EQUIPMENT MAINTENANCE AND SUPPORT Sample Clauses

EQUIPMENT MAINTENANCE AND SUPPORT. 12.1 PARTNER undertakes that the Scope of Work will be executed in accordance with terms and any conditions of this Agreement and any Purchase Orders. 12.2 PARTNER warrants that all equipment and Network Systems and Sub-systems to be delivered to TELKOM are 100% (one hundred per cent) new, having no hidden defect and shall not have originated through unlawful procurement or manufacturing practices. PARTNER shall further undertake that all equipment (both hardware and software) delivered to TELKOM under this Agreement shall have a product life of at least ten (10) years from the date of issuance of the respective Integrated System Acceptance Test Certificate, or from the time the equipment is used commercially by TELKOM, whichever occurs first, provided that TELKOM has: (a) materially complied with the terms of the SOP and SMP (as referred to in Article 60.1.2); and (b) not made any material modifications or changes to the equipment (both hardware and software) delivered to TELKOM. 12.3 If, upon the expiry of any applicable SLA period, TELKOM requires maintenance assistance for the equipment from PARTNER, PARTNER agrees to carry out such maintenance including replacement of the same or comparable spare parts within the life time of the equipment as referred to in Article 12.2, with costs thereof as agreed at least ninety (90) days prior to the expiration of the applicable SLA. 12.4 PARTNER warrants that all equipment supplied to TELKOM is in accordance with Appendix 3 (Scope of Work) and Appendix 5 (Technical Specifications) and the execution of the works is in accordance with this Agreement and best practice standards as agreed by the Parties.
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EQUIPMENT MAINTENANCE AND SUPPORT. 12.1 PARTNER undertakes that the Scope of Work will be executed in accordance with the terms and conditions of this Agreement and any Purchase Orders.
EQUIPMENT MAINTENANCE AND SUPPORT. SUPPLIER'S SOLUTION DESCRIPTION: ENTERPRISE SYSTEMS MANAGEMENT ARCHITECTURE (ESMA)
EQUIPMENT MAINTENANCE AND SUPPORT. SUPPLIER'S SOLUTION DESCRIPTION: Through the problem determination process, the Help Desk agent shall determine support required for the Equipment. A ticket shall be opened by Supplier and a Supplier technician dispatched to the End-User's location. The technician shall contact the End-User and verify the * CONFIDENTIAL TREATMENT REQUESTED
EQUIPMENT MAINTENANCE AND SUPPORT. SUPPLIER'
EQUIPMENT MAINTENANCE AND SUPPORT. Supplier shall provide, or arrange for qualified third parties to provide maintenance for Equipment for which Supplier is otherwise responsible hereunder as necessary to keep such Equipment in good operating condition and in accordance with manufacturer's specifications or other agreements as applicable, so that such Equipment shall qualify for the manufacturer's standard maintenance plan upon sale or return to a lessor. PacifiCare shall be responsible for additional costs and expenses, if any, to bring PacifiCare-supplied Equipment up to such standards if such Equipment doesn't meet such standards on the Cutover Date. Such maintenance shall be performed in accordance with the Change Management Procedures, so as to minimize the disruption to PacifiCare's normal business processes. Supplier's responsibility for such functions shall also include the following: Supplier shall manage the third party service providers that provide support. Supplier shall plan, order install, test and maintain all Equipment at Supplier-operated Data Center and work with third parties to resolve Equipment problems. Supplier's responsibilities include tracking configurations of Equipment and peripherals and maintaining complete configuration documentation of the Supplier-operated Data Center using CAD Software tools. In addition, Supplier is expected to provide complete Supplier-operated Data Center support for all environmental Equipment at the Supplier Data Center. With respect to distributed Equipment for which Supplier is otherwise responsible hereunder, Supplier shall provide break/fix, support, advice and assistance to End-Users. Supplier shall correct all problems associated with failure or maintenance of such Equipment. Supplier shall install PacifiCare-supplied upgrades for such distributed computing-related Equipment at the Service Locations. Supplier shall maintain a level of documentation that reflects the complexity and diversity of the environment and facilitates the Equipment support process. Supplier shall be responsible for coordinating rollouts and upgrades of Equipment. Supplier shall be responsible for coordinating any testing, scheduling, and installation integration of these products. Supplier shall also perform full testing after installation and provide proper back-out procedures. [...***...] *CONFIDENTIAL TREATMENT REQUESTED 143. With respect to the distributed computing environment, Supplier shall procure (if requested by PacifiCare), install and maintain...

Related to EQUIPMENT MAINTENANCE AND SUPPORT

  • Maintenance and Support NCR Voyix is solely responsible for providing any maintenance and support services with respect to the Software as specified in the Agreement, or as required under applicable law. The parties acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • Equipment Maintenance If this Contract involves computer or telecommunications hardware or other mechanical or electrical Equipment maintenance (use of the word "Equipment" means all the foregoing) as a Deliverable, then, during the warranty period and during any period covered by annual maintenance, the Contractor will provide Equipment maintenance to keep the Equipment in or restore the Equipment to good working order. This maintenance will include preventative and remedial maintenance, installation of safety changes, and installation of engineering changes based upon the specific needs of the individual item of Equipment. This maintenance will also include the repair, replacement, or exchange deemed necessary to keep the Equipment in good working order. For purposes of this Contract, Equipment restored to good working condition means Equipment that performs in accordance with the manufacturer's published specifications. The Contractor will exert its best efforts to perform all fault isolation and problem determination attributed to the Equipment covered under this Contract. The following services are outside the scope of this Contract: 1. Repair and replacement work or increase in maintenance time as a result of damage or loss resulting from accident, casualty, neglect, misuse, or abuse if such is the State's fault (and beyond normal wear and tear), damage resulting from improper packing or failure to follow prescribed shipping instruction (If such is done by the State), failure of electrical power, air conditioning or humidity control, use of supplies not approved by the original manufacturer of the Equipment as describe or included in the Contractor's proposal, or causes other than ordinary use of Equipment. 2. All information necessary for the State to perform the maintenance, including but not limited to logic diagrams, maintenance manuals and system and unit schematics with all changes noted. 3. A listing of spare parts and their recommended replacement schedule that will enable the State to create a centralized inventory of spare parts.

  • System Maintenance The Trust understands that USBFS will perform periodic maintenance to the System(s), which may cause temporary service interruptions. To the extent possible, USBFS shall notify the Trust of all planned outages and will perform any necessary maintenance during non-business hours.

  • Project Maintenance The Local Government shall be responsible for maintenance of locally owned roads and locally owned facilities after completion of the work. The State shall be responsible for maintenance of the state highway system after completion of the work if the work was on the state highway system, unless otherwise provided for in existing maintenance agreements with the Local Government.

  • Installation and Maintenance Except for the bi‐directional and production metering equipment owned by the City, all equipment on Customer’s side of the delivery point, including the required disconnect device, shall be provided and maintained in satisfactory operating condition by Customer and shall remain the property and responsibility of the Customer. The City will bear no responsibility for the installation or maintenance of Customer’s equipment or for any damage to property as a result of any failure or malfunction thereof. The City shall not be liable, directly or indirectly for permitting or continuing to allow the interconnection of the Facility or for the acts or omissions of Customer or the failure or malfunction of any equipment of Customer that causes loss or injury, including death, to any party.

  • Maintenance Scheduling The NTO shall schedule maintenance of its facilities designated as NTO Transmission Facilities Under ISO Operational Control and schedule any outages (other than forced transmission outages) of said transmission system facilities in accordance with outage schedules approved by the ISO. The NTO shall comply with maintenance schedules coordinated by the ISO, pursuant to this Agreement, for NTO Transmission Facilities Under ISO Operational Control. The NTO shall be responsible for providing notification of maintenance schedules to the ISO for NTO Transmission Facilities Requiring ISO Notification. The NTO shall provide notification of maintenance schedules to affected Transmission Owners for NTO Transmission Facilities Requiring ISO Notification and Local Area Transmission Facilities pursuant to Section 3.5.3 of the ISO Services Tariff.

  • Account Maintenance Trade Allocations Trade Reporting; (Futures) Daily Trade Checkout Daily Statement Reconciliation

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at xxxxx://xxxx.xxxxxxxx.xxx.

  • Aircraft Maintenance Operator shall, at its own expense, cause the Aircraft to be inspected, maintained, serviced, repaired, overhauled, and tested in accordance with FAR Part 91 so that the Aircraft will remain in good operating condition and in a condition consistent with its airworthiness certification and shall take such requirements into account in scheduling the Aircraft hereunder, including but not limited compliance with applicable airworthiness directives and service bulletins. Performance of maintenance, preventive maintenance or inspection shall not be delayed or postponed for the purpose of scheduling the Aircraft unless such maintenance or inspection can safely be conducted at a later time in compliance with applicable laws, regulations and requirements, and such delay or postponement is consistent with the sound discretion of the pilot-in-command. In the event that any non-standard maintenance is required during the term and will interfere with User’s requested or scheduled flights, Operator, or Operator’s pilot-in-command, shall notify User of the maintenance required, the effect on the ability to comply with User’s requested or scheduled flights and the manner in which the parties will proceed with the performance of such maintenance and conduct of such flight(s). In no event shall Operator be liable to User or any other person for loss, injury or damage occasioned by the delay or failure to furnish the Aircraft under this Agreement, whether or not maintenance-related.

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