianz.
Supplier Support. At Ascension Health’s request, Supplier shall assist Ascension Health on an ongoing basis in developing Ascension Health Standards, annual Strategic Plans and short-term implementation plans with respect to revenue cycle strategies. The assistance to be provided by Supplier shall include: (i) active participation with Ascension Health representatives on permanent and ad-hoc committees and working groups addressing such issues; (ii) assessments of the then-current Ascension Health Standards; (iii) analyses of the appropriate direction for such Ascension Health Standards in light of business priorities, business strategies, competitive market forces, and changes in technology; (iv) the provision of information to Ascension Health regarding Supplier’s
Supplier Support. Boeing has or intends to enter into product support agreements with suppliers of major system components on Aircraft, except for equipment furnished by Customer. Such agreements commit the suppliers to provide to Customer support that can be reasonably expected to be required by Customer during the course of normal operation. Copies of such product support agreements will be provided to Customer. If Customer attempts to resolve any difficulty arising in normal business transactions between itself and a Boeing supplier with respect to product support and if such difficulty remains unresolved, Boeing will, if requested by Customer, assist Customer in resolving such difficulty.
