Basic Maintenance Services. Software Maintenance Services consist of (a) the provision of Software updates, (b) the provision of Error corrections, as defined herein, for the Software, and (c) the provision of telephone support in connection with the Software. Software Maintenance Services will be provided in accordance with the terms of this Section 3 to those customers who have purchased Maintenance Services under this Agreement for the applicable Software. Software Maintenance Services are, and will continue to be, available under this Agreement only to the extent that these services are made available by SISW with respect to the Software, or any portion of the Software, to its customer base in general.
Basic Maintenance Services. Maintenance Services consist of (a) Software updates, (b) Error corrections (as defined below), and (c) technical support. Perpetual Software licenses do not include Maintenance Services which must be purchased separately. Maintenance Services will be available hereunder to the extent that SISW makes such services available to its customer base in general.
Basic Maintenance Services. Maintenance Services consist of (a) Software updates, (b) Error corrections (as defined below), and
Basic Maintenance Services. Maintenance Services consist of (a) Software updates, (b) Error corrections (as defined below), and (c) technical support. Maintenance Services will be available hereunder to the extent that LYT makes such services available to its customer base in general. Products provided at no fees or that are designated as retired, discontinued, obsolete or legacy are not covered by any Maintenance Services, unless explicitly specified otherwise on a LYT ordering document or quote that is referenced in a Customer-issued Purchase Order or in the Agreement, e.g., by reference to End-of-Life Maintenance Services or Extended Maintenance Services.
Basic Maintenance Services. Software: Payment Due Date Amount Annual Maintenance Fee and Payment Timetable May 1, 2008 *** May 1, 2009 *** May 1, 2010 *** May 1, 2011 *** May 1, 2012 *** Client shall pay the above Annual Maintenance Fee for and receive Basic Maintenance Services for the Software from the Effective Date to April 30, 2013. Thereafter, Basic Maintenance Services shall renew at the then-current Annual Maintenance Fee for consecutive annual periods unless either party gives the other party notice of non-renewal given at least 60 days prior to expiration of the then-current term. In the event of Client’s non-renewal of Basic Maintenance Services for the Software, continued use of the Software is subject to payment by Client of an annual use fee as set forth in the above “Use Fee and Payment Timetable”. ***
Basic Maintenance Services. Software: Payment Due Date Amount Annual Maintenance Fee and Payment Timetable March 1, 2008 *** March 1, 2009 *** March 1, 2010 *** March 1, 2011 *** March 1, 2012 *** Client shall pay the above Annual Maintenance Fee for and receive Basic Maintenance Services for the Software from the Effective Date to February 28, 2013. Thereafter, Basic Maintenance Services shall renew at the then-current Annual Maintenance Fee for consecutive annual periods unless either party gives the other party notice of non-renewal given at least 60 days prior to expiration of the then-current term. In the event of non-renewal of Basic Maintenance Services for the Software, this Exhibit 1c and Client’s license to the Software listed on this Exhibit 1c shall terminate as of the date of expiration of Basic Maintenance Services. *** CONFIDENTIAL TREATMENT REQUESTED BY KLNF KLNF 0019
