Client Grievances Sample Clauses

Client Grievances. If applicable, the Contractor and its subcontractors shall use a procedure through which clients may present grievances about the operation of the program that result in the denial, suspension or reduction of services provided pursuant to this Contract and which is acceptable to and approved by the State.
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Client Grievances. A. The Contractor shall establish procedures through which applicants for and recipients of services under any Contract may present grievances concerning the activities of the Contractor or any Subcontractor(s) related to service delivery. The procedures shall be written and submitted to the County for approval. The Contractor shall record and maintain in writing all grievances and actions taken to resolve them.
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Client Grievances. C.3.9.1 The Provider shall comply with all procedures for filing grievances and resolution in accordance with STFH Program Rules and the HSRA. The Provider shall post these procedures in common areas, including in dining rooms, meeting areas, common hallways and administrative offices at each temporary housing facility.
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Client Grievances. CONTRACTOR shall establish a written procedure to resolve client grievances. At the request of COUNTY’s Program Manager, CONTRACTOR shall submit such procedures to COUNTY within five (5) calendar days from date of the request.
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Client Grievances. XIX. CONFIDENTIALITY..................................................................................................
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Client Grievances. A. The Agency shall establish procedures through which applicants for and recipients of services under any Contract may present grievances concerning the activities of the Agency or any Subagencies related to service delivery. The procedures shall be written and submitted to the County for approval. The Agency shall record and maintain in writing all grievances and actions taken to resolve them.
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Related to Client Grievances

  • Processing Grievances The grievant shall be granted reasonable time off with pay from regularly scheduled duty hours to process a grievance, provided that the time off will be devoted to the prompt and efficient investigation and handling of grievances, subject to the following:

  • Policy Grievances Where either party to this agreement disputes the general application, interpretation or alleged violation of an article of this agreement, the dispute shall be discussed initially with the General Manager, his/her designate or the Union within 30 calendar days of the occurrence. Where no satisfactory agreement is reached, either party, within a further 30 calendar days, may submit the dispute to arbitration, as set out in Article 9 of this agreement.

  • Group Grievances No more than five (5) grievants will be permitted to attend grievance meetings.

  • COMPLAINTS AND GRIEVANCES 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.

  • Grievances Where an Employee alleges that she has been suspended or discharged in violation of Article 23.01, she may within ten (10) days of the date on which she was notified in writing or within twenty (20) days of the date of her discharge or suspension, whichever is later, invoke the grievance procedure including provisions for Arbitration contained in Article 26, and for the purpose of a grievance, alleging violation of Article 23.01 she may lodge her grievance at the final level of the grievance procedure.

  • Grievances and Complaints 5.1 It is the mutual desire of the parties hereto that grievances and complaints relative to this Agreement or working conditions generally shall be adjusted as quickly as possible.

  • Disciplinary Grievances If the grievance is not resolved at Step 2, the Union may file a request for mediation with the Public Employment Relations Commission (PERC) in accordance with WAC 000-00-000, with a copy to the Office of Financial Management/SHR/Labor Relations Section (OFM/SHR/LRS) and the Human Resources Office within fifteen (15) days of receipt of the Step 2 decision. In addition to all other filing requirements, the request must include a copy of the grievance and all previous responses.

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