Customer Service Inquiries Sample Clauses

Customer Service Inquiries. Neither party will attempt to answer inquiries concerning the other party's products and services. Each party will refer inquiries concerning the other party's products and services to the customer service telephone numbers provided by such other party. Such other party will use reasonable efforts to address such inquiries in a timely and effective manner. Dealer/Contractor will co-operate with all reasonable investigations of Bank in response to an Accountholder’s refusal to pay amounts owed on his or her Account in whole or in part due to complaints regarding the Goods and/or Services that are the basis for the amount(s) owed.
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Customer Service Inquiries. After completion of the Opt-Out Period, Supplier must maintain and operate a toll-free telephone number and internet website for the purpose of receiving questions and comments from Participating Customers concerning the Full- Requirements Electricity Supply. Supplier may inform Participating Customers that questions about the delivery and billing of the Full-Requirements Electricity Supply should be directed to ComEd. Supplier must promptly and courteously address customer service inquiries in a manner that meets or exceeds the ICC requirements for the operation of call centers.
Sample 1
Customer Service Inquiries. Contractor or Contractor’s designated customer service representative shall respond to any Client Agency inquiry within twenty-four (24) consecutive hours from the initial Client Agency call or email for service. Contractor or Contractor’s customer service representative will be available during the Client Agency’s business hours from 7:00 AM to 5:30 PM local time, not to include weekends and Client Agency/Federal holidays via a toll free telephone number and email address. The Contractor’s customer service representative shall be able to handle all facets of inquiry from order entry to scheduling service and/or repairs and removal of Equipment and/or Accessories.
Sample 1
Customer Service Inquiries. Neither Home Depot nor any of the Authorized Service Providers shall answer detailed inquiries by customers of GreenSky concerning GreenSky’s products and services, and GreenSky shall not answer inquiries by customers of Home Depot concerning Home Depot’s products and services (including those provided by any of the Authorized Service Providers). Home Depot and GreenSky shall each refer inquiries of customers of the other party concerning the other party’s products and services to the customer service telephone numbers provided by the other party. Such other party shall use reasonable efforts to address such inquiries in a timely and effective manner. Notwithstanding the foregoing, in connection with this Agreement, Home Depot (including the Authorized Service Providers) may furnish GreenSky-provided marketing materials to, and verbally respond to general inquiries of, intended or existing customers of Home Depot regarding the Finance Program. Home Depot agrees not to alter any marketing materials that may be furnished to Home Depot by or on behalf of GreenSky. CERTAIN CONFIDENTIAL MATERIAL APPEARING IN THIS DOCUMENT, MARKED BY [*****] HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 406 PROMULGATED UNDER THE SECURITIES ACT OF 1933, AS AMENDED
Sample 1
Customer Service Inquiries. For inquiries, error resolution or refund requests, please call BB Americas Bank at 1-855-377-2555 or email us at xxxxxxxxxxx@xxxxxxxxxx.xxx or write to us at: Banco do Brasil Americas ATTN: Remittances 0000 Xxxxxxxx Xxx, Xxxxx 0000 Xxxxx, XX 00000
Sample 1

Related to Customer Service Inquiries

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Customer Relations A. Actively promote DCP Holding Company in all Marketing, Sales, Public Relations, and Community activity.

  • REGULATORY ADMINISTRATION SERVICES BNY Mellon shall provide the following regulatory administration services for each Fund and Series:  Assist the Fund in responding to SEC examination requests by providing requested documents in the possession of BNY Mellon that are on the SEC examination request list and by making employees responsible for providing services available to regulatory authorities having jurisdiction over the performance of such services as may be required or reasonably requested by such regulatory authorities;  Assist with and/or coordinate such other filings, notices and regulatory matters and other due diligence requests or requests for proposal on such terms and conditions as BNY Mellon and the applicable Fund on behalf of itself and its Series may mutually agree upon in writing from time to time; and

  • Review Systems; Personnel It will maintain business process management and/or other systems necessary to ensure that it can perform each Test and, on execution of this Agreement, will load each Test into these systems. The Asset Representations Reviewer will ensure that these systems allow for each Review Receivable and the related Review Materials to be individually tracked and stored as contemplated by this Agreement. The Asset Representations Reviewer will maintain adequate staff that is properly trained to conduct Reviews as required by this Agreement.

  • Contact Information 1. The contact information of the Programme Operator is as specified in this programme agreement.

  • Contact a. In accordance with section 215.971(2), Florida Statutes, the Division’s Grant Manager shall be responsible for enforcing performance of this Agreement’s terms and conditions and shall serve as the Division’s liaison with the Sub-Recipient. As part of his/her duties, the Grant Manager for the Division shall: payment.

  • Information Services The Custodian may rely upon information received from issuers of Securities or agents of such issuers, information received from Subcustodians or depositories, information from data reporting services that provide detail on corporate actions and other securities information, and other commercially reasonable industry sources; and, provided the Custodian has acted in accordance with the standard of care set forth in Section 6 (a), the Custodian shall have no liability as a result of relying upon such information sources, including but not limited to errors in any such information.

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