DIGITALISATION. The constant development of digital technologies is likely to have an impact on the Banking/Insurance activities and, consequently, on the sector’s business lines.
DIGITALISATION. Digital transformation is increasingly impacting Umicore’s operations, employment, work content and organisation, as well as working conditions and practices. Umicore therefore undertakes to respect and promote: • Information and consultation of workers’ representatives to better anticipate and manage change; • Education and training. Umicore shall make best efforts to facilitate reclassification, retraining and upskilling of its employees; • Appropriate levels of privacy, at work and at home.
DIGITALISATION. The constant development of digital technologies is of such nature as to have an impact on the Banking/Insurance activities and, consequently, on the sector’s business lines and its employees, as recalled by the ILO at its technical meeting from 24 to 28 January 20227. The Crédit Agricole S.A. Group intends to take advantage of these technological developments to reinforce its growth by offering its customers the best service and makes the digital transformation one of the key success factors of its medium-term plan “Ambitions 2025”. Consequently, with regard to its employees, the Crédit Agricole S.A. Group aspires to use the potential of new technologies to improve working conditions, in particular by removing repetitive and/or low added value tasks or by finding new work-life balances, in particular through the use of remote working and respect for the right to disconnect. The Group also aspires to see these new technologies at the service of employees, so that the latter can become more comfortable and efficient. Consequently, the Crédit Agricole S.A. Group works in particular through social dialogue and/or collective bargaining with union representatives and/or staff, to identify, prevent and mitigate the potential negative impacts of these new technologies (including Artificial Intelligence (AI) and monitoring tools) on the health, safety and privacy of employees, as well as on their career path.
