Callback Response Sample Clauses

Callback Response. Failure by Contractor to successfully complete the work described in a Purchase Order will result in a Callback. The TFC Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge, and any required material to correct the problem. Contractor shall check in and out with the TFC Contract Administrator to ensure that the TFC Contract Administrator logs the commencement and completion times for the “Callback Service Ticket,” or summary list, for the services performed to correct the problem described in the original Purchase Order. Contractor shall provide the following information on the Callback Service Ticket: (i) building name; (ii) asset name and number; (iii) TFC work order number; (iv) name of Contractor personnel performing the work; (v) trade category of person performing the work; (vi) number of hours worked; (vii) itemized list of parts/material used/replaced; and (viii) narrative description of what the technician found that was causing the problem and what was done to correct it.
Sample 1Sample 2Sample 3See All (6)
AutoNDA by SimpleDocs
Callback Response. Failure by Contractor to successfully complete a service will result in a Callback, as defined in Section 1.13. The TFC Contract Administrator will contact the Contractor and notify them of the Callback Contractor shall respond to a Callback during normal working hours, as defined in Section 1.01. (j) of this Contract, and also during any overtime hours. All calls shall be answered on-site in thirty (30) minutes or less during regular working hours and not more than sixty (60) outside of regular working hours. If a call is not answered in the specified time, TFC may engage a third party to answer the call and charge the cost of the repairs to Contractor.
Sample 1
Callback Response. Failure by Contractor to successfully complete the work described in a Purchase Order will result in a Callback. The Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge, and any required material to correct the problem. Contractor shall check in and out with the Contract Administrator to ensure that the Contract Administrator logs the commencement and completion times for the “Callback Service Ticket,” or summary list, for the services performed to correct the problem described in the original Purchase Order. Contractor shall provide the following information on the Callback Service Ticket: (i) building name; (ii) asset name and number; (iii) TFC work order number; (iv) name of Contractor personnel performing the work; (v) trade category of person performing the work; (vi) number of hours worked; (vii) itemized list of parts/material used/replaced; and (viii) narrative description of what the technician found that was causing the problem and what was done to correct it. 2.01. CONTRACT AWARD. (a) This Contract shall be effective as of the date of the last party to sign and shall expire on August 31, 2022, unless extended by the parties by amendment to this Contract or terminated earlier, as provided in Section 2.3 below. TFC shall have the option to renew the Contract for one (1) additional two (2) year period. If such option is exercised the renewal period shall commence September 1, 2022, and expire on August 31, 2024 (hereinafter referred to as the “Renewal Period”). Any extension or renewal of the Contract shall be subject to the provisions, terms and conditions contained in this Contract, as and if amended, as well as any approved provisions, terms or conditions. Additionally, the parties by mutual agreement may extend the term for up to ninety (90) additional calendar days. (b) Notwithstanding the termination or expiration of this Contract, the provisions of this Contract regarding confidentiality, indemnification, transition, records, right to audit and independent audit, property rights, dispute resolution, invoice and fees verification, and default shall survive the termination or expiration dates of this Contract. (c) This Contract is contingent upon continued availability of funding. If funds become unavailable through lack of legislative appropriation, legislative budget cuts,...
Sample 1
Callback Response. Failure by Contractor to successfully complete the work described in a Delivery Release will result in a Callback. The Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with any required labor or material to correct the problem. The Contractor shall check in and out with the Contract Administrator to ensure that the Contract Administrator logs the commencement and completion times for the “Callback Service Ticket”, or summary list, for the services performed to correct the problem described in the original Delivery Release. Contractor shall provide the following information on the Service Ticket: (a) building name; (b) TFC work order number; (c) name of Contractor personnel performing the work; (d) trade category of person performing the work; (e) number of hours worked; and, (f) narrative description of the completed services.
Sample 1
Callback Response. The Contract Administrator will contact the Contractor and notify them of a Callback. The Contactor will respond to the Callback no later than the next business day with any required labor or material to correct the problem. Contractor is to perform Callback service at no additional cost to TFC, regardless of whether the work is performed during normal working hours or overtime hours. The Contractor shall check in and out with the Contract Administrator to ensure that the Contract Administrator logs the commencement and completion times for the Callback
Sample 1
Callback Response. Failure by Contractor to successfully complete the work described in a Delivery Release will result in a Callback. The Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge, and any required material to correct the problem. Contractor shall check in and out with the Contract Administrator to ensure that the Contract Administrator logs the commencement and completion times for the “Callback Service Ticket,” or summary list, for the services performed to correct the problem described in the original Delivery Release. Contractor shall provide the following information on the Callback Service Ticket: (i) building name; (ii) asset name and number; (iii) TFC work order number; (iv) name of Contractor personnel performing the work; (v) trade category of person performing the work; (vi) number of hours worked; (vii) itemized list of parts/material used/replaced; and
Sample 1
Callback Response. Failure by Contractor to successfully complete the work will result in a Callback. The Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge and any required material to correct the problem. Contractor shall check in and out with the Contract Administrator to ensure that the Contract Administrator logs the commencement and completion times for the “Callback Service Ticket”, or summary list, for the services performed to correct the problem described. Contractor shall provide the following information on the Service Ticket: (a) building name; (b) name of Contractor personnel performing the Work. (c) number of hours worked. (d) itemized list of parts/material used/replaced; and (e) narrative description of what the technician found that was causing the problem and what was done to correct it.
Sample 1
AutoNDA by SimpleDocs

Related to Callback Response

  • Line Item Question Response 46 Do your warranties cover all products, parts, and labor? Warranties are those supplied by the equipment manufacturers. Generally cover parts and labor. * 47 Do your warranties impose usage restrictions or other limitations that adversely affect coverage? Warranty will not cover abuse or lack of maintenance. * 48 Do your warranties cover the expense of technicians' travel time and mileage to perform warranty repairs? Yes * 49 Are there any geographic regions of the United States or Canada (as applicable) for which you cannot provide a certified technician to perform warranty repairs? How will Sourcewell participating entities in these regions be provided service for warranty repair? We have coverage in the United States. * 50 Will you cover warranty service for items made by other manufacturers that are part of your proposal, or are these warranties issues typically passed on to the original equipment manufacturer? We warranty any work we preform. The equipment is covered by the original equipment manufacturer. * 51 What are your proposed exchange and return programs and policies? Special order items are not returnable and will not be exchanged. If a manufacture will take back an item they consider returnable, the return must have an RMA and be returned within 90 days in the original carton. All freight, restocking, damage plus a service fee will be deducted form the credit for equipment. * 52 Describe any service contract options for the items included in your proposal. We offer preventative maintenance contracts for refrigeration equipment in Texas. DFW, Houston, Beaumont and Austin. * 53 Describe your payment terms and accepted payment methods. Standard payment terms are Net 30 days. To be considered for an open account, all new customers will be required to complete a New Customer Application and provide tax exemption certification if applicable. All applicants are subject to Strategic's Credit Terms and Policies and must meet criteria specified therein. Finance charges of 1/5% per month (18% APR) or the maximum rate that an applicant may lawfully contract to pay, whichever is less, on any payment Seller considers past due until collected. Accepted payment methods include check, ACH, wire transfer, credit card * 54 Describe any leasing or financing options available for use by educational or governmental entities. TriMark Strategic has developed business relationships with several reputable third-party leasing companies and can provide Sourcewell customers with information regarding this option upon request. * 55 Describe any standard transaction documents that you propose to use in connection with an awarded contract (order forms, terms and conditions, service level agreements, etc.). Upload a sample of each (as applicable) in the document upload section of your response. Strategic will require a valid Purchase Order from Sourcewell customers. Upon acceptance, Strategic will agree to the terms and conditions set forth in the Purchase Order. All quotes submitted by Strategic to Sourcewell customers will be on a standard Quotation Form and will have this statement regarding the Terms of Sale: "This Quote shall be subject to Trimark's Terms of Sale http//xxx.xxxxxxxxxx.xxx/XxxxXxxxx/XxxxXxxxxxxxx/Xxxx/XxxXxxx-Xxxxx- and-Conditions-of-Sale.pdf, which are incorporated herein by reference. The customer's Purchase Order terms and conditions shall govern. *

  • Incident Response Operator shall have a written incident response plan that reflects best practices and is consistent with industry standards and federal and state law for responding to a data breach, breach of security, privacy incident or unauthorized acquisition or use of any portion of Data, including PII, and agrees to provide LEA, upon request, an executive summary of the written incident response plan.

  • Timing of Response Intermediary agrees to execute instructions as soon as reasonably practicable, but not later than five business days after receipt of the instructions by the Intermediary.

  • Employee Response The employee upon whom a Notice of Proposed Action has been served shall have seven (7) calendar days to respond to the appointing authority either orally or in writing before the proposed action may be taken. Upon request of the employee and for good cause, the appointing authority may extend in writing the period to respond. If the employee's response is not filed within seven (7) days or during an extension, the right to respond is lost.

  • Timing of Bank Response The Bank shall respond to such claimant within 90 days after receiving the claim. If the Bank determines that special circumstances require additional time for processing the claim, the Bank can extend the response period by an additional 90 days by notifying the claimant in writing, prior to the end of the initial 90-day period, that an additional period is required. The notice of extension must set forth the special circumstances and the date by which the Bank expects to render its decision.

  • Company’s Response Upon receipt by the Company of a copy of a Conversion Notice, the Company shall as soon as practicable, but in no event later than one (1) Business Day after receipt of such Conversion Notice, send, via email, facsimile or overnight courier, a confirmation of receipt of such Conversion Notice to such Holder indicating that the Company will process such Conversion Notice in accordance with the terms herein. Within two (2) Business Days after the date of the Conversion Confirmation, the Company shall have issued and electronically transferred the shares to the Broker indicated in the Conversion Notice; should the Company be unable to transfer the shares electronically, it shall, within two (2) Business Days after the date of the Conversion Confirmation, have surrendered to FedEx for delivery the next day to the address as specified in the Conversion Notice, a certificate, registered in the name of the Holder, for the number of shares of Common Stock to which the Holder shall be entitled.

  • Timing of Company Response The Company shall respond to such claimant within 90 days after receiving the claim. If the Company determines that special circumstances require additional time for processing the claim, the Company can extend the response period by an additional 90 days by notifying the claimant in writing, prior to the end of the initial 90-day period, that an additional period is required. The notice of extension must set forth the special circumstances and the date by which the Company expects to render its decision.

  • Timely and Sustained Response Interconnection Customer shall ensure that the Small Generating Facility’s real power response to sustained frequency deviations outside of the deadband setting is automatically provided and shall begin immediately after frequency deviates outside of the deadband, and to the extent the Small Generating Facility has operating capability in the direction needed to correct the frequency deviation. Interconnection Customer shall not block or otherwise inhibit the ability of the governor or equivalent controls to respond and shall ensure that the response is not inhibited, except under certain operational constraints including, but not limited to, ambient temperature limitations, physical energy limitations, outages of mechanical equipment, or regulatory requirements. The Small Generating Facility shall sustain the real power response at least until system frequency returns to a value within the deadband setting of the governor or equivalent controls. An Applicable Reliability Standard with equivalent or more stringent requirements shall supersede the above requirements.

  • Emergency Response Partners must develop, maintain, and carry out a response plan for public water system emergencies, including disease outbreaks, spills, operational failures, and water system contamination. Partners must notify DWS in a timely manner of emergencies that may affect drinking water supplies.

  • Timing of Administrator Response The Administrator shall respond to such Claimant within ninety (90) days after receiving the claim. If the Administrator determines that special circumstances require additional time for processing the claim, the Administrator can extend the response period by an additional ninety (90) days by notifying the Claimant in writing, prior to the end of the initial ninety (90) day period, that an additional period is required. The notice of extension must set forth the special circumstances and the date by which the Administrator expects to render its decision.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!