Customer Interface. This section of the HSE Management Plan shall include the following:
Customer Interface. This section of the ES&H Management Plan shall include the following:
Customer Interface. CME hereby acknowledges and agrees that, other than any CME Materials incorporated in Company’s Customer Interface, as between CME and Company, all right, title and interest in and to the Company’s Customer Interface and Company Trademarks shall inure to and become the exclusive property of Company. If applicable, Company represents that its agreements with its Customers prohibit such Customers from reverse engineering or altering the gateway portion of Company’s software that directly interfaces with the CME Interfaces.
Customer Interface. The hours of service delivery will be between 9am and 5pm Monday to Friday during school terms. The Thomson Screening Helpdesk will be available for any support questions during these times
Customer Interface. KPI Compliance Target Review period Method Deal with complaints in accordance with the Councils’ corporate guidelines and systems 100% Monthly Client Team Report Meet regularly with the Contact Centre to discuss any issues/problems new projects/JWCT matters to ensure that they are kept up to date on all issues which may arise within the contract 100% Monthly Client Team Report Facilitate meetings between the Contact Centre and Serco to ensure any issues raised by any party can be promptly and efficiently tracked and resolved, preventing adverse service impact 100% Monthly Client Team Report Ensure the Contact Centre is trained to use and kept up to date with the functionality of Serco’s Whitespace IT system and link into each Council’s own systems as required 100% Monthly Client Team Report
Customer Interface. The Xerox Account Associate is available on call to provide contracted services to the client. The Xerox Account Associate shall be available on call to provide contracted services to the client on the following days of the week: Monday thru Friday. For 8 hours per day, with standard hours of Copy Center Representative is expected to work City Hall hours (Summer 7-4, Winter 8- 5). And shall operate 1 standard shift per day. (except standard Xerox and client holidays.) AAS- 101 Equipment Tracking Xerox Managed Services shall maintains an equipment listing with each device’s model number, serial number and location for all the equipment managed under this contract. N/A AAS- 201 Machine Move Coordination Xerox may coordinate equipment relocations for equipment managed by Xerox Services under this agreement. Client shall be responsible for any applicable move costs incurred for client requested and approved equipment moves. N/A AAS- 202 End-user support and training The Xerox Account Associate shall respond to questions regarding the operation of equipment and provide basic end-user operator support where appropriate N/A AAS- 203 Supplies Management Support Xerox shall coordinate inventory and reorder of client replaceable supplies at client agreed-upon locations. Xerox shall provide supplies management support for up to 2 Xerox devices and client’s 6 Konica Minolta walk-up devices. At the following locations: 000 X. Xxxxx Xxx., Xxxxxxxxx, XX. AAS- 204 Service Component Work Process Descriptions Service Configuration Parameters Service Market Code1 Key Operator Support Xerox shall replenish client replaceable supplies and provides light output device maintenance (keyop) at client agreed-upon locations and schedules.
Customer Interface. As a part of the scheduling process, the Contractor shall coordinate all work with the person in charge of the facility where the work is to be accomplished to minimize the possibility of life-threatening situations, loss or damage of product or property, and operational problems at the facility. The Contractor shall report to the Contracting Officer or COR those instances when access to facilities could not be gained because the customer was not available at the prearranged time. In the event that access to the facility was denied due to security or threat, the Contractor shall notify the Contracting Officer or COR along with explanation and validation of denial of access in the CMMS tied to the work request. If the work requires an interruption in utility services or the disconnection of any utility to or within a facility, or requires that a facility be vacated, the Contractor shall notify customers, facility users, and the Contracting Officer and COR 72 hours prior to the scheduled interruption and shall schedule work in a manner to minimize disruption of the activity's operation.
Customer Interface. Service Provider shall provide for all traditional customer- facing aspects of regulated electricity distribution service including responding to service interruptions and power quality problems, handling service connections and disconnections, and providing for customer service and support.
Customer Interface. 6 5.4 Changes in Scope........................................................................... 6 5.5
Customer Interface. Joint Venture Company shall fulfill all sales of Products under all Transferred Contracts, shall invoice Authorized Customers for all sales of Products under all Transferred Contracts, and shall use commercially reasonable efforts to collect the amounts due under such invoices. At Joint Venture Company’s request from time to time, Loop shall provide reasonable assistance to Joint Venture Company in such invoicing and collection process at Joint Venture Company’s expense. Chuyển giao khách hàng: Công ty liên doanh sẽ hoàn thành tất cả việc bán Sản phẩm theo Hợp đồng được chuyển giao, sẽ lập hóa đơn yêu cầu Khách hàng được phép thanh toán tiền bán Sản phẩm theo Hợp đồng được chuyển giao, và sẽ nỗ lực hợp lý về mặt thương mại để thu các khoản thanh toán đến hạn theo các hóa đơn này. Theo yêu cầu của Công ty liên doanh tại bất kỳ thời điểm nào, Loop sẽ hỗ trợ hợp lý cho Công ty liên doanh trong việc lập hóa đơn và thu hồi công nợ với chi phí do Công ty liên doanh chịu.
