EQUIPMENT MAINTENANCE AND SUPPORT Sample Clauses

EQUIPMENT MAINTENANCE AND SUPPORT. 12.1 PARTNER undertakes that the Scope of Work will be executed in accordance with the terms and conditions of this Agreement and any Purchase Orders.
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EQUIPMENT MAINTENANCE AND SUPPORT. SUPPLIER'S SOLUTION DESCRIPTION: ENTERPRISE SYSTEMS MANAGEMENT ARCHITECTURE (ESMA)
EQUIPMENT MAINTENANCE AND SUPPORT. SUPPLIER'S SOLUTION DESCRIPTION: Through the problem determination process, the Help Desk agent shall determine support required for the Equipment. A ticket shall be opened by Supplier and a Supplier technician dispatched to the End-User's location. The technician shall contact the End-User and verify the * CONFIDENTIAL TREATMENT REQUESTED
EQUIPMENT MAINTENANCE AND SUPPORT. SUPPLIER'
EQUIPMENT MAINTENANCE AND SUPPORT. Supplier shall provide, or arrange for qualified third parties to provide maintenance for Equipment for which Supplier is otherwise responsible hereunder as necessary to keep such Equipment in good operating condition and in accordance with manufacturer's specifications or other agreements as applicable, so that such Equipment shall qualify for the manufacturer's standard maintenance plan upon sale or return to a lessor. PacifiCare shall be responsible for additional costs and expenses, if any, to bring PacifiCare-supplied Equipment up to such standards if such Equipment doesn't meet such standards on the Cutover Date. Such maintenance shall be performed in accordance with the Change Management Procedures, so as to minimize the disruption to PacifiCare's normal business processes. Supplier's responsibility for such functions shall also include the following: Supplier shall manage the third party service providers that provide support. Supplier shall plan, order install, test and maintain all Equipment at Supplier-operated Data Center and work with third parties to resolve Equipment problems. Supplier's responsibilities include tracking configurations of Equipment and peripherals and maintaining complete configuration documentation of the Supplier-operated Data Center using CAD Software tools. In addition, Supplier is expected to provide complete Supplier-operated Data Center support for all environmental Equipment at the Supplier Data Center. With respect to distributed Equipment for which Supplier is otherwise responsible hereunder, Supplier shall provide break/fix, support, advice and assistance to End-Users. Supplier shall correct all problems associated with failure or maintenance of such Equipment. Supplier shall install PacifiCare-supplied upgrades for such distributed computing-related Equipment at the Service Locations. Supplier shall maintain a level of documentation that reflects the complexity and diversity of the environment and facilitates the Equipment support process. Supplier shall be responsible for coordinating rollouts and upgrades of Equipment. Supplier shall be responsible for coordinating any testing, scheduling, and installation integration of these products. Supplier shall also perform full testing after installation and provide proper back-out procedures. [...***...] *CONFIDENTIAL TREATMENT REQUESTED 143. With respect to the distributed computing environment, Supplier shall procure (if requested by PacifiCare), install and maintain...

Related to EQUIPMENT MAINTENANCE AND SUPPORT

  • Maintenance and Support Licensee is solely responsible for providing all maintenance and support to its customers of the Licensed Products. Licensor has, and shall have, no obligation to provide any maintenance or support to Licensee or any of Licensee’s customers with respect to any Technology and/or Licensed Products.

  • Maintenance and Support Services Distributor shall provide Maintenance and Support Services to all of its Customers of Licensed Software as set forth in Sections 3.4(a) and 3.4(b) below. Distributor may require Customers to provide the own First-Line Support: however, in no event shall Siebel be responsible for First-Line or Second-Line Support. Subject to Distributor's payment of the Maintenance Fees set forth in EXHIBIT A Siebel shall provide Third-Line Support to Distributor in accordance with Siebel's then current Maintenance and Support Services Policy. Distributor shall be responsible for all support related to the Value Added Offering.

  • System Maintenance The Trust understands that USBFS will perform periodic maintenance to the System(s), which may cause temporary service interruptions. To the extent possible, USBFS shall notify the Trust of all planned outages and will perform any necessary maintenance during non-business hours.

  • Aircraft Maintenance Operator shall, at its own expense, cause the Aircraft to be inspected, maintained, serviced, repaired, overhauled, and tested in accordance with FAR Part 91 so that the Aircraft will remain in good operating condition and in a condition consistent with its airworthiness certification and shall take such requirements into account in scheduling the Aircraft hereunder, including but not limited compliance with applicable airworthiness directives and service bulletins. Performance of maintenance, preventive maintenance or inspection shall not be delayed or postponed for the purpose of scheduling the Aircraft unless such maintenance or inspection can safely be conducted at a later time in compliance with applicable laws, regulations and requirements, and such delay or postponement is consistent with the sound discretion of the pilot-in-command. In the event that any non-standard maintenance is required during the term and will interfere with User’s requested or scheduled flights, Operator, or Operator’s pilot-in-command, shall notify User of the maintenance required, the effect on the ability to comply with User’s requested or scheduled flights and the manner in which the parties will proceed with the performance of such maintenance and conduct of such flight(s). In no event shall Operator be liable to User or any other person for loss, injury or damage occasioned by the delay or failure to furnish the Aircraft under this Agreement, whether or not maintenance-related.

  • Support and Maintenance RSA agrees to provide the maintenance and support specified in this Support Agreement and You agree to pay RSA's then-current annual support fee ("Support Fee").

  • Installation and Maintenance of Meters The Servicer shall cause to be installed, replaced and maintained meters in accordance with the Servicer Policies and Practices.

  • Software Maintenance The Vendor represents and warrants that the Software delivered to the escrow agent pursuant to subsection 11.7 for redelivery to the Owner pursuant to the Escrow Agreement will be in a form suitable for reproduction by the Owner and will include the full Source Code language statement of the Software as used by the Vendor sufficient to allow maintenance and modification.

  • Maintenance Services Subject to the terms of this Exhibit and Licensee's payment of all Maintenance fees, MyECheck will provide the following:

  • Equipment, Etc Each Grantor shall, (i) within ten (10) days after a written request by the Administrative Agent, in the case of Equipment now owned, and (ii) following a request by the Administrative Agent pursuant to subclause (i) above, within ten (10) days after acquiring any other Equipment, deliver to the Administrative Agent, any and all certificates of title, and applications therefor, if any, of such Equipment and shall cause the Administrative Agent to be named as lienholder on any such certificate of title and applications. No Grantor shall permit any such items to become a fixture to real estate or an accession to other personal property unless such real estate or personal property is the subject of a fixture filing (as defined in the UCC) creating a first priority perfected Lien in favor of the Administrative Agent.

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

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