Emergency Call Services Sample Clauses

Emergency Call Services. 8.1. Masergy’s CC Service supports emergency call services (“ECS”), e.g., 9-1-1 or 1-1-2 type services. Customer acknowledges that it is responsible for registering the address of each individual phone/extension through the Masergy ECS web interface. Customers who do not register their address with Masergy will have their emergency service calls routed to the default emergency call center when they dial the ECS number (e.g., 9-1-1 or 1-1-2). A trained agent at the default emergency call center will ask for the name, telephone number and location of the end user calling emergency service and then contact the appropriate emergency center for such end user in order to send help. Examples of situations where emergency service calls are sent to the default emergency call center include when there is a problem validating an end user's address, the end user is identified with an out of country location or jurisdiction, an invalid location or the end user is located in an area that is not covered by the landline ECS network. For purposes of ECS, Customers may register an address with Masergy for the outbound calling line ID for either (i) each individual phone line ID or (ii) a single phone line ID if Customer chooses to utilize a single phone line ID for all outbound calls. If the outbound calling line ID does not have a registered ECS address with Masergy, an emergency service call will be transferred to the default emergency response center without a corresponding address. 8.2. Customer acknowledges that ECS dialing will not function in the event of a broadband outage, a power outage (unless a backup power source is available) or if Customer’s broadband, ISP or CC Service is terminated.
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Emergency Call Services. 8.1. Masergy supports 9-1-1 services through its CC Service. The Customer is responsible for registering each individual phone/extension with the Masergy 9-1-1 service through the Masergy 9-1-1 Web interface or through Masergy customer support. Customers who do not register their address with Masergy will be sent to the default emergency call center when they dial 9-1-1, and additional charges for 9-1-1 calls will apply. A trained agent at the default emergency call center will ask for the name, telephone number and location of the end user calling 9-1-1, and then contact the local emergency center for such end user in order to send help. Examples of situations where 9-1-1 calls are sent to the default emergency call center include when there is a problem validating an end user's address, the end user is identified with an international location, or the end user is located in an area that is not covered by the landline 9-1-1 network. For purposes of 9-1-1 service, Customer may register an address with Masergy for the outbound calling line ID for either (i) each individual phone line ID or (ii) a single phone line ID, if Customer chooses to utilize a single phone line ID for all outbound calls. If the outbound calling line ID does not have a registered 9-1-1 address with Masergy, the call will be transferred to the default emergency response center without a corresponding address. 8.2. Customer acknowledges that 9-1-1 dialing will not function in the event of a broadband outage, a power outage (unless a backup power source is available) or if Customer’s broadband, ISP or CC Service is terminated.
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Emergency Call Services. 13.1 You confirm that You understand that the Service will connect You to public Emergency Call Services but may not provide Your telephone number(s) and location details to the operator if You make an Emergency Call Services call, depending on the type of Service deployed. 13.2 You shall provide Us with all relevant information that We may request from You, in such format as We may request, to enable Us to provide You with Emergency Call Services. Further, You agree to notify Us immediately, in the event of any change to the information requested from You pursuant to this clause 13.2. 13.3 You also confirm that it shall be Your sole responsibility to make available to Users of the Service alternative means of accessing Emergency Call Services in circumstances where these are unavailable through the Service, and to inform or otherwise make Users aware of the Service purchased by You (whether they gain access to the Service with Your permission or not) of the possible limitations of the Service. 13.4 You acknowledge and agree that in order to make Emergency Call Services: (a) You shall ensure the Customer Equipment used to make the Emergency Call Services is connected to a mains power supply; (b) You will inform Your Users that they must provide or confirm their location details, as may be requested by the Emergency Call Services operator; and (c) Any calls made using the Emergency Call Services may not receive the same priority as an emergency call made using a mobile or telephony network. 13.5 We accept no responsibility whatsoever in the event that a call is made using the Services or an attempt is made to make a call using the Services to the Emergency Call Services and You will indemnify and keep Us indemnified from and against all costs, (including without limitation, any legal costs or disbursements on an indemnity basis), expenses, damages, liabilities, losses, actions, suffered by Us, directly or indirectly and whether wholly or in part resulting from failure by You to comply with this clause 13. 13.6 This service shall only be available for access where the Emergency Call Services originates from a calling party located in the UK having a telephone number conforming to the National Telephone Numbering Plan, and being either from a geographic number range or from non- geographic number ranges 055, 056, 03 or 08. The appropriate “ii” digits will be inserted by Us to identify the call as VoIP originating. 13.7 We shall give You not less than 6 weeks ...
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Related to Emergency Call Services

  • Emergency Care If you need emergency care, call 911 or go to the nearest hospital emergency room. If you are traveling outside our service area and need urgent care, call the Customer Service number provided in the chart above or visit our website and use the “Find A Doctor” feature to find a BlueCard provider.

  • Emergency Calls IP Phones need an additional power supply to operate. In the event of a power failure it is your responsibility to ensure you have the means to make emergency calls. In accordance with paragraph 13.2, we will not be liable for any loss or damage (financial or otherwise) where you fail to do so.

  • Emergency Room Services This plan covers services received in a hospital emergency room when needed to stabilize or initiate treatment in an emergency. If your condition needs immediate or urgent, but non-emergency care, contact your PCP or use an urgent care center. This plan covers bandages, crutches, canes, collars, and other supplies incidental to your treatment in the emergency room as part of our allowance for the emergency room services. Additional services provided in the emergency room such as radiology or physician consultations are covered separately from emergency room services and may require additional copayments. The amount you pay is based on the type of service being rendered. Follow-up care services, such as suture removal, fracture care or wound care, received at the emergency room will require an additional emergency room copayment. Follow- up care services can be obtained from your primary care provider or a specialist. See Dental Services in Section 3 for information regarding emergency dental care services.

  • Disaster Services In the event of a local, state, or federal emergency, including natural, man-made, criminal, terrorist, and/or bioterrorism events, declared as a state disaster by the Governor, or a federal disaster declared by the appropriate federal official, Grantee may be called upon to assist the System Agency in providing the following services: i. Community evacuation; ii. Health and medical assistance; iii. Assessment of health and medical needs; iv. Health surveillance; v. Medical care personnel; vi. Health and medical equipment and supplies; vii. Patient evacuation; viii. In-hospital care and hospital facility status; ix. Food, drug and medical device safety; x. Worker health and safety; xi. Mental health and substance abuse; xii. Public health information; xiii. Vector control and veterinary services; and xiv. Victim identification and mortuary services.

  • Emergency Call-In When an employee is called in to perform unanticipated extra work, and the work is not an extension of his normal workday, he shall be compensated for the hours worked. Such compensation shall be for a minimum of four (4) hours in the event the employee works less than this amount of time. However, actual time worked will be considered for the computation of overtime.

  • Monitoring Services IDT staff shall, using methods that include face-to-face and other contacts with the member, monitor the services a member receives. This monitoring shall ensure that: a. The member receives the services and supports authorized, arranged for and coordinated by the IDT staff; b. The services and supports identified in the MCP as being provided by natural and community supports are being provided; and c. The quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.

  • Autism Services This plan covers the following services for the treatment of autism spectrum disorders. • Applied behavior analysis when provided and/or supervised by an individual licensed by the state in which the service is rendered. See the Summary of Medical Benefits for the amount that you pay. • Physical therapy, occupational therapy, and speech therapy services when rendered as part of the treatment of autism spectrum disorder. A benefit limit will not apply to these services. • Psychological and psychiatric services, and prescription drugs are also covered. See Behavioral Health Services and Prescription Drugs and Diabetic Equipment or Supplies for additional information. Coverage for autism spectrum disorders does not affect any obligation of a school district, a state or other governmental entity to provide services to an individual under an individualized family service plan, an individualized education program, or similar services required under state or federal law. Services related to autism that are furnished by school personnel are not covered under this plan.

  • Training Services Training Services may include pre-packaged training Products, and/or the development or customization of training programs as requested, including Live Training, Computer Based/Multi-Media Training which encompasses Internet-Delivered Training, and/or Video Based Training.

  • Administration Services When a medical prescription drug is administered by infusion, the administration of the prescription drug may be covered separately from the prescription drug. See Infusion Therapy - Administration Services in the Summary of Medical Benefits for benefit limits and the amount you pay. Prescription drugs that are self-administered are not covered as a medical benefit but may be covered as a pharmacy benefit. Please see Pharmacy Prescription Drugs and Diabetic Equipment or Supplies – Pharmacy Benefits section above for additional information. For some medical prescription drugs, after the first administration, coverage may be limited to certain locations (for example, a designated outpatient or ambulatory service facility, physician’s office, or your home), provided the location is appropriate based on your medical status. For a list of medical prescription drugs that are subject to this Site of Care Program, visit our website. Preauthorization may be required to determine medical necessity as well as appropriate site of care. If we deny your request for preauthorization, or you disagree with our determination for the appropriate site of care, you can submit a medical appeal. See Appeals in Section 5 for information on how to file a medical appeal.

  • Emergency Services The parties recognize that in the event of a strike or lockout, situations may arise of an emergency nature. To this end, the Employer and the Union will agree to provide services of an emergency nature.

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