Customer Service Complaints. 220. The Division Manager or Assistant Manager or designee will review customer service complaints and determine which ones warrant further investigation. If the customer service complaint (“CSC”) lacks merit, the Division Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section.
Customer Service Complaints. It is Our intention to give You the best possible service but if You do have questions or concerns about this insurance or the handling of a claim You should in the first instance contact the Managing Director of the Administrator.
Customer Service Complaints. It is Our intention to give You the best possible service but if You do have questions or concerns about this insurance or the handling of a claim You should follow the Complaints Procedure below:
Customer Service Complaints. 245. The Division Manager or Assistant Manager or designee will review customer service complaints and related video and determine which ones warrant further investigation. If the customer service complaint lacks merit, the Division Manager or Assistant Manager shall not conduct any further investigation. Customer service complaints involving prohibited discrimination or access rights shall not be subject to the provisions of this section.
Customer Service Complaints. A. We are committed to providing you with quality customer service and support. Please contact us if you have a comment or a complaint. Please submit your complaints within 60 days of incident so that they may be resolved accordingly. Any complaints submitted after 60 days of incident will be recorded but will not guarantee a proper resolution. For customer service issues, please email xxxxxxx@xxxxxxxxxxxx.xxx
Customer Service Complaints. In the event Licensor receives over ten (10) legitimate, in Licensor's sole discretion, customer service complaints in any form (i.e., telephone, written, oral, etc.) regarding Licensee's business or activities conducted at or from the Licensed Premises, on a per location basis, during any fiscal year, Licensee will reimburse Licensor as additional License Fees, within fifteen (15) days of demand by Licensor, the amount of Fifty Dollars ($50.00) per complaint for administrative services, which shall be in addition to and not in lieu of any other rights or remedies Licensor may have under this License or applicable law.
Customer Service Complaints. All customer service complaints shall initially be directed to Contractor, who shall immediately produce an electronic work order outlining each complaint received. The work order will contain:
(i) Identification Number
(ii) Date and time of call (iii) Customer name, address, phone number and City utility account number
Customer Service Complaints. All service complaints shall be directed to the Company. Daily logs of complaints concerning Collection of Solid Waste shall be retained for a minimum of twenty-four
Customer Service Complaints. It is our intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim you should follow the complaints procedure below. Please ensure your policy number is quoted in all correspondence to assist a quick and efficient response. Complaints should be addressed to: MIS Claims Beechwood House, 00 Xxxxxx Xxxx, Xxxxxxxxx, Xxxxxxx, BT16 2AA. Tel: 000 0000 0000 Email: xxxxxx@xxxxxxxxx.xxx OR Customer Relations Department UK General Insurance Limited Cast House Old Mill Business Park Gibraltar Island Road Leeds LS10 1RJ Tel: 0000 000 0000 Email: xxxxxxxxxxxxxxxxx@xxxxxxxxx.xx.xx Email: xxxxxx@xxxxxxxxx.xxx In all correspondence please state that Your insurance is provided by UK General Insurance Limited and quote scheme reference 05294A. If it is not possible to reach an agreement, you have the right to make an appeal to the Financial Services Ombudsman Bureau. You may contact the Financial Services Ombudsman Bureau at: Financial Services Ombudsman Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2 Lo Call 0000 000000 Tel: +000 0 0000000 Fax: +000 0 0000000 The above complaints procedure is in addition to your statutory rights as a customer. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens Advice Bureau. IMPORTANT NOTICE REGARDING THE OPERATION OF THIS POLICY ● All potential claims must initially be reported to our Claims Helpline Service.
Customer Service Complaints. It is the intention to give You the best possible service but if You do have any questions or concerns about this insurance or the handling of a claim You should follow the Complaints Procedure below: FOR COMPLAINTS REGARDING THE SALE OF YOUR POLICY Please contact the Administrator who arranged the Insurance on Your behalf: ALAIB Limited T/A ALA Insurance Brokers, Xxxx 0, Xxxx Xxxx Xxxxxxxxx, Xxxxxxxxx, Xxxxxx, XX00 6QX. Telephone: 00000 000000. If Your complaint about the sale of Your policy cannot be resolved by the end of the next working day, the Administrator will pass it to: Customer Relations Department UK General Insurance Limited Cast House Old Mill Business Park Gibraltar Island Road Leeds LS10 1RJ Tel: 0000 000 0000 Email: xxxxxxxxxxxxxxxxx@xxxxxxxxx.xx.xx FOR COMPLAINTS REGARDING A CLAIM ON YOUR POLICY Please contact the Claims Administrator: Mechanical Breakdown & General Insurance Services Limited, 00/00 Xxxxxx Xxxxx, Xxxxxx Street, North Xxxxxxx, Tyne & Wear, NE30 1AR. Telephone 0000 000 0000. In all correspondence please state that Your insurance is provided by UK General Insurance Limited and quote scheme reference 05297A. If Your complaint about Your claim cannot be resolved by the end of the next working day, the Claims Administrator will pass it to: Customer Relations Department UK General Insurance Limited Cast House Old Mill Business Park Gibraltar Island Road Leeds LS10 1RJ Tel: 0000 000 0000 Email: xxxxxxxxxxxxxxxxx@xxxxxxxxx.xx.xx If it is not possible to reach an agreement, you have the right to make an appeal to the Financial Ombudsman Service. This also applies if you are insured in a business capacity and have an annual turnover of less than €2million and fewer than ten staff. You may contact the Financial Ombudsman Service at: The Financial Ombudsman Service, South Quay Plaza, 000 Xxxxx Xxxx, Docklands, London, E14 9SR. The above complaints procedure is in addition to your statutory rights as a consumer. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens Advice Bureau.
